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Contact your wireless carrier to learn how to reset or change your voicemail password on iPhone.
If you don't remember your voicemail password or need to change it, contact your wireless carrier for assistance.
If your wireless carrier offers Visual Voicemail, you can change your voicemail password directly from your iPhone: Tap Settings > Phone > Change Voicemail Password. you have at&t following below steps:
To reset your voicemail password over the phone by calling AT&T's automated system:
Call 800.331.0500 from any phone or 611 from your AT&T wireless phone.
Press the option for Voicemail Help, and then follow the prompts to reset your password.
You'll need to contact your provider or access your account either in a store or if you have online access to your phone account. The voicemail password has to be reset by going through customer service, a salesperson, or if you can login to your account, you can change it yourself.
Then wait a few seconds and the call will reset your voicemail password. The voicemail password will then be the last 4 digits of your phone number. Be sure to change it once you've logged back into your voicemail.
If your wife never reset the codes when she used the phone, the "unlock" 4 digit PIN code is usually 1234, or sometimes the service provider resets it to the last 4 digits of your cell phone's number before sending it to you.
The SECURITY code is a 6 digit code which is set to "000000" when the phone is first sent to you and since your wife never used it that should still be it. I'd try entering 000000 for the "invalid security code" message you are getting and see if that does it.
Some service providers may reset that security code before sending the phone to you too, so if any of those codes don't work you'll have to call your cell phone service provider to find out the codes.
This info about all the codes was in my Razr V3 manual.
Hope it helps.
If that does work for you and you can get into voicemail, then to reset the codes to your own personal ones go to ....Settings > Security > New Passwords and reset them.
If you get to the voicemail message screen and the message stored there, (it's probably a message from the service provider) you have to call the voicemail number to retrieve the message, I just press the keypad "dot" on the top right side under where it will say "call " and it dials & brings me to my voicemail. The voicemail number should be stored in the phone, but because it was never set up you may have to call the provider to do so, I can't remember if it was already in there or not when I first set my phone up.
Anyways......Good Luck & Happy New Year ; )
Which mobile service carrier do you use? Are you trying to setup voicemail to play your messages on your phone, or are you trying to setup greetings and what not inside of the voicemail?
Your voicemail settings depend on where you live, and there are hundreds of different access numbers. If you are trying to setup the phone to connect to voicemail and are on Cingular/AT&T, call them at 800-331-0500 from a different phone and they can walk you through the setup easily since they have access to the appropriate voicemail access number for your location.
I have a V3c and I think remember seeing something in the manual about this and it said try 0000 or your number. If that doesn't work then you shold try phoneing your service provider or Motorola, Inc. at 1-800-331-6456 (US) or 1-800-461-4575 (Canada)
Good Luck! I hope this solves your problem!!!