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My husband dropped our canon powershot sd900 in the dirt accidentally.The lens as a result does not retract anymore and when tying to tunr the camera on, it says, lens error, restart the camera which we did but got the same message. ANy idea what the pb is?

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Yes you got dirt in side the lens gears and it eather needs repair cleaning. or replacement.you can try a can of compressed air and tap it gently on its side to free the dirt from in between the gears. If you choose to get it fixed let me know I can help also If you are wanting to trash it don`t I will buy it. Check out www.digitalcamrepair.com for contact info. hope this helps.

Posted on May 04, 2008

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Posted on Jan 02, 2017

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Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Unfortunately, such Canon SX100 (and the SX110 too) has a very fragile lens assembly, and it's damaged very easily. Most of the times the internal gears, the plastic post guides and the motor are damaged at the same time, so the only solution is to replace the whole lens assembly.

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Marcus, usually this is caused by some dirt or some parts of the lens mechanis may have been derailed due to impact or brakage.

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