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Make sure the that the fax line is working. To check, insert a telephone device straight to the fax line. You should get a dial tone.
Make sure the telephone cord from the phone jack in the wall is plugged into the Line port on the back of your Lexmark printer.
Assign the correct fax number on the printer.
If you have an answering machine connected to the same
line as the fax, set the answering machine to answer incoming calls before the printer does. Increase
the number of rings by a factor of 3 over the answering machine. For example, if the answering
machine is set to pick up on 4 rings, set the printer to pick up on 7 rings.
If you have a voicemail feature in the same line as the
fax, you may subscribe from your phone service provider for a distinctive ring
pattern feature. You can program your printer to have a distinctive ring
pattern and phone number for incoming faxes.
If these don't help, please contact Lexmark Technical Support Center for additional assistance.
Go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set. Make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility. Have a nice day and do not forget to rate please...!
Open the Lexmark "Fax Printer Setup Utility". Click on the "Connection/Dialing" tab. In the "Interact with Phone Line" section, "Answer Incoming Calls:" should be set to "If fax tones are detected".
If this is turning out to be too unreliable for you, you will need to either manually receive incoming faxes (by changing the setting to "Manual"), or you will need to at least spring for a separate phone number with a distinctive ring for incoming faxes.
Does it only happen going to one certain fax destination or every destination? There are some things to try on the Lexmark web site.
Go to www.lexmark.com and click Support->Technical Support. Type in 4270 in the 'Search by Model' box. Type in 'Remote fax error' in the 'Search the Knowledgebase' box. There is a topic called 'Problems Sending a Fax to Specific Fax Machines' that has some good general tips.