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Problem with video camera

We dropped our sony handy cam and it will not focus and flashes an E:61:00 warning sign on the screen. we purchased it at best buy in 2005, is clearly out of warrenty. is this something i can bring to best buy for repair/evaluation? or do i need to send to sony for evaluation thanks, cathy

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Greetings mottlers4,

You can drop your camera off at any Best Buy™ store to have it evaluated by the Geek Squad®. As you indicated it is outside its manufaturer warranty, however repairs can be performed on a COD basis. I would have the store give you an estimate before they do any repairs. You may find it more economical to purchase a new unit depending on the estimate.

I hope this helps!

Thank you,

Dorothy
Go Ahead. Use Us.

Posted on May 05, 2008

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