Question about Microsoft Xbox 360 Controller

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Xbox 360 wireless control conects then disconnects randomly

When i turn it on it works for a little bit but then while playing it just disconects and turns off and says to turn the controller back on. there is nothing blocking the controller from the xbox and i have tried changing the batteries but it does the same thing even with new batteries

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  • edmanjr Jul 15, 2008

    My xbox 360 wireless controller does the same things as those of jpsal33's, I thought the charger is broken that it won't just not charge, but,

    it still does the same with a new battery..



    edmanjr04

  • steveorocks3 Aug 16, 2008

    yeah mine does the same thing it will shut off if i die, throw a grenade, or shoot so basically i cant play ive tooken out the battery pack put new batteries in and still does it

  • Anonymous Nov 08, 2008

    On CallOfDuty.com someone has a problem when they hit the right trigger. I'm searching all over to try and help them. Google helps alot.

  • enna55 Nov 20, 2008

    same problem

  • Anonymous Nov 26, 2008

    It happened when i was using a wired controller and now that i have a wireless one its happening again. i need help!!!!!

  • mrschartier Nov 28, 2008

    recently when im playin the new COD my controller randomly disconnects right at the wrong time. the batteries are brand new, im 5 feet from the console with nothing in between, an no neighbors close enough to have any kind of disruption to my system. cant figure it out. please help!!

  • i love toast Dec 06, 2008

    Every time when i turn on my wireless controller, same thing. I tried pluging it in with the plug and play wire. It says its full when you press the guide button, then when i unplug it then it goes back to 1 bar, then a couple of minutes later..... it dies. I got a another battery where you put the 2 aa batteries instead of the recharble ones. It works better but i can just barely shake the controller and goes off! WTF? I think it is the controller where it is not making good enough contact.

  • Anonymous Dec 06, 2008

    All of my controllers have fresh batteries and there is nothing between the console and the controllers, yet it keeps disconnecting and when I reconnect it works for a second and then disconnects

  • Anonymous Dec 17, 2008

    Yeah, like the other guys above have said; it keeps disconnecting for no reason. Bran new battery, nothing inbetween control and xbox, and its like 1m away from it. WTF?

  • Anonymous Dec 25, 2008

    it works when i turn in the console, but like in 5 minute intervals, it will turn off

  • Norseman64 Jan 19, 2009

    it disconnets when i get hit or shoot

  • Anonymous Jan 19, 2009

    disconeects everytime i get hit or shot

  • James Casazza
    James Casazza Jan 25, 2009

    When I am playing Oblivion, my controller works fine until I get to a fight scene then it disconnects and the game prompts me to reconnect my controller. This happens only during fight scenes every time, very frustrating.

  • Jamie Smale Feb 03, 2009

    I have the same problem aswell on CoD if i throw a grenade, shoot, die or run the controller disconnects, i searched most of google to try and find an awnser but all of them don't work... im thinking of taking back the XBOX and getting my money back so i can buy a PS3.

  • Anonymous Feb 18, 2009

    if i play any game the controller disconnects

  • Anonymous Feb 19, 2009

    The instant I enter battle in Halo it disconnects. Very frustrating.

  • Anonymous Apr 09, 2009

    on call of duty you shoot your gun for 2 seconds and controller disconnects

  • Anonymous Apr 11, 2009

    I was playing RSV2, and every time I die, the controller disconnects. It isn't the battery, I've checked for that.

  • Anonymous Apr 13, 2009

    i have the same problem

  • wcbm Apr 22, 2009

    In Fable click A to dive it disconnects

    Battle Field Bad Company - Heal yourself it disconnects

    I have had a PS3 since it first came out no problems. I talk my dad into Xbox it doesnt work for a week!

    Tyler

  • Anonymous Apr 29, 2009

    i get about 5mins into the game then it starts randomly turning off. i try sorting the batteries but that aint it. it has something to do with xbox live maybe the wireless network adapter.

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The solution is VERY simple.

There is nothing wrong with your controller OR your xbox.


The battery indicator found when pressing your xbox logo button is temperamental. It might say 2 bars, or 3 or even full battery but this is not a good indicator of a full battery.

The problem IS low batteries - when the batteries become low the vibration function can cause the controller to disconnect. This is happens because the vibration function uses extra battery power.


So basically... Every time your controller vibrates, it disconnects. This occurs when firing a weapon in most games, grenades in COD, landing heavy tricks in Skate 2, the list goes on, you'll find many complaints from people stating their controller disconnects specifically with these events.


The simple solution, turn off the vibration function when this occurs. It'll never happen to you again ^_^

Thumbs this up when it proves correct for you. People will find the solution quicker that way.

Posted on Jun 26, 2009

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  • MrYFZ450 Jan 23, 2012

    I just got my xbox and well my batteries also say 2-3 and the controller still disconnects and well sometimes it doesn't even vibrating and on halo reach every single time I hit RT it would disconnect and on mw3 every single time they kill me it disconnects so idk because sometimes it won't vibrate and it has vibrate function on

  • Jason Page
    Jason Page Jan 23, 2012

    That's because it's TRYING to vibrate but doesn't have enough battery. I mentioned this in the solution, the problem is low battery and the indicators are NOT reliable, I don't care if it says 2-3, you have a low battery, go into the xbox menu screens and switch off vibration. OF COURSE it's vibration if every time you bloody shoot (which causes a vibration) it disconnects.

  • Ulysses Lendor Jan 07, 2013

    In addition, I think that if you use HEAVY DUTY batteries as opposed to ALKALINE, you will experience the same issue with your controller disconnecting...

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If the game you're playing has an option to turn vibration on or off, turn it off. It must be something with the battery pack beause I had the same problem. Let me know if it works.

Posted on May 14, 2009

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Great tip Skitrel, worked like a charm

Posted on Jan 26, 2010

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Whenever your have a problem with your Xbox 360 or Xbox 360 accessories, allways visit Xbox support

The answer isn't very simple, so I'll give you the support link

Xbox 360 controller help

Hope this helps!

Posted on May 22, 2009

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Bateries is not the problem! it happens to me two, and it started two weeks after i got it for christmas!. some days it works fine and other i use the right trigger and it disconects everytime it use the button. there is no solution im afraid, i suggest you see if your warranty can cover it if its not expired then go to a video game store; trade it in (dont tel them its busted) and buy a MICROSOFT 360 wired controller. dont get mad-cats or gamestop brand ones

Posted on Jan 10, 2009

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Its none of those i found out whats wrong i just dont know how to fix it. When your mic is plugged in you can here it right before it dies as you press a button, but when the mic is out it does not die the problem is the mic i dont know why thats just it.

Posted on Mar 04, 2012

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Okay so I've been having this connection problem for a while now until I found this site and figured out the perfect solution. Now, this will only work for some people so let me apologize in advance for those who will need to buy new controllers. To begin, follow the solution above that describes opening the pack and lifting up the prongs (take batteries out BEFORE prying up the prongs). Then replace your batteries and put the battery pack back on. Finally, push up on your battery pack and it should move a little bit (this is the main cause of your problem.) Push your battery pack as close to the main body of the controller as you can and try to secure it there with some kind of tape or glue. Note: if your battery pack doesn't move at all, chances are this may not work for you.

Posted on Aug 24, 2012

I have the same problem. I hear allot of people giving storys of a "loose battery" and use tape... but I thought that was nonsense... its obvious the 360 is just having trouble finding signal in some way.... I got fed up with people saying "Change the batterys duh!', because I had stated they can be fresh batteries... I even got another controller and it does the same thing... I highly doubt both controllers have concked out on such little use.

Im on the phone with X-Box right now :(

Posted on Jul 19, 2008

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It's a rather stange issue. I've had a 'lauch' 360 since back in '05 until just under a year ago it red ringed (out of warranty obviously). So about a month ago I picked up a brand new 360 S and started playing FF13 again and a really old game again (Enchanted Arms) and with all my controllers (old and new), every time I stagger an enemy in FF13 my controllers disconnect, and in Enchanted Arms, everytime I attack enemies my controller disconnects.

However, I tried what Skitrel said and turned the vibration all the way down to 0% in EA, fixed it for a while, until the controller started disconnecting 'randomly' during battles, but much less frequent that before. I have yet to check wheather FF13 has options for controller vibration adjustment.

All that said... I have one very simple solution: Destroy all of your wireless controllers (and wired ones for that matter, because nobody wants to be bound by cables no more) and use Kinect!! ^_^

Posted on Jan 27, 2011

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Also it isnt the vibration because i can shoot in the air for ages but the second i shoot someone else o i get hit it disconnects

Posted on Dec 20, 2009

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2 Answers

X box controller keeps turning itself off - I have put new batteries in


Connection problems might be caused by one or more of the following factors:
  • Weak batteries or a weak Xbox 360 Rechargeable Battery Pack
  • Interference from another wireless device, such as a microwave oven, a cordless phone, or a wireless router
  • Metallic objects positioned between the console and the wireless controller, such as a chrome faceplate or metal dividers, shelves, or doors on an entertainment center cabinet

    Note All licensed Xbox 360 console faceplates are tested for interference, and do not interfere with licensed wireless devices.
  • There are already four controllers connected to the console.
uparrow.gifBack to the top THINGS TO TRY Solution 1: Restart your console Turn your console off, wait a minute, and then... Solution 1: Restart your consoleTurn your console off, wait a minute, and then turn it on again.

If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 2: Replace the batteries or the Rechargeable Battery PackInsert fresh AA batteries, or attach a fully charged Xbox 360 Rechargeable Battery Pack to your controller. If you have an Xbox 360 Rechargeable Battery Pack
  • Remove the battery pack and reattach it to your controller, making sure that it is attached correctly.
  • Press and hold the Xbox Guide button. In the upper-left area of the Xbox Guide button, the battery meter indicates your current level of battery strength. You might need to recharge the battery pack, if the level is low.

    Collapse this imageExpand this imagecontlrftbtn.jpg

If you have an Xbox 360 Play & Charge kit
  • Make sure that the Xbox 360 Rechargeable Battery Pack is correctly connected to your controller and plugged into one of your console's USB ports. If you check both of those things but are still having the problem, try the suggestion below.
  • Plug the charge cable into each USB port on your console, one by one. There are two USB ports on the front of the console and one on the back. If the controller works in one USB port but not another, try another accessory in the USB port that did not work with the controller. If the USB port does not work with any accessory, your Xbox 360 console might need to be repaired.
  • Turn off vibration feedback (rumbling) on the controller. If you play games with feedback while charging, it takes longer for the controller to charge and might drain the battery pack faster than it can recharge. Here's how to turn vibration off.
    1. Press the Xbox Guide button on the controller.
    2. Go to the Settings area, and then select Preferences.
    3. Select Vibration.
    4. Select Enable Vibration to clear the checkbox.
If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 3: Remove objects between the controller and the consoleThe controller works within 33 feet (10 meters) of your console. However, objects placed between the controller and the console might reduce this range. In addition, objects that use wireless technology (for example, a cordless phone) can interfere with your wireless controller. Remove or relocate objects or wireless devices that might interfere with the wireless controller or console. Here are some things that can cause problems:
  • Microwave ovens
  • Cordless phones
  • Wireless routers
  • Chrome faceplates
  • Metal dividers
  • Shelves
  • Doors on an entertainment center cabinet
Note All licensed Xbox 360 console faceplates are tested for interference, and do not interfere with licensed wireless devices.

If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 4: Disconnect all controllers and headsetsIf all four rings surrounding the power button on the console are green but the controller has four flashing green lights, four controllers might already be connected to the console. Disconnect all of the controllers, and then try to connect the controller with the problem.
  • To disconnect a wireless controller, press and hold the Xbox Guide button for three seconds, and then turn the controller off.
  • To disconnect a wireless headset, turn the headset off.
  • To disconnect a wired controller or headset, unplug its cable from the console.
To learn more about connecting your wireless controller, please read the following Knowledge Base article: 906947 (http://support.microsoft.com/kb/906947/ ) How to connect an Xbox 360 Wireless Controller to an Xbox 360 console or computer If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 5: Replace your controllerIf your controller still does not work correctly, it might need to be replaced. Please contact Xbox support at the following address: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) uparrow.gifBack to the top Additional supportPlease visit the following Web site for information about how to contact Xbox support: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact)

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The battery indicator found when pressing your xbox logo button is temperamental. It might say 2 bars, or 3 or even full battery but this is not a good indicator of a full battery.

The problem IS low batteries(or more specifically - bad batteries) - when the batteries become low the vibration function can cause the controller to disconnect. This is happens because the vibration function uses extra battery power.


So basically... Every time your controller vibrates, it disconnects. This occurs when firing a weapon in most games, grenades in COD, landing heavy tricks in Skate 2, the list goes on, you'll find many complaints from people stating their controller disconnects specifically with these events.


The simple solution, turn off the vibration function when this occurs. It'll never happen to you again ^_^

Thumbs this up when it proves correct for you. I'd recommend a recharge while you play pack. ALWAYS by the official products too. They're much more reliable and aren't prone to this kind of behaviour.

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