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When I try to reinstall my router I can't get beyond the first step as the disk thinks our computer is not connected to the internet when it is. It convinces my computer that it is no longer connected. But, when I unplug my modem and then plug it back in I have an internet connection. Is there something wrong with Linksys installation disk?

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Step 1: Turn off your computer, router, and disconnect the power to the modem.

Step 2: Connect one cable between the modem and the router's internet port

Step 3: Connect another cable between the router and the computer.

Step 4: Turn on the computer, then the router, then the modem - in that order.

Step 5: Now try running the setup disk.

Explanation: The modem has a security feature that disallows more than one device from connecting to it at one time. Once a specific device is connected, the modem expects that device to be connected at all times. If you unplug your computer from the modem and plug in the router without disconnecting the power to the modem, the connection will be rejected. This probably explains the reason for the error message you were receiving.

Furthermore, you do not need the installation disk in order to install your router. Open your browser and type http://192.168.1.1 in the address bar. A username and password screen will appear, the default is usually admin/admin for both, but if that doesn't work just try admin in the password field. When you have successfully logged into the web utility, you will be able to alter the settings at your discretion. For the most part the router will work upon proper cable connections, however you will want to enable security features to prevent attackers from gaining access to your computer.

Posted on May 04, 2008

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hello!

-- who is your internet service provider
-- what is the operating system of your computer?
-- is this working fine before or is this a brand new router

i have read the same problem on the supportrix forum and you may try this and see if this help solve your problem. make sure your computer is directly connected to the router

Step 1: Shutdown the computer.
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if this still didnot work, upgrade the firmware of your router and repeat the same steps.
note:
configuring the router settings will depends who is your provider. if your isp is dsl you need to configure your ISP username (email address format) and password on the router. if your router is a cable no need to change any settings on the router. it should automatically work

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hello!

-- who is your internet service provider
-- what is the operating system of your computer?
-- is this working fine before or is this a brand new router


you may try this and see if this help solve your problem. make sure your computer is directly connected to the router

Step 1: Shutdown the computer.
Step 2: reset the router while power on then Unplug the router’s power cable.
Step 3: Unplug the Broadband modem’s power cable and wait for 30 seconds.
Step 4: Plug in the Broadband modem’s power cable and wait for its lights to appear stable.
Step 5: Plug in the router's power cable once the modem’s lights appear stable.
Step 6: Power on the computer on and configure the router settings
Step 7: test the Internet connection.

if this still didnot work, upgrade the firmware of your router

note:

configuring the router settings will depends who is your provider. if your isp is dsl you need to configure your ISP username and password on the router. if your router is a cable no need to change any settings on the router. it should automatically work

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first check..
Connect the Broadband modem to the computer using an Ethernet cable without the router installed and make sure that the Internet connection is active. If it is not, contact your Internet Service Provider. If it can go online,
to setup connection..
Step 1:
Connect the Broadband modem to the router’s WAN or Internet port.
Step 2:
Connect the computer to any available numbered port (1, 2, 3 or 4).
NOTE: In this example, we’ll connect the computer to port number 3.
Step 3:
Make sure the power adapter is plugged to an available power outlet.
Step 4:
check if you are able to go online wired..
if not your router has to be configured first,
to config your router i need some more information
your internet service providers (isp)name , and how many computers do u have totally..

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1 Answer

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To setup your router
first check..
Connect the Broadband modem to the computer using an Ethernet cable without the router installed and make sure that the Internet connection is active. If it is not, contact your Internet Service Provider. If it can go online,
to setup connection..
Step 1:
Connect the Broadband modem to the router’s WAN or Internet port.
Step 2:
Connect the computer to any available numbered port (1, 2, 3 or 4).
NOTE: In this example, we’ll connect the computer to port number 3.
Step 3:
Make sure the power adapter is plugged to an available power outlet.
Step 4:
check if you are able to go online wired..
if not your router has to be configured first,
to config your router i need some more information
your internet service providers (isp)name , and how many computers do u have totally..

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