Question about Dell Latitude D610 Notebook

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My dell610 lap top will not start. When I turn it on it tells me \system32\ntoskrnl.exe and to reinstall a copy of a file that is missing. But I do not know how to do this if my screen is blank. Is there a button that I can push to solve the problem?

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It is a OS issue.You can reinstall the OS.your problem will be solved.

Posted on Aug 23, 2010

  • hailee3 Apr 18, 2011

    what do you mean an OS issue?



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1 Answer

How can i reinstall the ntoskrnl.exe when it is corrupt

Assuming a couple of things:
1. Your OS is Windows XP
2. This is the error message you are getting -
"Windows NT could not start because the following file is missing or corrupt:
Please re-install a copy of the above file."

To reinstall notskrnl.exe, do this:
  • Start the computer by using your Windows XP CD-ROM. Press any key to boot from the CD.
  • After the setup files are finished loading press R to repair using Recovery Console.
  • When you are in the recovery console, select the installation to log on to (usually number 1), and then press ENTER.
  • Login to the Administrator account by typing the password for this account, and then press ENTER.
  • At the recovery console command prompt, type the following command, and then press ENTER:

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    For Multi-Processor systems:expand <cd-drive>:\i386\ntkrnlmp.ex_ <hd-drive>:\Windows\system32\ntoskrnl.exe
    Note In these two commands, the <cd-drive> placeholder represents the drive letter of your CD drive, and the <hd-drive> placeholder represents the drive letter of the hard disk on which windows is installed.
  • If you receive a prompt to overwrite the file, press Y.
  • Type exit, and press ENTER at the command prompt.
  • You should now be able to boot up properly.
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    <windows root>\system32\ntoskrnl.exe.

    If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.

    1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
    2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
    3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
    4. Select the operating system you wish to fix, and then enter the administrator password.
    5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
    6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
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