Question about Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive

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My computer no longer reads the presence of the hard drive ( i can not open it and it no longer appears on my computer). However the safely remove hardware function seems to know it's there, but i can't actually gain access. I have tried it on other computers to the same effect. i have many precious files on it and would be delighted if you could help. cheers tom

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If you get no joy using the Troubleshooting Guide then try this...
You will need to check You Tube to find a Dismantle on your product and follow the step guide on here, the procedure should be similar.
Check 1st that your External HDD has an P.C. internal HDD inside, from You Tube, before dismatle of your External HDD.
Once your happy that it has continue reading and follow the step guide on the link below.
My neighbour has the Seagate FreeAgent Desk 500GB, and in under 2 weeks it started to beep and was not reconized by any Laptop or P.C. if this is the same for you with any FreeAgent Desk series ( not GO series, different procedure for GO products). You maybe in luck click this link, you may have to register in the forums to view thread.... http://www.yo-lid.co.uk/forum/viewtopic.php?f=32&t=84 Thread can be found in 'Technical' under 'General Technical Issues'

Posted on Aug 23, 2010

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Posted on Jan 02, 2017

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I used my hard drive with great success for a while now, switching it between several computers. Today, however, it wouldn't register anymore, my computer won't see it. It makes the sound when i plug it...


Hello,

Sorry to inform you that the HD is starting to quit working. Clicking sound is the indicator that it's no longer responding. There could be some bad sectors in the HD.

You may want to check the Disk Management of your computer to see if you could still reformat the HD. Bear in mind that reformatting the HD would erase all the files saved in it.

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My computer's safe mode is not working what is the cause of this problem and how this problem can be solved.


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Try totally shutting off the power by switching off the power bar or
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I just "fixed" the exact same error on a customer's computer this
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When a computer is shutdown but the main power is still live there is
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Type msconfig in the box and then click OK.
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How do I get started using a USB flash drive and how do I set up a security system?


hey, heres something that would help u:  Copying files to a flash drive on a PC:
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  3. Open My Documents or the location from which you want to transfer files to the flash drive. Select the files or folders you want to save to the flash drive by left-clicking on them. To select more than one, hold down the CTRL key while you click and select all of the files you wish to save. 
  4. Right-click on the file(s) or folder(s) you selected, then select Send to, then select the name you saw appearing in My Computer for the flash drive ("Removable Disk (G:)," for example).
  5. When the copying is finished, do not immediately remove the flash drive from the USB port. Instead, left-click on the Remove Hardware icon toolbar.gif located in the System Tray. A window containing a list of the USB devices will appear. Left-click on the Safely Remove Mass Storage Device line that matches your flash drive (for example, Safely Remove Mass Storage Device - Drive(G:)). 
  6. When you see the following message appear in the bottom left toolbar, it is, as it says, safe to remove the flash drive from the USB port; you may close the message or ignore it, as it will close itself automatically:
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Copying files from a flash drive on a PC:
  1. Open My Computer and see which drives are shown. Most computers, for example, have a hard disk such as a C: drive and a few removable storage devices such as a floppy drive, a CD-ROM drive, and perhaps a zip drive. 
  2. Insert the flash drive into the USB port and watch to see where the USB flash drive appears. Most will appear as removable storage, but some will instead appear as hard drives. Note the name Windows is using to refer to the flash drive ("Removable Disk (G:)," for example).
  3. Double-click on the flash drive to locate the file(s) or folder(s) you want to copy to this computer. Select the files or folders you want to copy by left-clicking on them. To select more than one, hold down the CTRL key while you click and select all of the files or folders you wish to copy. 
  4. Right-click on the files or folders you have selected and choose Copy.
  5. Open My Documents or the location to which you want to transfer files from the flash drive. 
  6. Click on the Edit menu, then select Paste.
  7. When the copying is finished, do not immediately remove the flash drive from the USB port. Instead, left-click on the Remove Hardware icon toolbar.gif located in the System Tray. A window containing a list of the USB devices will appear. Left-click on the Safely Remove Mass Storage Device line that matches your flash drive (for example, Safely Remove Mass Storage Device - Drive(G:)). 
  8. When you see the following message appear in the bottom left toolbar, it is, as it says, safe to remove the flash drive from the USB port; you may close the message or ignore it, as it will close itself automatically:
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For the security system setup go through the following link .. http://www.rohos.com/configuring_usb_stick_logon.htm

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