Question about Sony Grand WEGA KDF55E2000 55" Projection HDTV

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Possible red burn in

There is a slight solid red bar across the top of the screen of the tv.

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  • kwikshift Aug 13, 2008

    4 inch red stripe at the top and a 2 inch green stripe at the bottom TV less then 2 years old replaced bulb no change

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2 Answers

The solution was the optical block but in Canada the block only carries a 1 year warranty (according to the owners manual) proceeded to call Sony.ca and they took care of the situation.
it really does pay to purchase extended warranties(i did not have the x warranty) on new tech and to deal with a quality/customer satisfaction company like Sony of Canada
would have no concern about another Sony purchase

Posted on Oct 19, 2008

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  • 320 Answers

Less than 2 years old? GOOD! the optical block on that set has a 2 year warranty. You will need to pay labor to have a tech replace it. But it is almost certainly a bad optical block; I have seen your complaint on other sets of the same model.

Posted on Oct 19, 2008

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