Question about Whirlpool Washing Machines
If you are referring to the Control Lock on a Whirlpool Duet, Kenmore Elite, or Maytag Epic series front loader, this is actually a safety feature that enables the consumer to lock the control panel to prevent children from manipulating the controls and accidentally starting the appliance.
With the lock on, the control panel is disabled and you cannot use any of the controls, except the button to unlock it. It can inadvertently be set following a power outage, leaning against the control panel, or pressing and holding the wrong button. This is usually not an indication of a malfunction.
If this is a Whirlpool manufactured appliance (such as Kenmore Elite, Maytag Epic or Whirlpool Duet), the following link explains how to lock/unlock this feature:
These instructions are also printed on the front panel of the appliance and in the owner's manual.
If this does not correct your problem, then you may have a more significant problem other than a simple operator control button issue (such as an operator console problem or main control board issue). Please post back and let me know if you need further assistance.
Posted on Aug 23, 2010
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Posted on Jan 02, 2017
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The Control Lock prevents unintended use of the washer. You can also use the control lock feature to prevent unintended cycle or option changes during a cycle. When CONTROL LOCKED is lit, all buttons are disabled except for Pause/Cancel and Start.
You can lock the controls while the washer is operating.
To lock the controls:
Select and hold DRAIN & SPIN for 3 seconds. The CONTROL LOCKED status light glows.
To unlock the controls:
Select and hold DRAIN & SPIN for 3 seconds or until the CONTROL LOCKED Status light turns off.
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