Question about Nintendo Wii Console

2 Answers

Eject disc, power off, error message

Wii is 1 week old. Plays sports disc just fine. Just bought Mario super Galaxy. Get the eject disc, power off error message. Tried this several times and get the same message. Exchanged the game thinking it was the disc but still getting the same message.

Is there some magic you guys know of that can fix this or am I going to have to send it in like customer support is saying?

Tina

Posted by on

  • creativecomf Jan 20, 2009

    error message, says eject game and reset after turning off. it wont even turn off, even after disconnecting same error message. currently have over $1000.00 in console, controllers, and games. starting to get a little irratated

×

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Mentor:

    An expert who has written 3 tips or uploaded 2 video tips.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 123 Answers

Turn it in. But make sure you still have the one year worrinty.

Posted on Mar 15, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 427 Answers

I would just send it back, especially if it for free. I wouldnt tamper with it at all.

Posted on May 04, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

An error has occured. Press the Eject Button, remove the game disc, and turn the power off. Please read the Wii Operations Manual for more information.


It could be a bad copy. Simply, I had a similar issue on the release of COD MW3, the copies were simply bad. So just take it back were you got it, and do a swap for a new one. Check the SN: numbers on the back, make sure you don't get the same copy. Good luck.

Mar 29, 2013 | Nintendo Wii Video Game Consoles

1 Answer

The disc will not eject and the wii says to insert a disc


Try holding down the eject button for at least 10 seconds after turning on the console. If that doesn't work (or you've already tried that). Try the following steps.

1. Unplug Wii from power outlet.
2. Plug in Wii again.
3. Press power button.
4. Press Eject button for at least 10 seconds.
5. If the disc doesn't eject try holding down the power button for 10 seconds and then the eject button again.

If that fails then either return the console to exchange for a new one or contact Nintendo consumer support. Info follows:

Nintendo Consumer Service Contact Information:
Telephone: 1-800-255-3700
Email webform: http://www.nintendo.com/consumer/webform...

I wouldn't attempt to manually remove the disc (by trying to disassemble your Wii) as it may void your warranty. It could simply be a faulty console in which case Nintendo should replace it within 2 weeks (according to posts I've read). It seems to be a somewhat common problem.

If holding down the eject button doesn't work, there's really not much else you can do. Sometimes unplugging and replugging does the trick.

I've had problems with discs not ejecting and some combination of the steps I wrote above solved the problem.

It is possible that you inserted the disc incorrectly. That would account for the error message "Unable to read the disc" or "Disc could not be read." But it should've ejected on its own.

Before calling Nintendo Service you can also see if their Support site has any solutions. Try the link provided in the source.

Good luck.

Dec 29, 2010 | Nintendo Wii Console

1 Answer

Nintendo Wii plays the disc but will not eject disc


your wii might have a problem with the ejecting system or the disk is stuck, u can either send it to nintendo to fix it if its under warranty , or go to a repair shop

Apr 23, 2010 | Nintendo Wii Console

1 Answer

Sometimes wii works fine others in middle of game will go black and say eject disk turn power off.... one time a game works one time dont does it with old games and new games no consistacy. why? please...


Perhaps you should return your wii.It has error 619 section 10 manuel 1 words = 30.It clearly states "If Power goes off and it says eject disc,Return your Wii and ask for another one"

Oct 21, 2009 | Nintendo Wii Console

1 Answer

Got error code and now my wii won't turn on.


in the information i have it says "error, remove disc, turn off console"...then says to reinsert the disc and turn power on, see if this solves the power problem, if it does not, nintendo states to call there 1-800-255-3700 for assistance, there a sequence and such they will talk you thru....it all there is for that info....hope it helps you..shia

May 22, 2009 | Nintendo Wii Console

1 Answer

New disks won't work, wii doesn't read


If Wii gives Disc Read Error, first step you need to check is totry another disc or clean the exisitng disc. This will confirm that problem is with either Wii or Disc. If the console itself is giving disc read error then it needs to be repaired. You may check out DIY Wii Fix Guide,that will show step by step information to fix the problem yourself. It also gives information on fixing many Wii Related Problems, so its a kind of Wii Problems Reference Fix Guide


,

Dec 23, 2008 | Nintendo Wii Console

2 Answers

Plays only one game without problem.


Red means taht your wii is completely shut down

Amber means that it is basically in sleep mode, however if you have it connected to the internet wirelessly it will still get updates while in this mode.

By holding down the power button for 5+ seconds it will go red

Just tapping the power button will make it go Amber (sleep mode).

Feb 20, 2008 | Nintendo Wii Console

7 Answers

Wii will do everything but it won't play games.....


I had the same problem. No new games would play but the old games played fine. I clicked on the spinning disc icon (where the game should come up) and it prompted me to do an update. I accepted. Once the update was complete (took about a minute or 2) the new games worked fine.

Jan 11, 2008 | Nintendo Wii Console

Not finding what you are looking for?
Nintendo Wii Console Logo

330 people viewed this question

Ask a Question

Usually answered in minutes!

Top Nintendo Video Game Consoles Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

phil

Level 2 Expert

567 Answers

Raj Patel

Level 3 Expert

845 Answers

Are you a Nintendo Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...