Wii is 1 week old. Plays sports disc just fine. Just bought Mario super Galaxy. Get the eject disc, power off error message. Tried this several times and get the same message. Exchanged the game thinking it was the disc but still getting the same message.
Is there some magic you guys know of that can fix this or am I going to have to send it in like customer support is saying?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
It could be a bad copy. Simply, I had a similar issue on the release of COD MW3, the copies were simply bad. So just take it back were you got it, and do a swap for a new one. Check the SN: numbers on the back, make sure you don't get the same copy. Good luck.
Try holding down the eject button for at least 10 seconds after turning on the console. If that doesn't work (or you've already tried that). Try the following steps.
1. Unplug Wii from power outlet. 2. Plug in Wii again. 3. Press power button. 4. Press Eject button for at least 10 seconds. 5. If the disc doesn't eject try holding down the power button for 10 seconds and then the eject button again.
If that fails then either return the console to exchange for a new one or contact Nintendo consumer support. Info follows:
I wouldn't attempt to manually remove the disc (by trying to disassemble your Wii) as it may void your warranty. It could simply be a faulty console in which case Nintendo should replace it within 2 weeks (according to posts I've read). It seems to be a somewhat common problem.
If holding down the eject button doesn't work, there's really not much else you can do. Sometimes unplugging and replugging does the trick.
I've had problems with discs not ejecting and some combination of the steps I wrote above solved the problem.
It is possible that you inserted the disc incorrectly. That would account for the error message "Unable to read the disc" or "Disc could not be read." But it should've ejected on its own.
Before calling Nintendo Service you can also see if their Support site has any solutions. Try the link provided in the source.
in the information i have it says "error, remove disc, turn off console"...then says to reinsert the disc and turn power on, see if this solves the power problem, if it does not, nintendo states to call there 1-800-255-3700 for assistance, there a sequence and such they will talk you thru....it all there is for that info....hope it helps you..shia
If Wii gives Disc Read Error, first step you need to check is totry another disc or clean the exisitng disc. This will confirm that problem is with either Wii or Disc. If the console itself is giving disc read error then it needs to be repaired. You may check out DIY Wii Fix Guide,that will show step by step information to fix the problem yourself. It also gives information on fixing many Wii Related Problems, so its a kind of Wii Problems Reference Fix Guide
I had the same problem. No new games would play but the old games played fine. I clicked on the spinning disc icon (where the game should come up) and it prompted me to do an update. I accepted. Once the update was complete (took about a minute or 2) the new games worked fine.