Brother 2820 laser fax machine- problem is two papers are being picked up everytime a fax comes and the reult is a paper jam display. how to solve this?

for this one you need to make sure there's no paper that was cut while you are removing the paper that was jam, try to clean the rollers with a clean paper the one that feeds the paper . when your done .Lift the printer upside down and remove the cartridges try to shake it for 5x .. I believe the upper portion portion of the printer is removable make sure there are no foreign objects such as ballpens , sharpeners etc...
Hope it help

Check paper tray make sure your stops are set at 8.5 setting for short paper. Paper to loose will cause same problem. You wont no play from front to back. Also check side play. Hope this helps.

Hi
when you remove paper jam then your fax door sensor is open or displace,please chaech it or assenbling again.

Most likely the fuser is worn out, and needs replacement

IF YOU ARE HANDY, WHEN YOU OPEN THE FRONT COVER YOU WILL SEE THE FUSER SECTION IT SAYS VERY HOT ON THE COVER IT COMES OUT WITH 2 SCREWS THERE MAY BE PAPER IN SIDE HOLDING DOWN A SENSOR. GOOD LUCK BROTHER SR TECH

just clean paper path and clean all roolers and specially paper pick up roller.by mian jee

Try unplugging the power cord.

Depends on the location of the jam is. Feed wheels need cleaning, clean with windex. or and most likely you have a bad drum unit,

Hi. Open the document control panel and look in with a flashlight and see if the jam switch is stuck. also look for a small piece of paper that might be stuck in there. The jam is in where you put documents in to fax out. Lawrence

Out of the lower paper tray when you go to print? Try this, remove the cassette tray and use a water dampened cloth and clean the gray paper pickup roller off. A lot of times this has paper fiber build up that causes the paper not to feed. The printer has a certain timing pattern for when paper should reach a certain sensor, and if it doesn't, then a jam error will occur.