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HP printer 5550 tray 3 showing empty and loud clicking noise

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: Loud clicking noise

I wrote to Brother regarding the loud clicking sound I got on my printer after I changed the paper. Like the above printer made really loud clicking sounds and would not pull paper from the tray - this was the only solution that worked for me.

1. Pull the paper tray completely out of the printer and remove the
paper from the paper tray.

2. Check that the paper tray is set to the correct paper size. The
papertray length can be adjusted by releasing the blue locking tab found
at the back of the paper tray (not all paper trays are equipped with a
locking tab). Once the tab has been unlocked press the adjacent blue
lever which allows you to increase or decrease the trays overall
length.Once the correct paper size has been selected, move the blue
locking tab into the locked position (only if your paper tray is
equipped with a locking tab). The tray width can be adjusted by pressing
the blue paper-guide release lever which will allow you to slide the
side paper guide to fit the paper width.

NOTE: If the paper guide is too tight against the rear edge of the
paper stack, the machine may make a loud clicking noise since the gears
that drive the tray up may be binding. Be sure to leave a very small
gapat the rear edge of the paper stack before locking the tab.

3. Insert the paper into the paper tray with the top edge of the paper
towards the front of the paper tray and the print side down. Make sure
that the paper is flat in the tray and below the maximum paper mark on
the side paper guides.

4. Press the Go button three times to print the Print Settings to test
if the noise still occurs when printing.


If the noise still occurs:
1. Power off the printer using the power switch located on the right
side of the printer. Open the front cover.

2. Remove the drum/toner unit and close the front cover.

3. Power the printer back on.

If the noise continues, the printer will need service.

Posted on Jul 16, 2008

  • 138 Answers

SOURCE: hp 5550 laserjet paper jam

Thhis error is usually due to a dirty photcell (sensor) in the tray 2 paper feed assembly or a broken sensor flag in the same assembly. Start be removing all cartridges and the transfer belt. Look in the bottom of the printer below the lowest cartridge slot for a removeable cover. That's the area your problem is probably in. I have incuded a link to a free PDF of complete service manual below. Good luck.

http://www.feedroller.com/Store/Service%20Manual/Color%20LaserJet%205500-5550.pdf

Posted on Aug 03, 2008

  • 1 Answer

SOURCE: brother hl 4040cn will not load paper from tray

Remove main tray. Check adjustable paper back stop. If the backstop is set so that the paper sit too tightly in the tray....it will prevent the spring loaded front portion of the tray to lift up allow paper to contact the pickup roller. The clicking sound you hear is the paper lift mechanism trying to push up the paper. Arrange both backstop and sidestops to allow some movement of paper in tray.

Posted on Apr 15, 2009

  • 83 Answers

SOURCE: hp laserjet 8150. i have a problem, tray 3 empty,

CAUSE: This error message indicates the paper present sensor flag in one of the trays does not detect paper in the tray. This could be caused by one of the following:

  • A broken sensor flag
  • The tray paper guides being set too close and restricting the paper from being pulled
  • The tray is not lifting
SOLUTION: Follow the steps below to determine the cause of a false TRAY X EMPTY message. Tray 2 empty
  1. Verify there is paper in the tray.
  2. Open the duplex unit access door just above Tray 2 on the front of the printer.
  3. Check the black-paper present flag by looking in through the duplex access door.
  4. Open and close Tray 2 and observe the tray lifting looking through the duplex unit access door.
The tray lifts but the error is still present
  1. Inspect the paper present flag on the PIU located just behind the pickup rollers. Ensure the flags are present and not damaged.
  2. Remove the tray guides from the tray and reseat them. Ensure the guides are seated correctly and are in the correct slot for the size paper in the tray. Add paper to the tray and try printing again.
  3. Try another known good tray, if available.
The tray does not lift and the error is still present
  1. Remove the tray, remove the paper in the tray, and inspect the lifting plate in the tray for damage. Ensure it will lift freely by hand.
  2. Try another known good tray if available.
Tray 3 empty
  1. Verify there is paper in the tray.
  2. Remove Tray 2.
  3. Open and close Tray 3 and verify it lifts by observing through the Tray 2 cavity.
The tray lifts but the error is still present
  1. Inspect the paper present flag on the PIU located just behind the pickup rollers. Ensure the flags are present and not damaged.
  2. Remove the tray guides from the tray and reseat them. Ensure the guides are seated correctly and are in the correct slot for the size paper in the tray. Add paper to the tray and try printing again.
  3. Try another known good tray if available.
The tray does not lift and the error is still present
  1. Remove the tray, remove the paper in the tray, and inspect the lifting plate in the tray for damage. Ensure it will lift freely by hand.
  2. Try another known good tray if available.
Tray 4 empty
  1. Verify there is paper in the tray
  2. Open Tray 4 and check for an extra **** of paper stored on the left side of the tray. This can cause the tray to stall while lifting and result in a tray empty message.
  3. Defeat the interlock in the vertical transfer unit (VTU). Open and close Tray 4 and watch the tray lift through the VTU door on the lower-right side of the printer.
    NOTE: Follow troubleshooting steps for Trays 2 and 3 when working with the 2 X 500 sheet-input tray.
The tray lifts but the error is still present
  1. Check the tray guides to ensure the guides are seated corrected and are in the correct slots for the paper size in the tray.
  2. Inspect the paper present sensor for damage.
  3. Check for any broken plastic pieces in the tray that may be a broken sensor flag.
The tray does not lift and the error is still present Defeat the VTU interlock on the right side of Tray 4. Open and close Tray 4 and observe the tray lifting.

Posted on Nov 25, 2009

djgillstudio
  • 107 Answers

SOURCE: paper tray problem - full

hopefully we can stop problem before it gets worse, take paper tray all the way out of machine, look at back of tray where paper stop is, move to LTR make sure arrow is pointing directly to it, not before od after, then lock it in, the pictograhm has a pad lock symbol to show locked and unlocked. if the blue tape is still in paper tray, remove it. hopefully no damage done to pick up assembly, or gears on paper tray

Posted on Sep 25, 2010

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It may be best to reinstall the printer driver app and it should be restored.

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Have you re-installed the driver recently? Perhaps you didn't install the correct one. for example '4200tn' (the "t" standing for 'tray"). If you have only installed the regular 4200 driver, then tray 3 will not show up by default
However, you can add it to the current driver as an option.
"Right click" the printer icon
Select "properties"
Select "device settings"
under "installable options"
Click on "tray 3 -not installed" to open drop down menu. click "installed"

Please rate my solution :)

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9 Answers

Loud clicking noise


This is one of the known issues with the HL-5240. This will require a replacement paper tray. Definately the problem if it is more of a clack than a click.

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