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Hi ..The yellow tank does not work, I have tried doing the head clean and also the deep clean via the computer but did not work. I have not actually had a look inside the printer yet. I even put a new tank in but still didn't work..Thanks Bridget

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You should try cleaning the print head. Use a cotton and wipe all the dirt underneath the heads.

Good luck!

Posted on Aug 23, 2010

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HP Officejet 6310 will not print cyan

The Cyan print head nozzle maybe blocked.
If deep cleaning does not fix it then you need a new print head.
The cost of a new print head is expensive and it maybe better to get a new printer.

Oct 15, 2012 | HP Officejet 6310 All-In-One InkJet...

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I have a Cannon i550 printer that does not print from the yellow port. Have done alignment, clean ports, both choices, and still does not print yellow. And yes there is ink in the cartridgy. Any...

Perform print head deep cleaning from the printer driver.
1. Right-click the printer icon, and then select 'Properties'.

2. Click the 'Maintenance' tab, and then click 'Deep Cleaning'.

maintdeep.jpg 3. Select the nozzles that need to be cleaned and click 'OK'.

4. Read the message displayed, and then click 'OK'. The power lamp blinks and print head deep cleaning starts. (Do not perform any other operations until print head deep cleaning is complete. Print head deep cleaning takes about 1 minute.)

Oct 04, 2008 | Cannon Office Equipment & Supplies

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Yellow ink will not print

You may have blocked yellow print head nozzles.

Try the printer maintenance to clear the printer nozzles.
After several deep cleaning attempts and there is no improvements in the printthen a new print head is required.
A new print head maybe expensive and it maybe more cost effective to purchase anew printer.
The Print head will contain all the nozzels for all the different colors so you cannot just replace a single color print head nozzels.

May 22, 2012 | Canon Office Equipment & Supplies

1 Answer

Hi, (MX850) My blue ink has stopped printing. I

Performing Maintenance:

Note :
Be sure to install the ink tanks in the correct order indicated by the label on the Print Head Holder. The machine will not print if an ink tank is installed in the incorrect position.
Step 1
Printing the Nozzle Check Pattern.

If lines are missing or if white streaks appear

Step 2
Print Head Cleaning.

If the problem is not resolved after performing Print Head Cleaning twice

After cleaning the Print Head, print and examine the nozzle check pattern (Step 1) again.

Step 3
Print Head Deep Cleaning.

If Print Head Deep Cleaning does not resolve the problem, turn off the machine and perform another Print Head Deep Cleaning after 24 hours. If the problem is still not resolved and if you are sure that the ink didn't run out, then the Print Head may be damaged. Contact your Canon service representative.

Hope this helps.
All the best.

Mar 11, 2010 | Canon PIXMA MX850 Multifunction Printer

1 Answer

Red and yellow inks will not come through

Remove the print head from the cradle and examine the contacts for any wear or gunk, clean contacts if necesary and put the head in a bowl and pour boiling water in the top where the ink tanks normaly go, repeat this process until no more ink flows out (will take a while) being careful not to burn yourself, dry the head out with a soft lint free cloth and re-install and try deep cleaning again, If still not working replace the head with a new one. They retail for around $60.00, it may also at this point be worth considering another printer, they are quite cheap and consider the fact that you would be getting a warranty.

Aug 18, 2009 | Canon PIXMA iP4300 InkJet Photo Printer

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How do i clean printer head on cannoni560s

I assume you've done the clean/deep clean routine.

First, check that dirty heads are actually the problem and not bad contacts at the back of the print head carrier. Remove the ink tanks (keep them upright on a piece of plastic or a paper towel) and then flip up the grey carrier retainer. The print head carrier will lift out easily. Take care - don't damage the print heads - they're very fragile!

At the back of the carrier you'll see a series of gold contacts. Clean them carefully with a soft cloth and isopropyl alcohol. Now look at the pint heads themselves. If there's dry, gunky ink on them they will need cleaning. The simplest way is to stand them in a saucer of Windex glass cleaner overnight, then rub them gently with a soft cloth or paper towel. I'm recommending Windex only because I know it works. Other products might be just as good but I don't know.

Now put the print head right-way-up on a clean paper towel and drip a drop or two of alcohol onto each of the four round metal contact plates that sit under the ink tanks. After a minute or two you should see a colored pattern on the paper - black, blue, red and yellow, corresponding to the shape of the print heads. This means that the print heads will pass ink through from the tanks and further cleaning shouldn't be necessary.

Now reinstall the print heads and replace the ink tanks. Do a deep clean to get the ink flowing again, and run a test print. It'll probably be okay. If not, leave the printer to sit for 12-24 hours then try again.

If you don't get a good test pattern, especially after a couple more cleanings, you probably have a damaged print head. You'll have to replace it. If you're lucky, you'll find one on the web that costs you less than you paid for the printer.

If the printer refuses to print at all, you have other problems, most likely a full waste tank or, worst case, a blown circuit board. You're facing a trip to your local repair center.

The i560 is a fabulous printer (which is probably why Canon discontinued it). It's worth spending some money to keep it going.


Aug 08, 2009 | Canon BubbleJet i560 InkJet Printer

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