Question about Apple Cinema Display 23" HD Monitor

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The LCD screen has been damaged in transit. Can it be replaced

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If purchased new/used/refurbished and shipped to you. Then along the way was damaged or arrived to you "DOA" = Dead On Arrival , you are more than entitled to a replacement. Contact who ever is needed to be contacted and inform them the product was DOA. If they deny you in any way, inform them that any product purchased has a 10 day return policy at the time of shipment and if they do not replace and or fix your product you will get in touch with the B.B.B and report them. If purchased from an individual, simply contact the payments department you made the purchase with and inform them the product was DOA, you are shipping the product back and would like to request a refund of your money.

Posted on Aug 23, 2010

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WE BOUGHT A 42 INCH LG LCD TV FROM HONGKONG, TV CAME BY CARGO. TV IS NOT WORKING SINCE THE FIRST DAY. LG SERVICE CENTRE TOLD THAT THERE IS NO WARRANTY. WHAT TO DO. THEY ARE ADDING THAT OUR TV PANEL HAS TO...


Sometimes it is most important that you must check for universal warranty to get the claim. It seems that you TV was DAMAGED on transit and so if this was insured the claim caould be possible.
The TV panel is an expensive part of the LCD and so there is no way out than to replace.
Sometimes it is best to buy locally as prices are much better and compared to the risk taken with not warranty -- specially on large screens when on transit.
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Best place would be from Mitsubishi, although the screen might cost more than the TV is worth fixing because you're bound to have to have it installed by a TV repairman. It might be a god send that it was broke DLP is a technology that is being phased out by the very company that made it big, You can get many LED or Plasma TV's for around the same size and fair price at your local Best Buy.

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As it is new, take it back for replacement. If you bought in online, have it replaced as it may have been damaged in transit.
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It sounds like your LCD screen got damaged. It may have been water damage or if dropped the connector for the lcd screen may have come loose

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1 Answer

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sounds like it was damaged in transit because if you cant get any display then you wont be able to do anything - you could get a PCI graphics card or an actual AGP graphics card ( AGP being better / faster ) and do it that way.
If you insured it when in transit I would claim on the insurance

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