If my assumption is correct, the print queues still available on the print status even if the printing process is finished.
First try this, Turn off the printer, disconnect the printer from the computer, (remove all the cartridges before you Turn it Off), and leave it off for few minutes while you follow these steps, uninstall the drivers and software of the printer. Restart your computer, again reinstall them and connect the printer only when you are asked to do so. Reconnect and reinstall everything. Try with the printing and let me know if the problem persists.
Good luck.
Thanks for using FixYa.
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