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OLYMPUS Master 2 had fatal flaw on download.I can not uninstall or install the program

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  • walteraz May 19, 2008

    Olympus Master 2 just stopped working. I tried to uninstall it, then reinstall it. It would not re-install. I tried to install from the CD and also from the Olympus web-site free download.



    I tried to clear the registry of Olympus related stuff, via use of the Windows Installer Utility. As far as I know, all previous Olympus stuff was removed prior to me trying to re-install the Master 2 software.

  • WAKL Jun 02, 2008

    Downloaded the 2.05 update and Olympus Master 2 now just does not respond at all. Just sits there, program "not responding" Loath to try anything on my own for fear of losing all my previous work.

    WAK



  • vine_master Aug 06, 2008

    Did an update to Norton 360 and Olympus master 2 stopped working - OM Monitor started failing "fatal error" evrytime I rebooted the PC - removed OM Monitor .exe from start up but OM2 still had fatal error on trying to launch it - tried Windows remove programs but got ftatal error tried reinstalling from CD - got fatal error - tried reinstalling from Olympus Site but got "fatal error" manually removed all vestiges of Olympus Master 2 from the PC and the registry but still get fatal error when trying to Install

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There is a file on the cd called msxml.msi. Run it to remove, then again to install. This should fix the problem

Posted on Aug 20, 2008

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Olympus Master 2 software download snippet
To learn about the new and free version of Olympus Master 2 software go to:
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http://downloads.olympus-europa.com/OM2/win/OM211Setup.exe
For MAC:
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After contacting Olympus in hamburg, the problem was solved and installation of the new software (version 2.06) was possible.
There is - however - a bug when you choose the automatic update system. Don not do that and the program is running OK!

The advises from Olympus - Hamburg:

1. Download MSXML.msi from http://www.microsoft.com/downloads/details.aspx?familyid=3144b72b-b4f2-46da-b4b6-c5d7485f2b42&displaylang=en.
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restart your PC and install the program

succes

abcmo

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