Question about Nintendo Wii Console

2 Answers

Check the Wii Operations Manual for help troubleshooting

The Wii works with games downloaded and on the internte but any game that is a disc will not load. We receive this error.

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  • jaffa-1690 May 05, 2008

    i have the same problem except my wii is chiped! it loads then comes up check the manual?? please help!

  • Anonymous May 18, 2008

    everytime i put a cd in it says error!!!

  • Anonymous Jun 11, 2008

    We've had our game disks professionally polished and they still won't work. Wii troubleshooting doesn't help at all.

  • mttttt Jun 19, 2008

    some of my games work and some of them dont.

  • sal9 Jun 25, 2008

    we place a disk in the wii, and it says it is unable to read disk,  or any disks   help

  • khill49628 Jun 25, 2008

    I have tried to load every game, andn every time it says disc read error, however downloaded games work fine

  • GWatts034 Jul 04, 2008

    None of my Disc games ever work. Whenever I put a disc in my console, it says disc error. It has no problem with any channel other than the disc channel. It seems that a lot of other people have this problem. :(

  • fyoyo Jul 05, 2008

    we just bought a brand new wii and the discs won't play.

  • mstamport Jul 23, 2008

    I put the game disc in that I have played before on the same console and now it tells me it can not read disc

  • Anonymous Jul 24, 2008

    I have had my wii for about 8months now.

    It was reading the discs fine until about the 5th Month but now any game disc i put in its wont work ive been putting it in the right way the discs arent scratched i dont Know what the problem is

    it might be that the inside dont work anymor im not sure plz help

    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • aromm Jul 26, 2008

    when i put my game into play it says unable to read disk check the wii operations manual for troubleshooting

  • mukhil Aug 04, 2008

    Brand new disc!!! not working!!

  • Anonymous Aug 09, 2008

    i came home one day to play a wii game and when i put it in it couldnt read the disk so i tryed my other games and now none of them work and there all brand new

  • sandraknapke Aug 17, 2008

    We just purchased a wii fit, and when we load disk it say Unable to read the disc, help

  • nickt77 Sep 01, 2008

    I was playing my game, then all of a sudden it stop and told to go to the operations manual, i tried other games and they all work

  • Anonymous Oct 21, 2008

    I tried to play Mario Strikers Charged but it wouldn't work. I even switched the disk around and turned the wii off, then on again.

  • Anonymous Oct 22, 2008

    disc isnot reading

  • sharonwhite2 Nov 02, 2008

    my wii in not reading the disc

  • Anonymous Nov 08, 2008

    i have a game super mario galexy and i have opend all of them but we got the disk cleaned like 5 times because on some on the leavels it sid it did not work so when we got home from my dads like 5 days after we got it fixed i hwent to go put it in and right when i pressed start the game said game disc could ont be read help me (my fav game in the world!!!!!!)

  • Ozzy69Cujo Nov 29, 2008

    Disc's will not load, all we can do is acess Mii and Wii channels

  • Anonymous Dec 01, 2008

    my games are not loading half the time and even if it does load it says "this disc can not be read check the wii operation manual for assistence" how can i solve this?

  • i love dogs Dec 02, 2008

    i can play on internet and channels but not dics

  • Anonymous Dec 28, 2008

    my wii disc' wont load and it makes a very loud noise and it says it has trouble shooting.

  • grahamwich Dec 28, 2008

    it will not let me load the monster 4X4 world circuit game it tells me that it cannt read disk check owners manuel??

  • yankeefan961 Jan 01, 2009

    every thing works on my wii except games every game i put in the same thing happens it goes to a black screen and says an error has occurred eject the disc and shut off the power go to the wii manual for trouble shooting i had my wii for a year and never had a problem with it ever

  • jade1494 Jan 01, 2009

    everything works but the disc channel

    i have tried everything in the manual and cant fix it



    should i return it to Costco



    i got in 9 months ago

  • dougal 67 Apr 13, 2009

    cant read disc check operations manual

  • swiimom Apr 14, 2009

    system say "unable to read disc, please eject disc, turn off wii , resart and refer to owners manuel..."

  • Anonymous Apr 22, 2009

    it reads the disc but when i try to play, it just tells me to"............

  • lilklaskala Apr 22, 2009

    same thing

  • Alta Tracy Aug 28, 2013

    Unable to read dic

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Well ur error might be that ur disc is dirty or scratched... u might not be putting the disc in right ( if it is standing vertical face the disc label to the right... if it is horizontal, the face the label up). idk that is all i can think of.. and u probably r doing thos things right ... i hope this helped

Posted on May 07, 2008

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  • 1 Answer

Wii will not read any dics please help

Posted on Jul 24, 2012

  • Jay Kirchoff
    Jay Kirchoff Dec 25, 2014

    neither does mine please help I would like some answers....... I think there is dust inside it and it can't read anything because the dust prevents it to. I would like to know ways to get it out if that is the case.

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1 Answer

I've done every troubleshooting solution and it still says refer to operations manual, what do I do?


Oh, I had the exact same problem. Have you referred to the Operations Manual? Just have a look in there. If you have lost the manual or the info in the manual doesn't work, check all your cables behind your TV and clean the disk. If the problem still consists, you might want to consider buying a Wii U or calling someone to have a look at it. Hope this helped!

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Most of my games say the disc could not be read please refer to the wii operations manual for details?


Unable to read disc. Check with the wii opearations manual. Help with troubleshooting

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Every time a game is put in the Wii says 'unable


You could try a 3rd party slot cleaner, or use the tried-and-true retro Nintendo console method of blowing into it.

How scratched is the disk? If it's really beat up, that might be the problem right there.

I had a similar problem before, and neither of my methods worked. I had to get it fixed by Nintendo themselves. Hopefully you don't have the worst-case scenario!

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Unable to read disc


If you are not in the US, Canada, or Mexico, the game shouldn't work on your system.

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Is it just one game that does this? Does it happen in the middle of a game or right away? Is the game an import?

I would call Nintendo on this one.

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