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Maxtor 500 gig internal diamondmax 21

I bought an external enclosure and just want to get my music and movies out of my main harddrive in my pc and use the 500 gig maxtor as an external storage. i tried with no jumper and my computer did not recognize any new device being connected so i bought a jumper and have tried every possible jumper setting using only one jumper ( only eight pegs to place the jumper on) could it be that i need two jumpers? i googled it and a few sites showed examples of maxtor jumper settings but the pictures showed more than 8 pegs for the jumpers so obviously they are talking about a different model than mine. please help me, im going nuts here, thanks

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I have the same Maxtor DiamondMax 21 hard drive (500 GB PATA). I also moved mine into an external enclosure, and needed to set the pin Jumper to Master. Maxtor no longer shows this drive (STM3500630A) on their site nor in the DiamondMax 21 manual, but the manual does show the same 8-pin jumper block in the manual. My DiamondMax 21 also shows a picture of how to set either Master or Cable-Select on the hard drive label.

To set to Master, hold the drive so the power connector is to the right of the 8-pin jumper block and the interface connector is to the left of it. Next, put a jumper vertically (i.e. top-row to bottom-row) across the 1st column of vertical-pins (i.e. the pins that are furthest left).

If you decide to place this drive internally, then jumper it for Cable-Select by placing the jumper vertically across the 2nd column of pins (from the left).

If your drive does not show the 8-pin jumper block on the label, you will find the illustrations on Page 25 of the User Manual (Adobe Reader counts it as Page 31). Here is the link to the PDF manual:
http://www.seagate.com/staticfiles/support/disc/manuals/maxtor/100435213b.pdf

NOTE: After plugging-in my external drive via USB, I first had to erase/format the drive before I could get it to show up on my computer.

Posted on Dec 28, 2009

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External USB hard drives do not need to be jumpered, if your computer does not recognize the ext. drive probably it is because the enclosure is defective, when you connect the USB cable you should get the "ding-dong" connection sound.

If you think that your computer recognizes the hard drive then jumper it as "secondary" or "cable select" and install it INTERNALLY, then transfer your data, that will prove that there's a problem with the ext. enclosure.

One more thing, maybe the USB port you use is malfunctioning, try one that you know that works (assuming that you have other USB devices that work).

Posted on May 07, 2008

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