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Can't update my Wincleaner anti-virus software

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Registration at http://www.wincleaner.com/index.php?option=com_comprofiler&task=registers&Itemid=44 is evidently required to search their knowledgebase or support. The support site is at http://www.wincleaner.com/index.php?option=com_supportcenter&Itemid=47&id_workgroup=1&task=workgroup_view.

Although you haven't given the exact issue that is occurring when you attempt to update, the company's support site should be the easiest, quickest way to a definitive answer. Unfortunately, I can not get it for you as I do not have this product to register. Also, you should be aware that they indicate support is only provided for versions 10 and 11. However, there are a number of complaints that popped up in regard to this software (reference, for example, http://www.screwedcentral.com/ubb/Forum35/HTML/000051.html).

For this reason, and due to the fact that even an attempt to review the Knowledge Base, FAQ's, or even the glossary on their web site indicated that there was nothing available, I would be uncertain as to whether there is any support or help available.

If you are unable to use the product or obtain help through their site, you may want to uninstall the software (assuming that it is not relatively new) and go with a different product. There are a number of choices that are free or low cost, with one of the most common free choices AVG (see http://free.grisoft.com/ww.download-avg-anti-virus-free-edition). If you still have issues, please post back, and if not, thanks for rating FixYa!

Posted on May 04, 2008

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Posted on Jan 02, 2017

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How can i removed the viruses on my pc?


Two of the more easy, reliable and free anti-virus software you can download are:
AVAST
ESET

Either one of them will always guard every aspect of your computer and online activity. You MUST be online for any anti-virus software to update it's engine and virus database regularly. Also, MALWAREBYTES is a free anti-malware that guards against other kinds of dangerous computer bugs, and works very well.
Once you've updated whatever anti-virus software you have, then run a complete scan of all your drives and put all viruses into quarantine or repair the files, or remove the nasties completely.

Sep 19, 2012 | Computers & Internet

Tip

• As soon as you suspect that your computer has a virus, remove your computer...


<b><u>An insight in VIRUS INFECTION and VIRUS SPREADING</u></b><br /> <br /> In today's computing spreading of virus is fast and very common.<br /> Even with an up to dated antivirus software the spreading of the virus infection is fast.<br /> This is because, we are not aware of how the virus spreads in our system.<br /> Once we know how the virus infects and spreads in our system then we will definitely reduce the risk, time and money spent.<br /> <br /> <b><u>Here is a short insight about viruses:</u></b><br /> <br /> 1) Virus is a small program code enabling it to to mingle or merge with other program codes.<br /> <br /> 2) The Virus Program Code is written such that it deletes data, corrupts data, steals data send it to the maker of the code, etc.<br /> <br /> 3) The virus cannot run on its own. It has to be executed just like other exe program files. That is why the autorun.inf file is required.<br /> <br /> <b><u>Now for an insight how we get infected:</u></b><br /> <br /> 1) Thorugh the internet: Usually when we browse any web site files are downloaded from the web server to our temporary internet folder(in windows) Then our Browser software reads the files and executes them in the browser window for us to view the web site.( If you are a website Designer you would understand this for others get an insight how internet browsers work), So when we are in the internet Virus files attach themself to the downloading files and enter our system in the temporary folder, From here they are executed by our browser software or when any program accesses the temporary folder.<br /> <br /> 2) Another one is we download a lot of data from the internet, we should be careful on what we are downloading because if the data downloaded is infected with virus then we are downloading the virus to our system along with the data, Don't download the data unless you are sure you could trust the maker of the data, program,etc.<br /> <br /> 3) From other medias like Flash Drive, CD's, DVD,s,etc.:<br /> We copy a lot of data to our computer from our friends and relatives, so if the data is already infected with virus we copy the virus to our system also, when we run os use the data the virus is executed along with it.<br /> <br /> <b><u>Now for an insight how Virus Spreads:</u></b><br /> <b></b> <br /> Just like any other program code the virus code has to be executed.<br /> That is why the virus merges with other exe's which are executable and not with the data file.<br /> <br /> For eg: a file with .avi, .dat, .3gp, etc. all these files are data files they dont execute, but they are used by exe files like wmplayer.exe, winamp.exe, vlplayer.exe, etc. The .avi .dat .3gp files are data files, the wmplayer.exe, winamp.exe vlplayer.exe are program files. Thus mostly exe program file get infected with virus.<br /> <br /> Usually when our system gets infected and any antivirus program cleans our system you can notice that the windows media player or winamp player or vlc media player does'nt work because it is removed or deleted by the antivirus for virus infection but the songs or video you saved is unharmed in the harddisk.<br /> <br /> That is why the virus code hangs or merges or infects mostly exe program files, So that it is executed along with the program file.<br /> <br /> So when you run an infected windows media player to play a song the virus code is also run along with the windows media player. Thus the virus is run again and again.<br /> <br /> There are hundreds of program files in the os for doing various tasks.<br /> we are going to look into just one program which the virus uses to spread itself in our system.<br /> <br /> The Program is non other than explorer.exe in windows. This program is needed to view or browse the data files stored in the hard disk.<br /> When we double click the My Computer Icon on the desktop the explorer.exe is executed which show you a window on your screen with the hard disk drives and cd dvd drives in the windows Now you can imagine how frequently you use the explorer.exe. You use it to view any data on the computer, even our desktop uses explorer.exe. This program is executed right when windows logs us on.<br /> <br /> When this program file is infected, it keeps on executing the virus each time we use the program. by this method the virus spreads fast to every parts of the hard disk.<br /> <br /> Likely there is a method to avoid executing the virus along with the explorer.exe each time we use it.<br /> <br /> When we double click any icon or object on our windows screen we execute the default command in the right click menu. Usually it is the Run Command. for eg: when you double click word the word.exe runs, similarly when we double click the my computer icon the default right menu option is <b>Open</b> which run the explorer.exe program.<br /> <br /> Instead of using this method to view files and data in our system we could use an alternate method which is using the explorer menu option when we right click my computer or right click the windows start button or in fact the explorer option is there whenever you right click any object on the screen.<br /> <br /> By using this explorer option in the right click you get a window with two panes one to the left and one to the right. In the left pane you have the directory structure showing all the directories and folders in our hard disk and in the right pane the content of the directory or folder selected in the left pane.<br /> <br /> Thus in this process we dont execute any code or program command when viewing the data in our hard disk. because we do not execute the explorer.exe more than once.<br /> <br /> So, Imagine how we reduce the spreading of virus by using this method.<br /> <br /> Say you have a file saved in your hard disk in this location<br /> <br /> <b>C:\data\monday\20-11-2010\office\media\todaysjob.doc</b><br /> <br /> If you want to open the file with word we will double click my computer, then double click C Drive, then Double Click data folder,then double click monday folder, then double click 20-11-2010 folder, then double click till you come to the media folder then you double click the todaysjob.doc which will execute the word.exe program which reads the data in the todaysjob.doc file and displays the content as required. In this process see how many time you will execute the virus, You will run the virus Seven Times.<br /> <br /> In our Alternate method You will run the Explorer.exe only once, Then on you just navigate to the media folder then double click the todaysjob.doc file in the right panel. So you execute the virus only once. <br /> <br /> Hence you reduce the spreading of VIRUS to a great extend.<br /> <br /> Good Luck, If there are any mistake please bare with me, I am not a good writer. If you have any Question Keep Me Posted.

on Nov 15, 2010 | Microsoft Windows XP Professional

1 Answer

I LOST THE SERIAL NUMBER TO MY DRIVE ERASE PRO DISK , MY COMPUTER HAS A VIRUS AND I REALLY NEED IT


• As soon as you suspect that your computer has a virus, remove your computer from any networks it might be on, as well as from the Internet, so that you don't inadvertently spread the bug to others.
• If you have virus-scanning (anti-virus) software installed, run it.
• If you don't have anti-virus software, you'll need to obtain some. If you can't get it from a network administrator or download it from an uninfected computer, you can mail-order it from a retailer.
• Start your computer (still not connected to a network) and follow the instructions that came with the anti-virus software.
• Keep running the virus-scanning software until your computer comes up clean.
• Reconnect your computer to the Internet and check with the anti-virus software's publisher to make sure you have the latest updates. If not, download them now.
• After updating the anti-virus software, run it again until your computer comes up clean.
Hopefully, it may help you to remove virus from your PC.

Dec 13, 2010 | Computers & Internet

2 Answers

How to protect the computer from computer virus


The best solution is to antivirus software despite that your computer is still vulnerable to any virus attach either but just surfing to internet or maybe you virus software is not up to date.

Nov 26, 2010 | Computers & Internet

1 Answer

20 types of computer virus


• As soon as you suspect that your computer has a virus, remove your computer from any networks it might be on, as well as from the Internet, so that you don't inadvertently spread the bug to others.
• If you have virus-scanning (anti-virus) software installed, run it.
• If you don't have anti-virus software, you'll need to obtain some. If you can't get it from a network administrator or download it from an uninfected computer, you can mail-order it from a retailer.
• Start your computer (still not connected to a network) and follow the instructions that came with the anti-virus software.
• Keep running the virus-scanning software until your computer comes up clean.
• Reconnect your computer to the Internet and check with the anti-virus software's publisher to make sure you have the latest updates. If not, download them now.
• After updating the anti-virus software, run it again until your computer comes up clean.

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1 Answer

Webroot updates never happen Webroot updates are turned on but nothing happens when I try and manually or auto update


Try to access an anti virus online scanner then try to access windows update if you are unable to access these sites you have Win32.Worm.Downadup.Gen. It prevents any access to any anti virus software and windows updates it also turns off any installed anti virus updates. Removal is actually really simple just go here
http://www.bdtools.net/download-removal-tool.php

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Try to check log files in the antivirus software or virus definition.

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Can't update or even find eTrust EZ Anti Virus on my computer


I was using SBC Global while in California. I moved to Oregon and am currently using Comcast. The problem was that my anti virus was part of my SBC Global package. I was able to contact SBC Global where they informed me that they use Symantac which uses Norton anti virus. I was able to contact and download Norton uninstall tool to uninstall the anti virus. I also uninstalled the SBC Global software (AT&T Yahoo) and that enabled me to install new anti virus software.

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Can't totally remove wincleaner antivirus 2005 ultra.


Go to download.com and search on Revo; then install Revo Uninstaller. It cleans out everything!

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1 Answer

Virus


Uninstall your current anti-virus software.
Access: http://www.microsoft.com/security-essentials
and download Microsoft's own anti-virus software.
It updates itself automatically, so that you never have to worry about "updating".

Aug 12, 2008 | Computers & Internet

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