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Can't update my Wincleaner anti-virus software

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Registration at http://www.wincleaner.com/index.php?option=com_comprofiler&task=registers&Itemid=44 is evidently required to search their knowledgebase or support. The support site is at http://www.wincleaner.com/index.php?option=com_supportcenter&Itemid=47&id_workgroup=1&task=workgroup_view.

Although you haven't given the exact issue that is occurring when you attempt to update, the company's support site should be the easiest, quickest way to a definitive answer. Unfortunately, I can not get it for you as I do not have this product to register. Also, you should be aware that they indicate support is only provided for versions 10 and 11. However, there are a number of complaints that popped up in regard to this software (reference, for example, http://www.screwedcentral.com/ubb/Forum35/HTML/000051.html).

For this reason, and due to the fact that even an attempt to review the Knowledge Base, FAQ's, or even the glossary on their web site indicated that there was nothing available, I would be uncertain as to whether there is any support or help available.

If you are unable to use the product or obtain help through their site, you may want to uninstall the software (assuming that it is not relatively new) and go with a different product. There are a number of choices that are free or low cost, with one of the most common free choices AVG (see http://free.grisoft.com/ww.download-avg-anti-virus-free-edition). If you still have issues, please post back, and if not, thanks for rating FixYa!

Posted on May 04, 2008

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My computer has a virus and every anti-virus site that i got to keeps getting blocked how can i update my personal security?


The best thing to do is to save the important files into the disk or FLASH DRIVE, then Reformat your computer to completely remove the virus, after installing the OS install the anti-virus then update it,
check out www.avast.com , the license is 1 year free, just register
hope this helps

Jan 13, 2010 | Acer Veriton M410-UD4000C Athlon 64 X2...

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Free and Easy Virus, Malware and Spyware Removal


If you have Spyware, Malware and a possible Virus on your Computer you can always use Process Explorer to disable what ever is preventing you from using your Anti Virus to scan and Remove the Threat from the system. <br /> Once that is Done and the Threat is disabled for the Time being you can always use Malwarebytes its a free anti Virus removal software that can help remove the Possible Malware, spyware or Virus in the system, or you can also use the Anti Virus that you have if it will detect the Threat. <br /> After installing Malwarebytes make sure that the updates are downloaded for updated Virus information and database for Malwarebytes to detect all possible Threats on the system. <br /> Have a nice day.

on Aug 11, 2011 | PC Desktops

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How to keep your computer virus free


Many people that I have helped with computer viruses had recently purchased new computers which have virus protection included in the software bundle. The problem with these virus protection programs is that the updates are only good for the first year. After that, you must pay a fee to continue to get virus updates.

Many consumers don't realize this and after the year is up, do not renew the membership with the anti-virus company, leaving their computer unprotected from incoming viruses.

So, if you purchased a computer over a year ago, be aware of this problem. You will need to pay the yearly fee to maintain your anti-virus updates or get another anti-virus software available on the market.

There are some anti virus programs that are free or low cost. I have found AVG to provide a good quality free anti-virus program for home users. You can access the download at http://free.avg.com/us-en/download-avg-anti-virus-free.

Also, remember to be aware of emails from senders that you are not familiar with. Also be very careful about opening attachments on any emails. Be sure you know who sent them to you. Even then, if your not sure, verify with the sender that they actually sent this attachment to you before opening it. Email attachments are one of the most common ways of spreading viruses.

So, be careful and happy surfing!

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How to rid my computer of viruses


Use any Anti-virus scanner.
To start with you can use any trialware version of prominent anti-virus companies, like
norton
mcafee
bit defender
avg

you can try download.com to find free and trial based anti-virus programs.

Updating your virus scanner definitions regularly would minimize chances of getting infected again if your virus scanner is good.

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Use anti virus. You can buy it from local market or internet. Or you can download it from internet for trial period.

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Virus disabled my sound and I can't download any anti virus softw


You Better Format your Drive if not possible then plug it on some other PC (Which got the AntiVirus, with Latest Updates ).
Scan it then, make it clean and go on.
But if your Machine is totally messed up then it will be very difficult for you make it absolutely error free, so the best is to begin again with the antivirus, and keep the Virus Updated.
Regards.

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I can not update my anti virus software. it shows as updated successfully but it does not repair virus, merely it detacts virus


Bro not all updated virus softwares can heal your PC Virus. Like in my PC, the best thing I did to eliminate it is to backup my files and reformat it then install a fresh copy of licensed softwares but not all time. You can also upload a virus to the internet and report it to Virus Fixer companies so that they can study it and fix it. TIme will come after a month or so you may have your computer back to normal. Mostly virus sites were underground. For most protection don't dare visit. :)

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have you checked that your pc security software such as 'anti virus', 'firewall' ,'anti spyware' is not blocking access to downloading or installing software?

also sometimes little nags like this is due to a virus/spyware infection, when did you last scan & update?

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Install the old anti virus 2005 and then the updates. or contact the anti virus company the would tell you what to do.

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