Question about Maytag MAH2400A Front Load Washer

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We have a Maytag MAH2400A Front Loading Washing Machine. First it said "suds" when it came to the rinse cycle, which has happened a few times before, so i switched to the "rinse and spin" option and it started making a funny tinny noise so i stopped it and switched to "drain," which it did, but afterward it flashed the message "dn" and i was unable to unlock the door and liberate my clothes. i put it back on "rinse and spin" after leaving it off for an hour in the hopes that the door would unlock on its own; it hasn't. I unplugged it and that allowed me to open the door, but the clothes had not spun dry. Any idea what might be wrong?? Thanks for your help! - Bridget

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Hi Bridget.

The problem happens when too much detergent or the wrond kind of detergent is used (see the manual to find out what kind of detergent is best for your washer).

The machine detects an excess of detergent and prompts SUDS, when you switch cycle to drain it will signal nd to show that there is a drain blockage, probably caused by detergent accumulating in drain pump hose.

Repair is done accessing the hose connected to the drain pump and removing blockage.

On most front locaser the pump hose is accessed through the door located at the base of the machine front side, under the door.
To access the pump disconnect power, remove the plastic trim, open access door rotate anticlockwise drain access and be ready to collect water that will flow abbundantly.
Details are also illustrated on manual.
Always remember to disconnect power before starting.

Posted on Aug 23, 2010

  • Ginko
    Ginko Aug 23, 2010

    Note: On the locked door.

    The door is locked because the machine detects that the tub is full of water. To unlock the door safely, access drain pump and empty water as explained in my previous comment, door should open after removing water and connecting power back.



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