Question about HP Deskjet 5940 Photo InkJet Printer

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A light is flashing on my printer and is not working?

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It must be Paper Jam or Cartridge Error. First of all, remove the cartridges, make sure that they are working (you can try them on another printer), verify that there's no paper jam. Clean the contact points on the cartridges and on the printer (the point where the cartridges come into contact with the printer) using cotton or soft cleaning materials, dipped in alcohol/acetone/spirit.

Also clean the inner parts of the printer, open the front door as well as the rear door (the door where you clear paper jam), blow out the dust using a blower or similar machines.

Turn on the printer without cartridges installed, again switch Off and turn on again and install the cartridges. If there's no problem with cartridges or no paper jam or no physical/mechanical damage, it'll work fine.

If you need further help and if the problem persists even with new cartridges, let me know.

Good luck.

Thanks for using FixYa.

Posted on Aug 23, 2010

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