Windows logo verificaition/Data Invalid error code
I'm trying to install an STX plus on Windows XP and when i try and connect the cam to it says there is a problem with the windows logo verification, when i tell it to continue anyway, it comes up with an error message with Data Invalid. I've tried downloading the drivers from the Logitech site but my nothing seems to work...
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Re: Windows logo verificaition/Data Invalid error code
You may see the error message shown above when installing Logitech products on Windows XP. This error message indicates that the drivers are not digitally signed by Microsoft. Logitech recommends that you continue anyway.
I see that you already tried that and you have downloaded the latest software as well (Hope you have QuickCam v11.5...if you don't, please click HERE to download it).
What you can do is try a clean boot/install. Procedure can be found HERE. Please follow all steps EXACTLY as outlined in my article.
Also make sure that you have the latest service packs and updates from Microsoft.
Hope that helps!
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Launch the Logitech toolbar from your desktop or from All Programs The settings menu is the 2 gear wheel logo on the toolbar. Start your cam first in the Quick Capture menu (2 film frames) Make sure your USB is 2.0 (enhanced) You may have to reinstall the latest software from here
when you were installing the software did a taskbar pop up appear and tell you that hardware was found, and then proceeded to install the cam and inform you that the Logitech STX is now installed and ready for use?
If not then the cam may need to be tried in another usb port as of yet it has not been recognised by windows.
Also if this is being used on a laptop, sometimes there is not enough power amps being sent be the usb port to recognise, again trying a different port may solve that.
If all else fails re install the software again, but make sure windows is allowing the cam to work, as sometimes there is an updater programme that works in conjunction with the cam to update drivers etc, this will probably be being dissalowed by either windows or your internet security programme and any part of the software that is being blocked may be stopping your cam also.
Have you updated DirectX?, I'm not sure if Vista has DX9.0 or 9.0c, but you could try and update DirectX before you install the cam software.
Also if the cam is usb, did you install the software "before" connecting the cam?, some people aren't aware that usb devices have to have the software installed first, before connecting the device.
There is still plenty of hardware issues with Vista, so go to the cam or Windows web site for related issues and see if there is a patch.
Make sure the cam is also set up correctly and use windows live if your'e still using MSN.
You can also try installing Windows XP drivers as they are sometimes accepted and work.