Question about Logitech QuickCam Communicate STX Personal Web Camera

1 Answer

Windows logo verificaition/Data Invalid error code

I'm trying to install an STX plus on Windows XP and when i try and connect the cam to it says there is a problem with the windows logo verification, when i tell it to continue anyway, it comes up with an error message with Data Invalid. I've tried downloading the drivers from the Logitech site but my nothing seems to work...

Posted by on

  • rachyroo May 05, 2008

    Hi, thanks for this, i tried the clean boot, which didn't work either, same thing happended. Since then i have exchanged the cam for a different brand, only for the same thing to happen so i guess it's my computer.



    I've been into the settings in the control panel on hardware which are set to allow things that don't pass the windows logo test, i've also tried to install the drivers through device manager, but that doesn't work either.



    The computer is recognising the hardware, but says there are no drivers installed...i'm running xp with all the patches and i'm all up to date, plenty of memory etc. on the notebook so just can't understand it! Any ideas? Cheers

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,712 Answers

You may see the error message shown above when installing Logitech products on Windows XP. This error message indicates that the drivers are not digitally signed by Microsoft. Logitech recommends that you continue anyway.

I see that you already tried that and you have downloaded the latest software as well (Hope you have QuickCam v11.5...if you don't, please click HERE to download it).

What you can do is try a clean boot/install. Procedure can be found HERE. Please follow all steps EXACTLY as outlined in my article.

Also make sure that you have the latest service packs and updates from Microsoft.

Hope that helps!

If your issue is not resolved, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further as best I can. I am here at your service.

P.S. -You can rate this solution with one of four votes, if you feel your issue is resolved (remember that at times a bit of to and fro dialogue may be necessary to resolve an issue).

  • "FixYa!" - The solution provides great advice on how to solve the problem.
  • "Helpful" - The solution provides useful leads that helps solve the problem.
  • "Thanks for Trying" - The solution does not solve the problem but the effort is appreciated.
  • "Inappropriate" - The solution has absolutely nothing to do with the problem.
Thank you for using FIXYA!

IrishDruid

Posted on May 05, 2008

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hello,





    This thread has gone 14 days or more without a response.
    Please close the thread with a “FixYa” or “Helpful” rating.





    Or post back with latest developments, what steps you took,
    etc. and I will assist you further as best I can.





    Thank you.


    IrishDruid




×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do i change the settings for a better picture on logitech quickcam communicate STX? im using windows XP I cant find any button for "settings" to the webcam.


Launch the Logitech toolbar from your desktop or from All Programs
The settings menu is the 2 gear wheel logo on the toolbar.
Start your cam first in the Quick Capture menu (2 film frames)
Make sure your USB is 2.0 (enhanced)
You may have to reinstall the latest software from here

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

Jul 02, 2010 | Logitech QuickCam Communicate STX Personal...

1 Answer

Whist downloading skype 4.1 ERROR 2738 comes up


you should have on your XP service packs 1&2 minimum now available service pack3

Nov 18, 2009 | Logitech QuickCam Communicate STX Webcam

2 Answers

I-smart webcam.


I want the driver of -i smart -web cam

Sep 07, 2009 | Webcams

1 Answer

I lost my logitech quick cam stx plus cd


Your drivers and owners manual are avaiable for down load at >logitech.com.RICHARDM69

Dec 14, 2008 | Webcams

2 Answers

Problem installing my FRONTECH e-CAM JIL 2216


desinstall all old driver of webcam and re install the driver before to plug the cam

May 29, 2008 | Webcams

3 Answers

Logitech quickcam chat v11.1 software install problem


Try this link and download version 11.5 onto your hard drive, by installing from hard drive the invalid drive should be bypassed.

Install the software before attaching web cam.

Mar 24, 2008 | Logitech QuickCam Chat Personal Web Camera

1 Answer

Problem installing


During the upgrade installation to QuickCam 11.5 the installer will hault and display error code 2738.

Solution
Windows XP user:
  1. Please visit the Microsoft website and download Window Scrip 5.6.
  2. After installing Windows Scrip 5.6, please reinstall QuickCam11.5.
Windows Vista Users:
  1. Click on Start Button
  2. Click on All Programs
  3. Click on Accessories
  4. Right click on the Command Prompt, select "run as administrator"
  5. At the prompt type "regsvr32 vbscript.dll"
  6. You will now get a message box saying "vbscript.dll" has been registered
  7. Reinstall QuickCam 11.5

This resolve the problem.
Sergio

Mar 11, 2008 | Logitech QuickCam Communicate STX Personal...

2 Answers

Logitech QuickCam STX vista compatibility?


when you were installing the software did a taskbar pop up appear and tell you that hardware was found, and then proceeded to install the cam and inform you that the Logitech STX is now installed and ready for use? If not then the cam may need to be tried in another usb port as of yet it has not been recognised by windows. Also if this is being used on a laptop, sometimes there is not enough power amps being sent be the usb port to recognise, again trying a different port may solve that. If all else fails re install the software again, but make sure windows is allowing the cam to work, as sometimes there is an updater programme that works in conjunction with the cam to update drivers etc, this will probably be being dissalowed by either windows or your internet security programme and any part of the software that is being blocked may be stopping your cam also.

Jun 11, 2007 | Logitech QuickCam Communicate STX Personal...

1 Answer

Logitech QuickCam STX vista compatibility?


Have you updated DirectX?, I'm not sure if Vista has DX9.0 or 9.0c, but you could try and update DirectX before you install the cam software. Also if the cam is usb, did you install the software "before" connecting the cam?, some people aren't aware that usb devices have to have the software installed first, before connecting the device.

Jun 11, 2007 | Logitech QuickCam Communicate STX Personal...

2 Answers

Problem when i installed in windows vista


There is still plenty of hardware issues with Vista, so go to the cam or Windows web site for related issues and see if there is a patch. Make sure the cam is also set up correctly and use windows live if your'e still using MSN. You can also try installing Windows XP drivers as they are sometimes accepted and work.

Feb 03, 2007 | Intel Pro PC Camera CS430 Webcam

Not finding what you are looking for?
Logitech QuickCam Communicate STX Personal Web Camera Logo

Related Topics:

207 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Webcams Experts

gaucherre

Level 2 Expert

180 Answers

WTF Chuck.....
WTF Chuck.....

Level 3 Expert

378 Answers

Pieter Vleeshouwers

Level 3 Expert

1410 Answers

Are you a Logitech Webcam Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...