Question about Logitech QuickCam Communicate STX Personal Web Camera

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Windows logo verificaition/Data Invalid error code

I'm trying to install an STX plus on Windows XP and when i try and connect the cam to it says there is a problem with the windows logo verification, when i tell it to continue anyway, it comes up with an error message with Data Invalid. I've tried downloading the drivers from the Logitech site but my nothing seems to work...

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  • rachyroo May 05, 2008

    Hi, thanks for this, i tried the clean boot, which didn't work either, same thing happended. Since then i have exchanged the cam for a different brand, only for the same thing to happen so i guess it's my computer.



    I've been into the settings in the control panel on hardware which are set to allow things that don't pass the windows logo test, i've also tried to install the drivers through device manager, but that doesn't work either.



    The computer is recognising the hardware, but says there are no drivers installed...i'm running xp with all the patches and i'm all up to date, plenty of memory etc. on the notebook so just can't understand it! Any ideas? Cheers

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You may see the error message shown above when installing Logitech products on Windows XP. This error message indicates that the drivers are not digitally signed by Microsoft. Logitech recommends that you continue anyway.

I see that you already tried that and you have downloaded the latest software as well (Hope you have QuickCam v11.5...if you don't, please click HERE to download it).

What you can do is try a clean boot/install. Procedure can be found HERE. Please follow all steps EXACTLY as outlined in my article.

Also make sure that you have the latest service packs and updates from Microsoft.

Hope that helps!

If your issue is not resolved, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further as best I can. I am here at your service.

P.S. -You can rate this solution with one of four votes, if you feel your issue is resolved (remember that at times a bit of to and fro dialogue may be necessary to resolve an issue).

  • "FixYa!" - The solution provides great advice on how to solve the problem.
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  • "Thanks for Trying" - The solution does not solve the problem but the effort is appreciated.
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Thank you for using FIXYA!

IrishDruid

Posted on May 05, 2008

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hello,





    This thread has gone 14 days or more without a response.
    Please close the thread with a “FixYa” or “Helpful” rating.





    Or post back with latest developments, what steps you took,
    etc. and I will assist you further as best I can.





    Thank you.


    IrishDruid




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