First do not plug the Printer USB cable
Start Installation and then when Setup asks to connect the USB cable Plugin to your system.
Make sure the Printer is connected and Powered ON during the initial setup.
i think this shall resolve ur problem
Follow these steps to remove any installed or partly installed software, and then reinstall the software for the product.
Step one: Uninstall the software
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Disconnect the USB cable from the computer.
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Click Start , and then click Control Panel .
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Click Add or Remove Programs .
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Remove all items that are related to HP software. To do this, use the following steps:
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Make sure that the option Change or Remove Programs is selected.
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Click the HP software to uninstall, and then click Remove .
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Restart the computer
In case you have McAfee anti Virus software install please make sure that it is not blocking the HP setup EXE files.
Which version of windows?
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