Question about Motorola Mobility Moto Q
Either through the menus or:
1. Turn the Moto Q off
2. Hold down the power button (hang up button) and the center key button (the button between the arrows) at the same time.
3. When the verizon logo appears on the device. Let go of both buttons.
4. A screen will come up saying to do a Master Reset. You will hit the left soft key to say yes to confirm.
Your Moto Q is now been hard reset ( Master Reset ) without having to go through the menu of the device.
There's currently no other way to reset your phone without using the buttons so.
If you are having problems with your Q already (since they were just released a few weeks ago), don't be afraid to exchange it for a new one.
The Motorola Q tech support line that I called was 1-800-657-7576.
Posted on Aug 23, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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