Question about Frigidaire FWTBB30DS Front Load Washer

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When the washer goes into spin it become severely agitated where you literally have to hold the machine before it moves across the room or chips the counter or pulls the plugs from the wall. The washer is balanced and appears to have no feet problems. We had it delivered on 4-19-2008 and we just hooked it up yesterday. Please send a tech to our home ASAP or give us a solution. Counter tops being installed on Tuesday. There is no way I can use this machine with how it runs. HELP

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Have the transit bolts been removed?

Posted on Jul 14, 2008


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Washer goes into spin cycle and will not spin out but it will agitate

Is it a front loader, top loader, what make ? Too many different types and makes to determine the fault. Have you checked to see if the cycle is on drip dry? If it is, the machine wont spin and leaves all the water in the clothes.

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Hi the problem will be the belt has become streched dont keep trying to use the machine as this will cause the motor to fail usually it is the back of the machine that will need to come off once this is off you will see how the belt comes off it is really easy to do and most people who can use spanners can do this with no problem.
I would say it is the back that comes off the best thing to do is take the belt off and take it to repair shop so they can order you the correct belt.
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Washer is a Samsung WWF337AAW-XAC. Just prior to the spin cycle we hear a rattling or grating noise and then it rattles throughout the spin cycle. It will sometimes rattle at the end of the rinse cycle but...

hi Rick.
Reasons a washer will make noise during spin mode:
1. Main tub bearing faulty
2. Main drive pulley
3. Motor coupling worn
4. Bad clutch
5. Worn out drive belt
6. Clogged or damaged drain pump
7. Transmission is worn out
8. Shock absorber (front loader washers)
9. Springs or dampening straps (top load washers)
10. Agitator directional cogs aka "agitator dogs" (top load washers
When the washer spins, it rides on a bearing that allows the tub to move freely with zero resistance. If this bearing is worn out, a loud noise will be heard when the washer spins. A good way to tell if your washer problem is the main tub bearing will be that the washer noise will get worse or louder as time goes on. This means the bearing is becoming more worn out and close to complete failure. The bearing in your washing machine is a circular metal object that has many small little metal balls inside. These small metal balls inside the bearing sit in a track and move when the washer is spinning. If the tub bearing begins to wear out, usually the small metal balls inside can fall out one by one causing the noise you hear. (If your washing machine is a front load washer, open the door and turn the drum by hand. If you hear a rubbing sound or the drum spins uneven, then the main tub bearing is most likely bad and needs replaced.)
Washing machine tub bearing

Washer has noise during spin cycle

The bearing may also be without lubrication. If the sound you hear is more of a squeaking noise than a grinding noise, it may mean the bearing needs to be lubricated with a mechanical grease. If the sound is more of a grinding noise, then this usually means the bearing is falling apart and will need to be replaced ASAP. If you suspect your washers main tub bearing is worn out, the repair process is one of the most difficult to perform yourself. A worn bearing can also damage the tub of the washer. This means the tub (inner or outer) may need to be replaced also.
A washer making a loud noise during spin cycle can also be caused by a faulty drive pulley. The pulley is what the belt (if applicable to your washer) rides on to spin your washers tub. The pulley can be made of plastic or metal. It could be simply worn out or just loose. To find out if the drive pulley is causing the noise, you will need to take the washer apart and inspect the pulley for signs of damage.
The motor coupling could also be the cause of the loud noise. The motor coupling in your washer connects the washers transmission to the motor. It is made of plastic and built to break if the washer gets overloaded. This is so the motor and the transmission do not become damaged. The motor coupling is an easier repair and can be done by most people.

Washer Washing Machine Motor Drive Coupling Coupler
The clutch in a washing machine connects the inner wash tub to the transmission. The clutch lets the washer get to the proper spin RPM in a gradual way. If the clutch is worn it can make noise when the washer is spinning. A bad clutch needs to be removed and replaced to stop the noise.
Washing Machine Clutch
The belt in your washer can become worn and cause noise while spinning. If worn out, replace the belt. Replacing the drive belt on a washing machine is an easy task and can be ordered online for less.
Washing machine belt
The drain pump in your washer that drains the water out could be clogged or damaged. While in spin mode, your washer may drain out the water by using the drain pump. If the loud noise only happens at certain intervals during the spin cycle, it may be the drain pump. Usually this can be fixed by simply removing the drain pump and removing any debris that may be clogging it up causing the noise.
Drain Pump for Washing Machine

The next part of your washer that can be causing a loud noise is the transmission. If the transmission is bad, usually the cost to fix this outweighs the cost of a new washer.
If you have a front loading washing machine, they all have shock absorbers. The shock absorbers are used to center the tub movement while in the spin cycle. These shock absorbers are connected from the washer frame to the outer tub. If the shock absorbers in your front loader become weak the washer will make a loud banging sound during the spinning cycle.
Shock Absorber for washing machine
Top load washers usually have springs or dampening straps holding the tub centered. If a spring or strap falls off or becomes weak, a loud noise will be heard in spin mode. Simply replace the strap, spring, or springs to remedy this issue.
Washing machine suspension springs
Agitator directional cogs are used to operate the upper part of dual action agitators (Top load washers). They engage the cogs on the inner area of the agitator as it turns in one direction. They release when the agitator reverses its direction. This lets the top part of the agitator to ratchet in only one direction. The bottom part will agitate in both directions. The cogs are made of plastic and wear out with regular use. They will start slipping and make a grinding noise. Another way to be sure that this part is bad is if you notice the top portion of the agitator does not move in a smooth motion. Removing the top half of the agitator to see if the cogs are worn out.

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1 Answer

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