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You can download the appropriate driver from http://www.sandisk.com/sandisk-support/driver-download-wizard
You need to use the Sansa Media Converter program to convert videos (and photos) to a format the Sansa can handle. If you don't have the SMC, you can download the Windows version from http://www.megaupload.com/?d=3IPZO6Q0
Use the supplied Sansa Media Converter program. If you don't have the SMC, you can download the Windows version from http://www.megaupload.com/?d=3IPZO6Q0
What version of windows are you using, did it install by itself without any troubles? It should show up in windows media player in sync or transfer to device.
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