Question about Apple AirPort Express Base Station with 802.11n and AirTunes

2 Answers

Hello, Bought a near new Airport Express for the Ex to extend her wireless network. Did a reset with the paperclip and tested it on my Apple extended network. All good. Got to her place, reset and performed a scan in Airport Utility. Located Airport Express. After setup MacBook Pro can't find the unit. Repeated several times with same result (definition of insanity!). Her Network comprises MacBookpro with Airport internal card and Thompson wireless modem supplied by ISP. The Airport Express is for streaming music. Tips greatly appreciated. Cheers.

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  • Peter Sullivan Aug 23, 2010

    Thanks for your input. It seems the issue is between the network and the Airport Express. The MacBookPro accesses the internet through the wireless router with out difficulty, and during initial setup the MackBookPro sees the Airport Express. It is in the process of joining the network that the laptop fails to find the Airport Express again during the rescan.
    I hope I understood you correctly. I am grateful for the help.
    Cheers.

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2 Answers

What you need to do is attach a network cable directly from your machine into the base station. Then launch the Airport manager utility and reset everything from there

Posted on Aug 23, 2010

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1. From the information given this is a VOIP enhance router with wireless capabilities. Provided by the Internet Service provider.
2. the manual shows that this router has no firmware updates and has a fix firmware. Therefore the ISP has to either walk you through setting up your Apple Express Air card on the MacBook or your MacBook is not compatible with the router. This can only be found out by contacting the ISP who provided you the DSL internet service.

Posted on Aug 23, 2010

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