Question about HP OfficeJet G85 All-In-One InkJet Printer

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The carriage is constantly jamming; every black catridge I put in starts leaking. How can I fix it?

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If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Follow the steps for fix HP Printer Carriage Jam

  • Turn off the printer and open it to see where the paper is stuck.
  • Manually move the carriage toward the opposite side.
  • Check the paper path and remove any piece of paper or any other object that is stuck in the path.
  • Reconnect the power cord and turn on the printer.

Posted on Sep 23, 2010

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Posted on Jan 02, 2017

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if you pulled the paper out of a jam and it was not done correclty
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I turned my printer on and it said open door. clear cariage jam then press enter what is that?


Hi and welcome to FixYa,

with the indulgence of mackenzie123...

A 'Carriage Jam" error indicates that the holder of the ink cartridges (called carriage) which includes the print head cannot move or complete its sideways movement. Three (3) possibilities:
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  • the guide rod / rail has lost / dried up its lubricant and therefore the carriage could not move easily. The guide rod/rail as the name implies is the provides the path of motion;
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Hope that this be of initial help/idea. Good luck and thank you for using FixYa..

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1 Answer

CARRIAGE JAM


In this case unplug the power supply from the Printer........... 1. Open the Printer Cover.......... 2. Remove both the Catridges from the Printer............ 3. Move the Catridge Carrier which holds the catridge from right to left and from left to right for about 10 times............ 4. Try to make a copy without the catridges........If this works and it gives a Blank Page out............ 5. Insert both the catridges turn the printer off and turn it on again........... 6. Now it should work fine........ Good Luck......

Feb 01, 2009 | HP Officejet 4355 All-In-One InkJet...

1 Answer

Carriage Jam


In this case unplug the power supply from the Printer........... 1. Open the Printer Cover.......... 2. Remove both the Catridges from the Printer............ 3. Move the Catridge Carrier which holds the catridge from right to left and from left to right for about 10 times............ 4. Try to make a copy without the catridges........If this works and it gives a Blank Page out............ 5. Insert both the catridges turn the printer off and turn it on again........... 6. Now it should work fine........ Good Luck......

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check to make sure there is nothing obstructing the carriage and the paper feed area, sometimes things can get in there mysteriously :) I have found all kinds of things, there could also be a small bit of paper jammed up in there keeping things from operating smoothly.

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I'm sorry to be the bearer of bad news, but that is the only way of fixing the printer. Yes you are right in stating that fixing it will cost as much as a new printer, but the question you have to ask yourself is this, do you want a new printer with more features or better ones? Or do you just want to shell out the same amount for the same printer to be fixed? Remember, you can always find a small business that's able to repair computers and they could do it cheap, like 50 bucks, but still that's your only option.

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