Question about Sony Cyber-shot DSC-W80 Digital Camera

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My camera can't capture photos.. when i turn it on its says that turn off then turn on again.. and the lens opens then close.. again and again..

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Hello

The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

Posted on Aug 23, 2010

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  • 59 Answers

SOURCE: Shutter won't open/close, and blank screen on "capture."

It prolly took a bump at some point or has crud inside...try cleaning it GENTLY with alcohol NOT WATER.

Posted on Aug 27, 2007

  • 188 Answers

SOURCE: when turn camera on lens opens and close

there is a friction in the movement of the lense assembly. It is not reaching to its proper position. This happens if you drop the camera, or the camera is exposed to sand. a repair technician can fix it.

Posted on Mar 21, 2009

  • 98 Answers

SOURCE: lens will not open to take photos screen says to turn camera off and on.

Hi,

You have an defective lens assy is it fallen on the floor o ris it shove
Otherwise there some contamination in the gearbox of the zoom assy It can only retosred by an repairshop. They clean the lens assy or change it.

Regards,

Rob NL

Posted on Apr 19, 2009

  • 1 Answer

SOURCE: MY CAMERA LENS OPEN CLOSE E READY ACSESS NO

so i charged my battery, and same thing happends. Bought a new battery, didnt chatge it fully, but had one charge bar on it and the same thing is going on??????? ANy suggestions

Posted on Jan 16, 2010

Kensolutions
  • 455 Answers

SOURCE: turn the power off and on again message

Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

Posted on Apr 01, 2011

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Turn the power off and on again message


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

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If camera was dropped it could have jammed the shutter open or obstructed it in some way from closing completely.
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You have an defective lens assy is it fallen on the floor o ris it shove
Otherwise there some contamination in the gearbox of the zoom assy It can only retosred by an repairshop. They clean the lens assy or change it.

Regards,

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