Question about MSI A6000029US Laptop

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Ive had my laptop since christmas 2009 and the webcam always worked on webcam companion and skype and all and like last month it justt stopped working is all gray on the companion and is black on skype what can i doo

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Try to re-install the drivers of your web-cam.

Posted on Aug 23, 2010

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Are you using the Sony Webcam companion? If not ou can download the application from Sony Vaio website. ( Sony Web Cam Companion ). If you are trying to use skype or any other video messaging software: Try to check if there are other video chat application running in the background of your computer. Open the system configuration utility (Windows key + R > msconfig ) then go to the Startup Tab. Uncheck all application that is related to video chat and leave the preferred video chat software active (checked). Restart the computer and viola! You can now use your webcam for video chat.

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1. Check if Imaging Devices is listed in device manager.
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Visit the esupport webpage provided below:
http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGNCR220E

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After that, start the Webcam companion software from all programs in start menu.

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I can't activate my laptop's webcam. the model is VGN-FW vaio


1. Verify if the webcam drivers and software is installed in the computer.
The WebCam Companion Software contains teh drivers for the camera.
2. If the WebCam Companion Software is available and there is an error message like, no camera detected or camera in use. Then, ensure to first singout from any third party messenger software such as Skype/Yahoo messenger and exit the messenger. Ensure the messenger is not running in the background and you have successfully quit and exit the software after logout.
After that, use the WebCam Companion Software to make the camera working.
3. If the issue persists, check if Imaging Devices is listed and has the Sony Visual Communications Camera driver installed under device manager in the computer.
4. Press the Windows logo key +R key together to access the RUN window and type the command "devmgmt.msc" without the quotes, press the enter key.
5. In device manager locate Imaging Devices. If not present, reinstall the WebCam Companion Software, Sony Firmware extension parser device driver, Intel Chipset Driver and Sony Shared Library.
Download and install the driver and software from the below links.
Ensure to uninstall any previos software of webcam companion before reinstall.

Webcam Companion:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFW140E&upd_id=3654&os_id=28
Chipset Driver:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFW140E&upd_id=3624&os_id=28
Shared Library:
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Firmware Extension Parser:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFW140E&upd_id=3540&os_id=28
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I have sony vaio vgn-nw150j. my webcam stopped working. it always shows black screen.but when some bright light falls on it sometimes it show some light.it works like it has gone in night mode. i updated...


I had the same problem with my VAIO E series motion eye webcam . I tried uninstalling and reinstalling the drivers from device manager, but didnt do any good.Sometimes the device didnt even show up. So finally I uninstalled the driver and installed the win xp driver from the sony vaio support page even though I had Win 7. Now under Imaging devices in Device manager it shows 'Sony Visual Communication camera' but it works perfectly fine.

Dont uninstall the webcam companion just yet.Might be hard to get it back.

Try doing this and see if it works with webcam companion. or else you can try other free webcam softwares like ManyCam.

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It is possible the mic isn't working.

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