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Samsung washer P801 sticks/stops while tumbling. Have cleaned debris filter. Please help, thanks.

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  • mcck Aug 04, 2008

    Samsung washer P801. Stops spinning and shows error of E6.. There is no E6 in the manual. Anybody know what's wrong? I have cleaned the filter, re-distributed the load, etc....

  • Anonymous Jan 22, 2009

    same problem.



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Hello Folks
When your front load washer starts to shake violently it is usually because the 2 shock absorbers are done.
Parts cost about $10 each. You need to take the top off the machine and the front. The bottom bolts are accessable from the front. The top bolts are harder to get at and a helper is very usefull.
Put a little blue lock tight on the bolt threads when reinstalling them.


Posted on Apr 04, 2009

  • bwright91 Apr 26, 2009

    If you are recieving E6 or other unknown codes, this means that the control board has failed. It needs to be replaced. Remove the top from the machine and then remove the screws that hold the panel in place. The wires are colour coded and the terninals are also coloured.

    The board costs around $110.

    Don't forget to unplug any appliance you are working on.



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I got the same problem....i think it because the washer spin too fast and the washer start to on the spin button until its show 4...(its the rpm 4=400 , 6=600 and 8=800)
after the washer gonna less vibrate and your cycle gonna work well...sorry for my english

Posted on Jan 30, 2009


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Related Questions:

1 Answer

Why does water leak after cleaning the filter?

If you have the manual handy, check the debris filter removal and reinstallation procedure. There may be some little thing that can spell the difference between leaks and no leaks.

Aug 11, 2015 | Samsung WF218ANW 4.0 cu. ft. High...

1 Answer

Why does it not drain?

It "should drain automatically. If yours does not, please make sure the washer is properly leveled both front to back and side to side, make sure the drain hose is not inserted too far into the drain pipe and that there are no bends or kinks in the drain hose that might cause a blockage. Samsung also recommends cleaning the debris filter on a regular basis (at least once per month). To avoid spillage when cleaning the debris filter, it's important to first empty the rubber drain tube located next to the debris filter into a container. For more information, please refer to the User Manual."


You can download the "User Manual" and "Troubleshooting Guide" from here:

I hope that helps you!

Jun 21, 2014 | Samsung WA5471AB 4.7 Cu. Ft. Top Load...

2 Answers

Where is the debris filter in a samsung washer WF328AAW/XAA

you take the plug out
take the back off
it should be between the tub and the pump ((take the hose of and clean it))

Feb 02, 2014 | Samsung WF328AAW Front Load Washer

1 Answer

Leaking Debris Filter after cleaning and replacing

Happy to find someone with the exact same issue I'm having, misery loves company!
1st: The leak was clearly coming from the debris filter...however it was stuck and would not turn (constant clicks).
Foolishly I tried and tried again, until realizing I would need to take apart the filter to reach it.
Once that was done, using pliers I turned the debris filter, and pulled it out, there was indeed an obstruction.
After re-assembling and testing - no dice, still leaking.
I DID however, notice the grease that you had mentioned - and now after fiddling with it so much, very little if
any was left.
I ordered a new filter thinking we had ruptured or damaged dice, still leaking.
Finally - I tried something a friend mentioned - plumbers tape.
With your filter off the washer and in-hand, wrap the tape around the thread of the filter head, I did this first
about 4 times around the head, and tested seeing the leaking had decreased by about 50%. Another 4 times ceased the
leaking altogether.
I can only assume that there was originally a wall of grease that stopped this from happening in the first place.
- Benji

Jan 29, 2012 | Samsung WF448AAP Front Load Washer

2 Answers

I wonder why there is still water left inside my front load after draining. It used to be totally drained. But now as you turn the drum by hand you can hear water inside of it. My samsung is Wd 6102

Hi the likely problem is a blocked drain filter or a bad pump. Their will either be a small door at the front right or a removable panel under the door. gain access to the pump and beside the pump there will be what looks like a gas cap on a car. unscrew it and clean the filter. If you don't see too much that would block the filter then your problem is the pump replace it. If you have any other questions please feel free to comment. Mike

Dec 06, 2009 | Samsung Washing Machines

1 Answer

Error codes

just fixed mine
i cleaned the filters inside the water lines. disconnect lines where they go into washer use needle nose pliers to pull out screens clean with water and put them back.
this wasn,t the problem with my washer .
mine i took the cover off and found the clear hose from the drum to the water senser had disconnected reattached it with difficulty as i have big hands works fine now

Nov 06, 2008 | Washing Machines

1 Answer

Kenmore 3.5 Quiet Tumble

E20 is an error code for drainage failure.

Check where the appliance drain hose connects to the house drains for a blockage.

If it's onto a spigot under the sink, take them off and check both for a blockage.

If these are ok then it's likely to be a blockage in the pump.

You'll need to drain the water out manually.

Put a shallow dish below the filter and slacken the filter.

Tighten it to stop the flow of water while you empty the dish.

Once empty, take the filter out, clean out the debris and ensure nothing is left jamming the pump.

Before refitting the filter, put the machine on drain or spin and listen at the filter housing to see if you can hear the pump running.

If you do, fit the filter and try the machine again.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Nov 03, 2008 | Kenmore 43142 Front Load Washer

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