Question about Xerox Phaser 6100/BD Laser Printer

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Front Panel (LCD screen) only shows black boxes

This used to happen intermittently and disappeared after a reset.
Now it happens whenever the printer is on.

The LCD panel seems to have space for two rows of characters.
The top row is full of black boxes (i.e. every possible pixel is black).
The bottom row is completely blank.

I have tried pressing the various buttons, and from the change in the On Line light, I think the menus are working. However, nothing I do produces any change in the display, and I am unable to get my machine on the LAN (it has been off for a while and I have replaced my router since then).

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From what I am reading, Try this.
Go to Xerox.com,
then click support and drivers.
Enter phaser 6100 in the search box.
Then once at the 6100 options, click drivers and downloads and then download the Firmware version 1.05 and reload your printer software.

Posted on May 05, 2008

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