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I have a motion tracking camera. It says its installed properly, and the ulead software it came with installed. At first, the icon was on the taskbar. I clicked. Nothing. Then the icon disappeared. I went to the startup, clicked, the light turned on, and it moved a little. Then it stopped and I cant do anything at all with it. Is it because I have windows seven? Mylaptop also has a built in cam, but I have to move the whole laptop to get it where I want. Thats why I bought this one. Is the preinstalled camera doing this?

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  • Gear Head Master
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You may have a conflict - try disabling the built in cam
> Start > Control Panel > Classic View > Device Manager
Expand the 'Imaging' Folder and right click on the built in laptop webcam text - select 'Disable'

Lots of problems here with Windows 7 and webcams
If it still gives problems trial it in Compatibility Mode

Right click on the webcam icon on your desktop or the webcam file from 'All Programs' - select 'Properties'
Select the 'Compatibility' tab
Select 'Compatibility Mode'
Use the dropbox to show the OS you have successfully used before
Click OK
Restart your computer

Everything mentioned is reversible so worth a try

Posted on Aug 23, 2010

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Posted on Jan 02, 2017

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This chart provides compatibility information for software that ships with Sony digital cameras and camcorders.
Note: Not all software applies to all models. If uncertain, please refer to your product manual to determine which software came with your model.


Software Compatible Additional Comments Movie Shaker™ software Ver 3.1 for MICROMV camcorders No N/A Nero® Express 6 No N/A Pixela ImageMixer™ for HDD Camcorder No Please update to Picture Motion Browser Ver. 2.0.11
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If my solution proves useful please accept it.

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