Question about Rheem Paloma PTG-74XP / RTG-74XP Liquid Propane Outdoor

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My Paloma model PTG-74XP-2 water heater is 2 years 1 month old. I am now getting a C-4 ? 76 error code on the remote and no hot water. Sometimes it works in the afternoon after I reset it but it never works in the morning.

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Posted on Jan 02, 2017

gary1121
  • 332 Answers

SOURCE: Paloma PTG 74PVN Tankless Water Heater

did you check the filters on the the water valves, i am not exactly sure about your codes that are shoeing but if you could read it and post them, i know on some of the units 76 means there is low water pressure and the filters are behind 2 caps one on each side above the shut off valve take off the caps and remove the screens, clean them and replace them ,, make sure you turn off the water on both side first or you will get wet

Posted on May 29, 2009

SOURCE: getting a 76 flashing on my Paloma PTG-74XP

Error code 76
http://waterheatertimer.org/pdf/Rheem-error-code-C7-76.pdf
http://waterheatertimer.org/pdf/Rheem-Tankless-Fault-codes.pdf

Open following link for Rheem/Paloma/Richmond/Ruud tankless troubleshoot resources including error codes, self help, manuals, parts links, tips, and contact information.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Read manual cover to cover, make sure tankless receives yearly maintenance as outline in manual.

Add a comment with your experience so others with same-similar problem can benefit.

Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Posted on Mar 30, 2011

  • 17 Answers

SOURCE: Paloma tankless water heater model no PTG-74XP-2 error code c8

In several cases i have had to change the pcb board.... code 76 is no communication between remote thermostat and pcb..... this is a problem the first generation rheems seem to be having.... contact rheem if under warranty you will need to get pcb and program chip sent to you. Really need a experienced tech to install board and program it for you...... hope this helps...

Posted on Aug 24, 2012

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1 Answer

I have a paloma tankles water heater model #ptg-42pvn i am getting an intermitent error code C4,12. what is the problem?


Copy following link for Rheem-Paloma tankless troubleshoot and error codes:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
http://waterheatertimer.org/How-to-install-gas-water-heater.html#install

If unit worked before: Maybe bad PC board. Maybe lack of required yearly maintenance.
Common error codes can be caused by not following maintenance protocol such as cleaning combustion parts, checking gas pressure, checking venting, and air intake, bleeding gas line etc.
Too bad Rheem-Paloma manuals do not show HOW to conduct this maintenance, leaving customer with many unknowns, and no way to oversee that maintenance performed by hired technician is complete, and matches recommended maintenance.
Sell unit on ebay, and install tank-type gas water heater.

Mar 20, 2013 | Rheem Paloma PTG-42PVN / RTG2-42PVN...

1 Answer

Paloma tankless water heater model no PTG-74XP-2 error code c8


In several cases i have had to change the pcb board.... code 76 is no communication between remote thermostat and pcb..... this is a problem the first generation rheems seem to be having.... contact rheem if under warranty you will need to get pcb and program chip sent to you. Really need a experienced tech to install board and program it for you...... hope this helps...

Jan 25, 2012 | Rheem Paloma Tankless Water Heaters...

2 Answers

Getting a 76 flashing on my Paloma PTG-74XP tankless water heater


Error code 76
http://waterheatertimer.org/pdf/Rheem-error-code-C7-76.pdf
http://waterheatertimer.org/pdf/Rheem-Tankless-Fault-codes.pdf

Open following link for Rheem/Paloma/Richmond/Ruud tankless troubleshoot resources including error codes, self help, manuals, parts links, tips, and contact information.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Read manual cover to cover, make sure tankless receives yearly maintenance as outline in manual.

Add a comment with your experience so others with same-similar problem can benefit.

Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Mar 30, 2011 | Rheem Paloma PTG-74XP / RTG-74XP Liquid...

1 Answer

My paloma is not heating the water. what could be the problem?


Check following link for Paloma error codes:
http://www.palomastore.com/paloma_error_codes.html
Check following link for recall list:
http://www.tankless-recall.com/tanklessSearch.aspx

As general rule, tankless repairs are done by someone trained and certified by manufacturer.
This is because tankless are complicated and problems range from water quality, water pressure, air quality, venting, burner maintenance, sensors for each of the parameters listed above, and can also be a combination of factors.

Feb 22, 2011 | Rheem Paloma PTG-74XP / RTG-74XP Liquid...

1 Answer

I have a poloma model PTG-74PVP hot water heater. This morning we went to use it and it will run a minute or two the flash alarm 35. We have had the unit for four years with no problems what so ever.


rtgl-74xp.jpg RTG-95XP Item Name: Outdoor Rheem Tankless Water Heater RTGL-74XP Item Price: $910-$1100 Gas Type: Propane Venting: No Item SKU: Rheem RTG-95XP replaces RTG-74XP Product Description: Rheem Tankless Water Heater RTG-95XP



Be aware of this --- http://www.cpsc.gov/cpscpub/prerel/prhtml07/07108.html


And this ---

Rheem RTG-95XP replaces RTG-74XP


This makes getting information hard to come by. Please use the link below for information.

http://www.rheemtanklessonline.com/contact.php


Feb 06, 2011 | Rheem Paloma PTG-74PVP / RTG-74PVP Liquid...

1 Answer

I have a Rheem Model RTG-74XP-2 tankless water heater. It is failing intermittently with error code C7 or C8 flashing on the remote. I can turn the power off and then back on, and it will work normally...


Sorry to read about your problem, I hope this helps you out.

you have a defective control board, and will need to replace the board

I tried to help you. Please help me and Rate/Vote on my response, thanks and good luck

Dec 24, 2010 | Rheem Paloma PTG-74XP / RTG-74XP Liquid...

2 Answers

PALOMA PTG-74PVN-1 Code C8 12 my water heater


C8 is the last stop in the point of burner ignition and a total of eight error codes. Error code 12 is a supplemental code that means your LP gas supply is too low...have your LP tank service and try again.

HTH,

Mike...

Dec 06, 2009 | Rheem Paloma Tankless Water Heaters...

5 Answers

I have a paloma tankless water heater about 3 years old model PTG-74PVN and it works for 2 minutes and shuts off with error code C4 and 13 flashing. (City water pressure is fine)Can anyone help? Thanks...


I had the same problem with my Paloma a year and a half after installation...contacted Rheem customer service (800-432-8373) and they recommened a local installer in my area. The technican diagnosed the problem as the "flow control valve"; he managed to get Rheem/Paloma to cover the part under warranty...I only had to shell out the money for the install.

Nov 03, 2009 | Rheem Paloma PTG-74PVN / RTG-74PVN...

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