I have two answers as the question is ambigous
The only way to get around that is either to get it from the person who set up the system to issue a new one.
Bypassing security on high end trading software is an act that could get an expert on FixYa banned from the system.
HOWEVER
if you are talking about a Thompson router then there are guidelines within which I can assist
There is a reset button on the rear of the unit.
BE WARNED you will need to tell it all the settings again as it will forget your ISP settings and wireless setting etc.
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