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My Nuvi 650 loads maps the map update screen comes up but touch screen is frozen and if I turn off or use the reset in the back nothing changes.The same screen always loads.

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  • srtangie Aug 22, 2010

    I can't press down on the right hand corner the screen is frozen and does not respond to touching the screen

  • srtangie Aug 22, 2010

    I can't reset the gps the way you suggested because the screen is frozen and will not accept me touching the screen. The only way I can do anything is to turn it off with the button on top of the unit or the reset button on the back.

  • srtangie Aug 28, 2010

    Neither of the solutions worked. When I tried to hold the right corner and turn the unit on it shows PREBOOT Mode Then loads maps and then I get Map Update Notice The touch screen is still frozon and will not respond to touching the screen anywhere.

  • srtangie Aug 29, 2010

    I have tried your latest two solutions and neither work. Tried the power up holding the lower right hand corner and also went to 8garmin web site and down loaded the webupdater. My Garmin had the latest version but I reloaded again. I never had any problems until about a yr ago I got a message from garmin that I needed to update my maps from garmin. Since updating I have had the touch screen not working problem and the unit freezing and not loading maps. How do I reset my Garmin maybe even to a older version? Need some solution!

    Thanks, Srtangie

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2 Answers

You will need to do a master reset and restart the unit to get the touch screen working again. To do this, start with the unit OFF and unplugged from power. Touch and hold the lower right corner of the screen with an index finger or the eraser end of a pencil. Continue touching and holding the lower right hand corner of the screen then power the unit ON. Release the power button when the device powers ON You will see a new message: Do you really want to erase all user data? Remove your finger from the touchscreen when this message displays. Touch Yes. The device will automatically reset. Please follow the on screen prompts on the nüvi and when completed place your device in an area with a clear view of the sky until it acquires satellites. It can take up to 30 mins to comelete the reset. Another thing you can do is click on this link below and run the "updater" This will update your systems firmware: http://www8.garmin.com/products/webupdater/howtoinstall.jsp

Posted on Aug 23, 2010

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Hello,

I suggest you reset your GPS, to reset your gps, follow this steps, turn off Garmin device. Press down on bottom right corner of the touchscreen, and then power on the GPS unit. You should be prompted whether do you really want to erase all user data, or asked if do you really want to start up in maintenance mode. Press “Yes” to reset (warning: all data will be erased and lost, so backup before proceeding) or enter maintenance mode.
Once the Garmin GPS unit is reset, remember to place the device outside where there is a clear unobstructed view of the sky for 15 – 30 minutes in order for it to requires fix to GPS satellites. with this, this should fix the problem.

Take care.

Posted on Aug 22, 2010

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The problem with the gps device is a minor one. First you ensure it is properly charged, then you reset it by holding down the power button for about 15 seconds, then it will restart and you will be able to touch the screen once again. If that does not work, then you need to calibrate the screen, take note that calibrating the screen does not just work the moment you try it, you need to try it repeatedly till you get it right. This is how to calibrate your nuvi:
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Hello,

I would suggest you reset the unit,if that doesn't solve the problem, then you will have to update your garmin nuvi, I think its out of date and needs to be updated. Follow the procedures below on how to update your garmin nuvi:

1. Plug one end of the USB cable into your GPS and the other end into your desktop or laptop computer. The GPS device will load the appropriate driver automatically, and a message on your GPS tells you that it is connected to your computer via USB.
2. Open your Internet browser of choice and type in the following web addres: "http://www8.garmin.com/support/collection.jsp?product=999-99999-27 "
3. Download the appropriate version of the software for your computer (Windows or Apple) and Install the WebUpdater by following the wizard (accept defaults).
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Take care.

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try putting 1 finger on lower screen hold and press power botton until its factory dafult reset it should fine. don't worry be happy now

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