Question about Sony Cyber-Shot DSC-P32 Digital Camera

1 Answer

I dropped my camera and the lens wont retract. It comes on for a minute and the screen has a e18 on it before it goes off.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 6,831 Answers

Hello

The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

Posted on Aug 23, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

I had the E18 error--lens wouldn't retract and


Focus problems are quite common after a lens error, it sounds like you still have an issue with that lens unit. If you need help, there's a great site taht just specializes in the powershot problems, nothing else at all. Try going to www.camerasandparts.com and you'll see the fix for this for your SD890 camera. I hope that helps, that site is amazing for the powershots and that's where a lot of people go for help with these. Good luck with it.

Feb 21, 2010 | Canon PowerShot SD890 IS Digital Camera

1 Answer

Canon Powershot a610 dropped, lens stuck half way, won't move, gives E18 whenever one puts it in the mode to take a picture, no view through lens. Is the camera toast?


Hello there,
The E18 error is related to the LENS not able to retract fully. If it is still under warranty, I would advise you bring it to the nearest service center. This is to avoid further damages. Otherwise, you can try a few things below.
There are a couple of things you can do.
1. Turn it on and then off. Spray canned air around the lens.
If trick 1 will not work out, try this.
2. Make sure the battery is fully charged. Turn on the camera and then give it a couple of firm whacks on the side. Make sure nothing is blocking the lens and wait for it to fully retract.
Let me know how it goes.

Nov 19, 2009 | Canon PowerShot A610 Digital Camera

1 Answer

When i power my canon powershot A70 the display on the screen will illuminate for 3 seconds then a error will come on the screen E18


Hello there,
The E18 error is related to the LENS not able to retract fully. If it is still under warranty, I would advise you bring it to the nearest service center. This is to avoid further damages. Otherwise, you can try a few things below.
There are a couple of things you can do.
1. Turn it on and then off. Spray canned air around the lens.
If trick 1 will not work out, try this.
2. Make sure the battery is fully charged. Turn on the camera and then give it a couple of firm whacks on the side. Make sure nothing is blocking the lens and wait for it to fully retract.
Let me know how it goes.

Nov 18, 2009 | Canon PowerShot A70 Digital Camera

1 Answer

E18 error on canon digital camera s200 powershot dropped it and now the lens is stuck halfway out/in The lens will not open, it was not dropped. I get e18 error.


Canon Powershot's error E18 has to do with the lens:
If it appears on a black LCD with E18 written on the corner, it is mostly due to the lens getting stuck while trying to extend. The camera will beep a few times and the LCD will display a little E18 in the lower-left corner. The lens gets stuck in the extended position, and refuses to move either to focus the lens or to retract when powered off.
I am giving below a link which will help you with E18 problem.

http://www.e18error.com/repair.html

Hope this helps, let me know if you have a proble.

You can Try the following also;
Remove the batteries from the camera, wait a few minutes. Put a fully charged batteries back in and turn the camera on. if it doesnot work then,

2: Remove the batteries again, as also remove the memory card. Then install the newly charged batteries, when you turn it on it should come back to life.
3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during start up. This extra power can be useful to overcome any grit or sand particles that may be jamming the lens.
4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Try the above and let me if its any help.
Please do rate and thanks for using FixYa and Best fo luck to get you camera out of E18!

Mar 07, 2009 | Canon PowerShot S200 / IXUS 178 Digital...

1 Answer

When I try to zoom, screen goes black and "E18" appears in bottom corner


I won't say this is a solution but to prevent the lens retraction E18 message which seems to be common with Canon zoom lenses, I put the extension tube on mine. Sometimes I put a polarizer lens on it but usually I just leave it on to protect the lens when it is on. I have dropped it (on the carpeting at home) and never had a problem. If you have a Canon with a zoom lens, get a lens hood for it ASAP!! My wife's A520 has one on hers too. No problems.
There are lots of other places on the web with suggested fixes. Keep looking and keep enjoying this camera. Merry Christmas all.

Oct 31, 2008 | Canon PowerShot S2 IS Digital Camera

1 Answer

Dropped my camera.


Hello there,
The E18 error is related to the LENS not able to retract fully. If it is still under warranty, I would advise you bring it to the nearest service center. This is to avoid further damages. Otherwise, you can try a few things below.
There are a couple of things you can do.
1. Turn it on and then off. Spray canned air around the lens.
If trick 1 will not work out, try this.
2. Make sure the battery is fully charged. Turn on the camera and then give it a couple of firm whacks on the side. Make sure nothing is blocking the lens and wait for it to fully retract.
Let me know how it goes.

Jul 22, 2008 | Canon PowerShot A85 Digital Camera

1 Answer

Cannon power shot a70


The E18 error is fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension.
Here's some things that you can do to try to correct it. Have already fixed several cameras with this problem by using these methods:
http://www.e18error.com/repair.html

Nov 24, 2007 | Canon PowerShot A70 Digital Camera

3 Answers

Lens won't retract


The E18 error is fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension.
Here's some things that you can do to try to correct it. Have already fixed two A400 cameras with this problem by using these methods:
http://www.e18error.com/repair.html

Oct 05, 2007 | Canon PowerShot A400 Digital Camera

1 Answer

Screen is showing E18


The E18 error message relates to a problem with the zooming mechanism (lens would not retract or extended) Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix you problem. In any case it could not make it worse Good luck!

Aug 10, 2007 | Canon PowerShot A520 Digital Camera

1 Answer

Camera was dropped, lens will not retract, when on/off button is pressed the initial screen and sound appear but then the camera makes a kind of warning sound and E18 appears in the lower left hand co


Perhaps the lens got bumped (if the camera was one when it was dropped) and is out of place. Mine did the same and I sent it in (it was within warranty) and Canon fixed it.

Mar 18, 2007 | Canon PowerShot SD100 / IXUS II Digital...

Not finding what you are looking for?
Sony Cyber-Shot DSC-P32 Digital Camera Logo

Related Topics:

51 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Cameras Experts

kakima

Level 3 Expert

102366 Answers

james laughton
james laughton

Level 3 Expert

2002 Answers

JonSnell Electronic
JonSnell Electronic

Level 3 Expert

20067 Answers

Are you a Sony Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...