Question about Microsoft Windows Xp Home Edition Sp2 English Mlp Na Only Additional License (n0901086) for PC

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SSCIVHOST.exe this message keeps popping up when i open my windows, the dialog box says cannot find the said exe file make sure that i typed etc.. i know that this file name is a malware i think i got it from the office. My current anti virus already deleted this infectious file but the message still pups up, it bugs me. do i have to reformat my pc? another is what are the reasons why my pc cannot defrag? my diskeeper cannot analyze or defrag my hardisk? tnx you have been helpful to me from the past hope you can help me with this problem

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Chelepoy:
What antivirus are you using? How about any other protection, like spyware, firewall, etc.? I answered one of your other posts, and it appears that you somehow got the attention of several destructive processes.

I have seen this type of problem occur with another PC. Even though the virus is gone, it planted a reference in your startup configuration to call that file on opening Windows. Therefore, Windows goes and tries to open it each time it starts.

The file needs to be removed from startu process - and NO you do not have to reformat. Go to the Start button and select Run. Type in msconfig and hit OK. This brings up a window titled System Configuration Utility. Click on the Startup tab at the far right. You will see a list of all programs that are automatically being called to open at Windows startup, and all that are active are checked. In that list you will find the file that is being mentioned in the dialog box. Click on the checkbox to clear the checkmark to disable. (It would probably be a good idea to check the others listed and make sure you recognize them, and they are all actually items you want to run at startup.) Then click OK, which will close the window. Restart and the message should not appear again.

You can also search for the file name just to make sure that it is really gone, and I would use some part of it with an *, e.g., SSCI*.* in the search, as many of these types of malware will alter their own names as they go in an attempt to avoid being eradicated by antivirus software. (It should be gone, since Windows is telling you it can't find it at startup - but there could be a related, slightly renamed version lying there unidentified yet.)

By the way, a google on that file name gave me only one result, which was a forum post unlike yours, and no virus definition files seem to include it. In regard to defrag, no, this should not have any relationship to a defrag process. What diskeeper program are you using, and have you tried the basic MS defrag process? If it won't work, often it is because the hard drive does not have enough free space. However, that is a separate issue which we can deal with more fully in another session - let's make sure your startup irritation is gone first!

Please let me know how this goes, and if you receive a dialog box from Windows re the startup process when it restarts, I will help you understand this. It will require downloading, installing, and running Windows Defender (one more way MS makes sure they get their products on our machines).

I am certain you are going to be corrected! Thanks for rating FixYa!

Posted on May 04, 2008

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Three users of Outlook 2007 shut down their computer and the next time they turn them on, they get the error message "A data file did not close properly" in Outlook and Outlook check's its...


Hello,

Are you using any trend micro anti virus? If so, try the following

1. Open your Outlook 2007
2. Click on Tools.
3. Click on Trust center.
4. The Trust center window will pop-up and click on Add-ins on the right part of the screen.
5. Under Manage: COM Add-ins
6. Click on Go.. (Middle bottom part of screen)
7. Uncheck all the Add-ins Exept for TMAS (TMAS is Trend Micro) then Click on OK.
7. Restart your computer.

Or if using a anti virus program and you see that in the "add in" options just substitute.

The following link has some problems and solutions for that event ID you gave.
Click here

Regards,
G33k

May 05, 2011 | Operating Systems

1 Answer

How to register .ocx files?


To register an ocx file simply follow the simple steps below.


1.Locate the file using windows explorer or My Computer. Alternatively search for the filename.

2.Hold down the shift key and right click on the file. Then click 'Open With...' from the menu.

3.An 'Open With' dialog box should appear. Click the button 'Other...'.

4.Navigate to your windows\system32 directory and select the file 'RegSvr32.exe'. Do a file search for it if you have trouble locating the exact folder. On Windows 2000 it is typically located in c:\WINNT\System32. Click Open to select the file. Then click OK on the 'Open With' dialog.

5.You should see a message indicating the file was successfully registered. If you see an error message, try restarting your computer and going through the above process again.

Thanks for visit us

Sep 07, 2010 | Microsoft Windows XP Professional

1 Answer

Software counterfiting


After installing your genuine copy of Microsoft Windows XP you are prompted with a “Your software is counterfeit” error message at startup. Even after visiting the www.microsoft.com/genuine/ site and validating, you still get the above message popping up after 2 or 3 boots. There is an easy solution to this and I would like you to follow the steps below to fix the issue.

1. C:\Windows\Downloaded Program Files
  • Within that folder, remove any files or folders associated with .WGA
2. Safe Mode
  • Reboot your computer and as soon as Windows logs off, start repeatively tapping the F8 Key on your keyboard.
  • As soon as you see the Windows Advanced Startup options select Safe Mode within Safe Mode get yourself into these folders…
  • C:\Windows\System32 (Rename wgatray.exe to wgatrayold.exe)
  • C:\Windows\System32\dllcache (Rename wgatray.exe to wgatrayold.exe)
    Note: Dllcache is a hidden folder, to view hidden folders do the following, go to Start, Control Panel, Folder Options,
    Select the view Tab and under the Hidden Files option, select Show hidden files and folders
3. Safe Mode Registry
  • Click on Start, Run and within the open dialog box type regedit and click OK.
  • Within the Registry Editor navigate your self to
    HKEY_Local_Machine\Software\Microsoft\WindowsNT\CurrentVersion\Winlogon\Notify\WGALOGON
  • Right Click and Export the WGALOGON Folder (this should be saved onto your machine for backup purposes)
  • After Exporting the folder, DELETE the WGALOGON folder
  • After deleting close all applications and Restart your machine back to Normal Mode
4. www.microsoft.com/genuine
  • Get into the site above and manually re-validate your copy of Windows.
  • After being prompt of a successful validation, Restart your Machine.
Hope this information is very helpful. Don't forget to rate me..:-) Thanks..

Nov 08, 2009 | Microsoft Windows XP Professional

3 Answers

Windows cannot find gphone.exe??


Gphone.exe is a file that an instant-message worm infects. This worm spreads through Google chat and Yahoo! Messenger. This “Gphone.exe” worm disables your antivirus security software, and downloads more crapware onto your PC.

To remove do this:
1. Block Gphone.exe sites: http://rnd009.googlepages.com/
2. Stop Gphone.exe processes: %Windir%\gphone.exe
%System%\gphone.exe
%System%\DEFAULT_NOT_SET.exe
C:\Documents and Settings\All Users\Desktop\gphone.exe
%Temp%\gphone.exe
%System%\gphone.exe
%DriveLetter%\New Folder.exe
%DriveLetter%\gphone.exe
[ROOT FOLDER]\New Folder.exe
[ROOT FOLDER]\gphone.exe Get rid of Gphone.exe files:

%DriveLetter%\autorun.inf
%Windir%\Tasks\At1.job
[ROOT FOLDER]\autorun.inf
C:\disk.txt
%System%\autorun.ini
%System%\setting.ini
%Temp%\log_[TIME AND DATE].txt


3. Delete Gphone.exe registry keys using regedit from start - run:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\WorkgroupCrawler\Shares\”shared” = “[ROOT FOLDER]\New Folder.exe”
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\”Yahoo Messengger” = “%System%\gphone.exe”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\”Shell” = “Explorer.exe gphone.exe”
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Schedule\”AtTaskMaxHours” = “0′
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Schedule\”NextAtJobId” = “2′
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System\”DisableTaskMgr” = “1′
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System\”DisableRegistryTools” = “1′
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\”NofolderOptions” = “1′
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\”Default_Page_URL” = “http://rnd009.googlepages.com/google.html”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\”Default_Search_URL” = “http://rnd009.googlepages.com/google.html”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\”Search Page” = “http://rnd009.googlepages.com/google.html”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\”Start Page” = “http://rnd009.googlepages.com/google.html”
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\”Start Page” = “http://rnd009.googlepages.com/google.html”
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Internet Explorer\Control Panel\”HomePage” = “1′
HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel\”HomePage” = “1′ Note: In any Gphone.exe files I mention above, “%UserProfile%” is a variable referring to your current user’s profile folder. If you’re using Windows NT/2000/XP, by default this is “C:\Documents and Settings\[CURRENT USER]” (e.g., “C:\Documents and Settings\JoeSmith”). If you have any questions about manual Gphone.exe removal, go ahead and leave a comment.


How to delete Gphone.exe files in Windows XP and Vista:
1.Click your Windows Start menu, and then click “Search.”
2.A speech bubble will pop up asking you, “What do you want to search for?” Click “All files and folders.”
3.Type a Gphone.exe file in the search box, and select “Local Hard Drives.”
4.Click “Search.” Once the file is found, delete it.
How to stop Gphone.exe processes:
1.Click the Start menu, select Run.
2.Type taskmgr.exe into the the Run command box, and click “OK.” You can also launch the Task Manager by pressing keys CTRL + Shift + ESC.
3.Click Processes tab, and find Gphone.exe processes.
4.Once you’ve found the Gphone.exe processes, right-click them and select “End Process” to kill Gphone.exe.
How to remove Gphone.exe registry keys:
Because your registry is such a key piece of your Windows system, you should always backup your registry before you edit it. Editing your registry can be intimidating if you’re not a computer expert, and when you change or a delete a critical registry key or value, there’s a chance you may need to reinstall your entire system. Make sure your backup your registry before editing it.
1.Select your Windows menu “Start,” and click “Run.” An “Open” field will appear. Type “regedit” and click “OK” to open up your Registry Editor.
2.Registry Editor will open as a window with two panes. The left side Registry Editor’s window lets you select various registry keys, and the right side displays the registry values of the registry key you select.
3.To find a registry key, such as any Gphone.exe registry keys, select “Edit,” then select “Find,” and in the search bar type any of Gphone.exe’s registry keys.
4.As soon as Gphone.exe registry key appears, you can delete the Gphone.exe registry key by right-clicking it and selecting “Modify,” then clicking “Delete.”
How to delete Gphone.exe DLL files:
1.First locate Gphone.exe DLL files you want to delete. Open your Windows Start menu, then click “Run.” Type “cmd” in Run, and click “OK.”
2.To change your current directory, type “cd” in the command box, press your “Space” key, and enter the full directory where the Gphone.exe DLL file is located. If you’re not sure if the Gphone.exe DLL file is located in a particular directory, enter “dir” in the command box to display a directory’s contents. To go one directory back, enter “cd ..” in the command box and press “Enter.”
3.When you’ve located the Gphone.exe DLL file you want to remove, type “regsvr32 /u SampleDLLName.dll” (e.g., “regsvr32 /u jl27script.dll”) and press your “Enter” key.
That’s it. If you want to restore any Gphone.exe DLL file you removed, type “regsvr32 DLLJustDeleted.dll” (e.g., “regsvr32 jl27script.dll”) into your command box, and press your “Enter” key.
Did Gphone.exe change your homepage?
1.Click Windows Start menu > Control Panel > Internet Options.
2.Under Home Page, select the General > Use Default.
3.Type in the URL you want as your home page (e.g., “http://www.homepage.com”).
4.Select Apply > OK.
5.You’ll want to open a fresh web page and make sure that your new default home page pops up.
Gphone.exe Removal Tip
Is your computer acting funny after deleting any Gphone.exe files? I recommend using a program like File Recover from PC Tools. File Recover saves deleted files that otherwise can’t be recovered by Windows operating sytem.
Want to save time finding Gphone.exe files? Download Spyware Doctor, let it find the Gphone.exe files for you, and then manually delete Gphone.exe files.

Aug 04, 2009 | Microsoft Windows XP Professional With...

2 Answers

Victim of software counterfeiting


Hi,

After installing your genuine copy of Microsoft Windows XP you are prompted with a “Your software is counterfeit” error message at startup. Even after visiting the www.microsoft.com/genuine/ site and validating, you still get the above message popping up after 2 or 3 boots. There is an easy solution to this and I would like you to follow the steps below to fix the issue.

1. C:\Windows\Downloaded Program Files
  • Within that folder, remove any files or folders associated with .WGA
2. Safe Mode
  • Reboot your computer and as soon as Windows logs off, start repeatively tapping the F8 Key on your keyboard.
  • As soon as you see the Windows Advanced Startup options select Safe Mode within Safe Mode get yourself into these folders…
  • C:\Windows\System32 (Rename wgatray.exe to wgatrayold.exe)
  • C:\Windows\System32\dllcache (Rename wgatray.exe to wgatrayold.exe)
    Note: Dllcache is a hidden folder, to view hidden folders do the following, go to Start, Control Panel, Folder Options,
    Select the view Tab and under the Hidden Files option, select Show hidden files and folders
3. Safe Mode Registry
  • Click on Start, Run and within the open dialog box type regedit and click OK.
  • Within the Registry Editor navigate your self to
    HKEY_Local_Machine\Software\Microsoft\WindowsNT\CurrentVersion\Winlogon\Notify\WGALOGON
  • Right Click and Export the WGALOGON Folder (this should be saved onto your machine for backup purposes)
  • After Exporting the folder, DELETE the WGALOGON folder
  • After deleting close all applications and Restart your machine back to Normal Mode
After being prompt of a successful validation, Restart your Machine.

Jun 01, 2009 | Microsoft Windows XP Professional for PC

2 Answers

When I open computer a message displayed cannot find regsvr.exe


Hi there.
You have a virus on the PC!!

What the regsvr.exe virus does?
• This worm creates folders and a registry entry to enable its automatic execution at every system startup.
• This worm also creates a scheduled task to enable its automatic execution at a specified date and/or time.
• It also creates Autorun.inf file for its auto execution.
Solution to fix the problem:
1. If the task manager and registry editor is disabled then we need to enable them first. Read this post.
2. Delete the Autorun.inf file created by the virus. First go to cmd (start menu, run or search, type “attrib X:Autorun.inf –s –r –h” without quotes where X is your drive name which is having the problem. Now the file is visible and ready to delete. After deleting the file, close the explorer and open it again
3. Now type msconfig in the Run dialog and click on startup tab.
4. Look for regsvr and uncheck any options, click OK.
5. Now traverse to control panel -> scheduled tasks, and delete the At1 task that might be listed there.
6. Type regedit in the Run dialog to open the registry editor.
7. Click on Edit -> Find and search for regsvr.exe
8. Just delete all the occurrences of regsvr.exe virus (do not confuse it with regsvr32.exe which is not a virus).
9. Navigate to entry HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionWinlogon and modify the entry Shell = “Explorer.exe regsvr.exe” to delete the regsvr.exe from it.
shell_regsvr.jpg10. Now to actually delete the virus from the system go to system32 folder and delete the regsvr.exe virus file from there (you will need to uncheck the option of “Hide Protected System Files and Folders” in Folder Options to view the virus file).
Reboot the system for changes to take place.
If this is too much for you to understand please post back for an alternative.

Good luck

May 27, 2009 | Microsoft Windows XP Professional

1 Answer

Cant access to hel menu when i m pressing the F1 key


Use the System Configuration utility (Msconfig.exe) to extract the original Helpctr.exe file to the Windows\PCHealth\HelpCtr\Binaries folder on your hard disk. To do this, follow these steps:
  1. Start your computer in Safe mode. To do this, restart your computer, press and hold down the CTRL key after your computer completes the Power On Self Test (POST), and then click Safe Mode on the Startup menu.
  2. Click Start, and then click Run.
  3. In the Open box, type msconfig, and then click OK.
  4. In the System Configuration Utility dialog box, click Extract File.
  5. In the Specify the system file you would like to restore box, type helpctr.exe, and then click Start.
  6. In the Restore from box, click Browse, and then browse to the C:\Windows\Options\Install folder, where C: is the drive on which Windows is installed, and then click OK.

    NOTE: Use C:\Windows\Options\Install if you installed a Windows Me retail product, or C:\Windows\Options\Cabs if your computer manufacturer installed Windows Me.

    Windows Me installs the cabinet files, by default, in the Windows\Options\Install folder. If these files are on your computer, you do not need your Windows Me CD-ROM because you can extract the Helpctr.exe from the appropriate folder on your hard disk.
  7. In the Save file in box, click Browse, and then browse to your C:\ drive (where C is the drive on which Windows is installed), and then click OK.
  8. Click OK to extract the file.
  9. Click Yes to the The destination folder C:\ does not exist. Do you want to create it? message.
  10. Click OK to the The file has been successfully extracted message, and then click OK to close the System Configuration Utility dialog box.
  11. Start Windows Explorer: Click Start, point to Programs, point to Accessories, and then click Windows Explorer. Locate the Helpctr.exe file that you extracted to your drive C.
  12. Move the Helpctr.exe file to the C:\WINDOWS\PCHealth\HelpCtr\Binaries folder by right-clicking the Helpctr.exe file and selecting Cut. Navigate to the Binaries folder, right-click the folder, and then click Paste on the shortcut menu.
  13. Click Start, and then click Run.
  14. In the Open box, type regedit, and then click OK.WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

  15. Locate the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Helpctr.exe In the right pane, verify that the key is set to the following value: C:\Windows\PCHealth\Helpctr\Binaries\Helpctr.exe If this registry entry does not exist, create a new entry. To do this, follow these steps:

    1. Locate the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths
    2. Right-click App Paths, point to New, and then click Key.
    3. Type Helpctr.exe.
    4. In the left pane, click Helpctr.exe.
    5. In the right pane, right-click (Default), and then click Modify.
    6. In the Value data box, type C:\Windows\PCHealth\Helpctr\Binaries\Helpctr.exe, and then click OK.
  16. On the Registry menu, click Exit to quit the Registry Editor.

May 16, 2009 | Microsoft Windows XP Home Edition

1 Answer

Windows Installer cannot be accessed. Message shows.I have tried everything but nothing happens.


Method 1: Use the Msconfig tool to confirm that the installer service is running loadTOCNode(2, 'resolution');
  1. Click Start, and then click Run.
  2. In the Open box, type msconfig, and then click OK.
  3. On the Services tab, click to select the check box that is next to Windows Installer
  4. Click OK, and then click Restart to restart the computer.
If that didn't do it,go to the next step.

Method 2: Re-register Windows Installer
  1. loadTOCNode(2, 'resolution'); Click Start, and in the Search box, type Msiexec.exe,
  2. click Search everywhere for All files and folders.
  3. The location of the file should be C:\Windows\System32
  4. Click Start, and then click Run.
  5. In the Open box, type regedit, and then click OK
  6. Locate and then click the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer
  7. In the right pane of the Registry Editor window, double-click ImagePath.
  8. In the Edit String dialog box that appears, make sure that the string in the Value data box contains the correct path for the Msiexec.exe file that you determined in step 3.

    If the Value data box does not contain the correct path, make changes to correct the path, and then click OK to close the Edit String dialog box
  9. On the File menu, click Exit to quit Registry Editor.
  10. Start your computer in Safe mode, and then register the Msiexec.exe file.To do this, follow these steps:
    1. Shut down your computer, and then restart your computer.
    2. Restart your computer and press the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, press the F8 key when you see the Boot menu.
    3. Use the ARROW keys to select Safe Mode, and then press ENTER.
    4. If the Boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the installation that you want to start, and then press ENTER.
    5. Log on to the computer.
    6. Click Start, click Run, type msiexec /regserver in the Open box, and then click OK.
  11. Shut down your computer, and then restart your computer normally.
Method 4: Reinstall Windows Installer

To reinstall the Windows Installer, follow these steps.

  1. Click Start, and then click Run.
  2. In the Open box, type cmd, and then click OK.
  3. At the command prompt, type the following lines. Press ENTER after you type each line. cd %windir%\system32
    ren msi.dll msi.old
    ren msiexec.exe msiexec.old
    ren msihnd.dll msihnd.old
  4. At the command prompt, type exit, and then press ENTER.
  5. Restart your computer.
  6. Update the Windows Installer files to the latest version
  7. After the installation of the Windows Installer is complete,restart your computer normally



    Check the Windows Installer service (Control Panel - Administrative Tools, Services) is running. It should be set to manual or automatic. Also check the dependency Remote Procedure Call (RPC) service is running.
If that don't do it,Try this Open a command prompt.(Start,all programs,accessories,Right click on command prompt and run as administrator) type sfc /scannow

Feb 22, 2009 | Microsoft Windows Vista Ultimate Edition

2 Answers

Unable to open .pps attachments from windows mail in windowsvista


If you have Windows XP:
Manual fix
  • Click Start, Run and type CONTROL FOLDERS
  • In the Folder Options applet that opens, select the File Types tab
  • Scroll down and locate the following entry:
PPS (Microsoft PowerPoint Slide Show)
ppsopen.png
  • Click Advanced
  • Click the New button
  • Type Open in the the Action: text box
  • In the Application used to perform action: field, type the following exactly:
For PowerPoint Viewer 2003:
"C:\Program Files\Microsoft Office\PowerPoint Viewer\pptview.exe" "%1"
For PowerPoint Viewer 2007:
"C:\Program Files\Microsoft Office\Office12\pptview.exe" "%1"
  • Uncheck the Use DDE box
  • Click OK, OK
  • Close the Folder Options dialog
-Tha Mp3 Doctor

Dec 31, 2008 | Microsoft Windows Vista Home Premium with...

1 Answer

The ntvdm cpu has encountered an illegal instruction


I took this from another web site:
Michael Chiew said:
What did you do before this happened? What were your last deeds on the machine before the pop-up appeared?

I think what you're referring to is NTVDM CPU, not NTDVM CPU. Am I correct?

What do you know about 16-bit and 32-bit applications? Well, 16-bit applications are those that must work within the DOS (Disk Operating System) environment, a real-mode arena. NTVDM stands for NT Virtual Dos Machine.

In Windows XP, as in Windows 2000, or Windows 98, there are 16-bit and 32-bit environments (real mode and protected mode respectively).

Windows XP can only operate in 32-bit mode. All 16-bit applications must work within its own theatre of operation, typically, the first MB of physical memory (ram). Conversely, 32-bit applications must function above the first MB memory line. If either of these applications happens to slip into "alien" territory, you get an error message like "something" has encounter an illegal instruction. In other words, the wayward application is trying to slip by the immigration checkpoint.

In your case, updatemgr.exe (I suspect updatemgr.exe is a 32-bit application) has in all likelihood wondered into the 16-bit arena. Hence, NTVDM CPU issues that warning. 

Why do you continue to get the message. It's because updatemgr.exe incessantly misbehaves itself on start-up, always trying to load itself into a particular memory address where it is not welcome. Why the persistence? Updatemgr.exe has gone bonkers. It is either corrupted or damaged.

On the other hand, one cannot discount the possibility that NTVDM (NTVDM.EXE) is corrupted or damaged. So your problem lies with either updatemgr.exe or NTVDM.EXE, or both.

There are 2 things you could do.

First, establish who owns updatemgr.exe, Microsoft or some third-party owner. Second, rename updatemgr.exe and see whether the message goes away.

To establish ownership (and the function of updatemgr.exe), do a search for the file. 

Click START, select FIND. In the FIND dialog box, type: updatemgr.exe. See the directory in which the file has lodged. In Windows Explorer, get to the file, right-click on it, select PROPERTIES. Who owns it? Is there an indication of its function.

Next, rename the file. Right-click it, select RENAME and rename it to, say, updatemgr.old. RESTART your computer. Do you still get the error message. Not likely.

To clean things up a bit, perhaps it is a good idea for you to replace the current NTVDM.EXE with a new copy. Find out where NTVDM.EXE is. Then, click START, select RUN. Type in the RUN dialog box SFC to run the System File Checker. Insert your OS CD, follow the prompts, extract a copy of NTVDM.EXE and send it to its place of residence. Of course, you should also replace a copy of updatemgr.exe.

That should eliminate your problem for good.


Dec 25, 2008 | Microsoft Windows XP Home Edition

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