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I have a HP PSC 2350 series printer scanner fax and can not get it to load on my new microsoft Vista lap top. How do I do this

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Go to http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=421997&lc=en&cc=us&dlc=en&lang=en&cc=us to have the utility check your system to see if the proper driver is installed.

It is difficult to understand your exact problem from the description that you "can not get it to load", but I would further suggest, if the above process does not solve it, go to http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=38475&lc=en&cc=us&dlc=en&product=421997&lang=en, which presents two specific resolutions. Both are related to installation of the software that came with the printer, and it appears that if this is done properly, the printer should function without issue.

Finally, any remaining issue can be directly resolved by working through online chat directly with HP, while you are at the machine you are trying to connect the printer to and working with one of their techs. This should provide you with resolution, and thank you for rating FixYa!

Posted on May 04, 2008

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My printer will not print any documents from my HP pavilion Lap top. I will receive and send faxes. It will make copies. We bought a new Lap top for my daughter and can ot get online with our NET GEAR...


Go to control panel- printers and check that your printer is selected as the default printer. If it isn`tn then right click on the icon and set it as the default printer. I am assuming that your laptop is recognizing the printer of course and your usb cable is inserted properly.

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We have a HP printer series 1310 and have recently purchased an ASUS notebook. We have attempted to install this printer to the laptop with difficulty as we continually rec've an error msg stating it is...


Hello

The printer should be compatible with both vista and XP
your printer is a serie 1310 but if you look closer you should find a more exakt nr like
» HP PSC 1311 All-in-One Printer
» HP PSC 1312 All-in-One Printer
» HP PSC 1315 All-in-One Printer
» HP PSC 1315v All-in-One Printer
» HP PSC 1315xi All-in-One Printer
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» HP PSC 1318 All-in-One Printer
or something like it. check for the serie nr or a mark somewere on the printer and you should find the right printer model.
you can download the drivers here when you find the right model.

good luck.
hope I helped.

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1 Answer

Trying to load hp psc 1317 series disc into my laptop (win vista) it wont load can you help please


Make sure that your using the 080.001.237.000 that is compatible with Windows Vista and for the printer diagnostic tool make sure its version 1.0

You can download the mentioned driver and software on this link;

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=dk&lang=en&product=374584

Hope this help you solve your printer installation problem.

Regards,

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You can use 1510 driver instead for your unit: vista drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&lang=en&product=428800&dlc=en

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1 Answer

Mr robert flood


try this sir hp website

rate me if this help

Jan 21, 2008 | Computers & Internet

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