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Email cannot connect to your server. please give me current servers mine are onetel

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You haven't given a description of your issue, but seem to have a some problem with email, and using onetel services. The following is from their site at http://support.onetel.co.uk/index.php?page=159. This should allow you to make sure your settings are appropriate.


Please find below the basic Onetel e-mail settings:

If your e-mail address ends in onetel.com:

  • Incoming mail server (POP3): mail.onetel.com Port: 110
  • Outgoing mail server (SMTP): mail.onetel.com Port: 25
  • Username: the first part of your e-mail address (everything before the @ sign)
  • Password: the password you chose when you registered the e-mail address with Onetel

If your e-mail address ends in onetel.net:

  • Incoming mail server (POP3): pop.onetel.net Port: 110
  • Outgoing mail server (SMTP): smtp.onetel.net Port: 25
  • Username: your full e-mail address
  • Password: the password you chose when you registered the e-mail address with Onetel
Additionally, http://support.onetel.co.uk/index.php?page=170 contains various information depending on the email software you utilize on your equipment, and indicates specific instruction for setting up accounts on each.

I trust one of these solutions will address your needs, but if not, or if you need further assistance, please post additional detail in reply. Thanks for rating FixYa!

Posted on May 04, 2008

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Not downloading new emails


You may have to setup your email program settings:

This is what part of mine looks like:

Verizon / Yahoo Mail Server Settings
Outgoing (SMTP)Settings
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Server Name: outgoing.yahoo.verizon.net
Port:587
User Name: **********
Secure Connection: TLS (if available)
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Incoming Server Settings
Server Type: POP Mail Server
Server Name: pop.spamcop.net
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You can find these settings on your desktop computer and check to see if they match the laptop's settings.

Mar 08, 2014 | Computers & Internet

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I cannot retrieve my mails or send emails, what is it


do you have an internet connection ? what email program ?

Doing a little detective work can save you a lot of extra hassle. If you're having trouble sending email from clients like Outlook, Eudora and other POP3/IMAP software, please check the following issues:


Correct Passwords


Verify that all password information is correct.

We get many requests that simply turn out to be a password error.

When cutting and pasting be sure to watch out for extra spaces.

Mail Server (SMTP) is Offline


Your server could be running and serving both POP3/IMAP but not providing SMTP service. On many systems, the program responsible for POP3/IMAP is not the same as the one for

open an email click tools accounts mail then on the right select properties you should see your email adress then click on servers you will see


POP3 should have mail. with your provider ie: mail.bigpond.com
and outgoing mail the same mail.bigpond.com




SMTP. As a result, you may be able to check mail but not send.

Try restarting your server or email service from your control panel.

ISP Blocks


An increasing number of ISP's are blocking port 25, the port used to send email.

Many of the major ISP's, including NetZero, MSN, Earthlink, AT&T, Comcast and Verizon, block port 25 in an attempt to control spam. If your ISP blocks port 25, then you will be unable to send email out of your server.


This is not a server problem but a direct block by your ISP. We can often work around these blocks by configuring your mail server to listen to additional ports.


You can test if port 25 is blocked by using a telnet client to connect to port 25.

If you connect successfully to port 25, you will see your mail server's banner.


This will list some information about your mail server.

If you cannot connect to port 25, then either your mail server is down or your ISP has block port 25.



ISP blocks are becoming an increasing problem.

Generally, once password issues have been ruled out, sending email is all or none. If the mail server is down, no one will be able to send email.


ISP blocks will only impact those clients behind that ISP's network.

Server Load Throttling

Many SMTP servers will begin to reject email if server loads are too high.

If you have root access, you may want to login and run "uptime".


This will tell you your current load averages.

Many systems stop responding to email requests if loads exceed 12 for a five-minute period.


If the load does not decline to below 4 within a few minutes, then you may have a service performance issue.

SMTP Authentication



Most email servers use one of two mechanisms to determine if a user is permitted to send email.



The first method, "POP before SMTP", requires that the user first check their email before they can send.


If a user cannot check their email, then they will not be able to send.

Try restarting your POP3/IMAP server and testing again.

The second and preferred method is called SMTP Authentication.


This method should be used if your system supports it.

Current Ensim, Plesk and cPanel servers all support SMTP AUTH.


To use this feature, the user must check configure their email client to use authentication for sending mail. In Microsoft Outlook, there is a check box called "This server requires authentication."

That box should be checked.


hope this helps

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Micromax a60 for Relaince gsm internet setting


Hello ,

Actually i am developing an application which needs to access INTERNET in mobile to do some task,i tried to access through email with incoming server and outgoing server configuration details to send an email, but it gives me an alert like " unable to open connection from server" . even i got success in emulator for incoming server but unable to do with outgoing server,
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Cannot connect Outlook 2007 to Yahoo server


I had in like situation some times and once I couldn't solve it and luckily for me could find out a good solution to my mind, which determined my troubles quite easily and moreover I hope that this utility will help in this condition too - pst password recovery.

Apr 21, 2010 | Microsoft Computers & Internet

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MY EMAIL ACCOUNT RECEIVES EMAIL, BUT I CANNOT SEND EMAILS. WHEN I ATTEMPT TO SEND, I GET THIS ERROR MESSAGE: ----The server does not support a SSL connection. Account: 'Microsoft Mail Server', Server:...


Hi,
It seems that there is some problem with your settings. Goto account settings-> select the email account -> advanced settings of Outgoing server tab. Removing the check mark present near something like "SSL connection". save it and try again. Also verify other ports and outgoing server address by checking with your email provider.
i hope this is helpful to you

Sep 08, 2009 | Computers & Internet

1 Answer

No email can not be sent or compuse or reply


After deleting and recreating an account in Mail, you might not be able to send emails even if you can receive them. When you try to send a message, this alert may appear:
"Cannot send message using the server smtp.xxxxx.com"
This happens if the Simple Mail Transport Protocol (SMTP) server, used for outgoing messages, was incorrectly entered with the first account even if it was correctly entered for the replacement account.
Products Affected Mail
Resolution You should first verify that the network connection you're using is the correct one for the ISP that you want mail to communicate with.
  1. Open Mail.
  2. From the Mail menu, choose Preferences
  3. Click Accounts.
  4. On the Outgoing Mail Server (SMTP) pop-up menu, choose Edit Server List.
  5. Delete all entries for the SMTP server that is mentioned in the error, and click Done.
  6. Configure the current SMTP server by clicking Server Setting.

    Note: If you need to use multiple SMTP servers for multiple Mail accounts, see this document.
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2 Answers

The issue is: Unable to Send/Receive emails from winThe host 'POP3' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'POP3', Protocol: POP3, Port:...


You are receiving this error because of one of two reasons:
1) Your email account is not set up properly. Click on Microsoft Outlook, click on Tools, then Accounts. You will see a window with columns stating Account-Type-Connection. If an account is set up then click on it then click on Properties. Click server tab and you will see the SMTP server block and the POP3 server block. Both of these fields will read as follows: pop.XXXXX.net and smtp.XXXXX.net. Your Internet Service Providers name will be in the XXXX. If these are not set up properly then you cannot connect to send email. If they are filled out correctly then you need to call your Internet Service Provider and inform them of your situation. Their server is not working properly.

Don't forget to 4 star this solution.

Jan 15, 2009 | Computers & Internet

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