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I can't get any pressure out of my hand held shower head. Is there a way to adjust that, or some cap i need to remove before installing? I have a moen 3867 orb.

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Posted on Jan 02, 2017

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SOURCE: Just installed a Moen shower fixture, & the

I just installed one this weekend. Make sure that the cartridge has the embossed "HC" at the top (for Hot on left, Cold on right) when you slide it back in. Also, before putting the handle on turn the cartridge shaft so that the completely flat part is toward the top and the side with the small notch at the end is toward the bottom.

Posted on Jul 27, 2009

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SOURCE: Just installed a Moen 3867 hand held shower. There

Usually whenever you do any repairs on plumbing, you dislodge calcium from the inner surfaces of teh plumbing. Check to see if ther is a mesh filter in the inlet side of the head. and remove and clean it. otherwise you could remove it and use a vacuum yo try and remove any deposit that may be in it. If that is unsuccessful,
you can always return it, but always remember to open the fawcett and run it before installing the head.
This is an essential part of any plumbing job. Good luck

. If your local store refuse to replace it Moen will gladly do so with no problem.

They are good like that.

Posted on Mar 04, 2010

  • 1044 Answers

SOURCE: shower - Rain head won't turn off so hand held can be used solo.

Probably the fitting is not working properly. Please change the fitting.

Posted on Apr 17, 2010

  • 760 Answers

SOURCE: I just installed a Moen

This is taken from the Moen manual. You can download it here:
http://www.moen.com/shared/pdf/instruction_sheets/ins162e.pdf
Balance Spool Maintenance
The precise and instantaneous pressure control illustrated has been
achieved through the balancing spool, which has been manufactured to
exacting tolerances.
During construction or valve installation, foreign material such as solder
flux, pipe cuttings sand, dirt or wood is unavoidably introduced into the
water system. Occasionally, however, rare, these foreign materials can
cause the balancing spool to become stuck temporarily between the
rough-in and trim-out operations. If this happens, it will be apparent at
the trim-out test, in that the valve will deliver only a small trickle of water
or it will deliver only hot or cold water. If this occurs, proceed as follows:
1. Make sure that both the hot and cold water service lines are ON. Also,
make sure that both screwdriver stop-check valves are open. The valve
WILL NOT OPERATE unless both supplies are ON.
2. If the valve still does not function properly, turn off both the hot and
cold supplies and remove the balancing spool, using a wide blade
screwdriver. The inner piston of the balancing spool should shake
back and forth freely. If this is not the case, jar the spool on either
end to remove the foreign material and free the spool. When the
spool is free, replace it; turn ON both water supplies and the valve
will function properly. If you are unable to free the inner piston,
replace the entire spool.

Posted on Oct 16, 2010

Testimonial: "Thank you, I now understand that both hot and cold water supplies must be on for the valve to work."

  • 82 Answers

SOURCE: Moen model 3867 has a

recheck all the washers and try a little teflon tape if necessary

Posted on Dec 09, 2010

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2 Answers

Little used shower system (rain head, hand held and body nozzles) now has very reduced pressure. was fine 6 months ago when last used.


Pull it apart and see if the flow restrictor is plugged in the water inlet to the shower head.

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The locking screw, if that's what it is, may have stripped threads.

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Hi, We have a old 5-port diverter valve (Grohe 29 605) in our shower in which the outlets are connected thus: Hand held shower port connected to hand held shower Fixed head shower port connected to body...


yep replace the unit the plumbing will be ok for a new unit, with a setup lie that whoever installed it hopefully was smart to put shut off valves behind the wall or you will have to turn off h20o supply and replace and solder caps on the rest easier to change out to new

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I just installed the valve new. I have a shoewe head and a hand held that feed from the unit. It was intended to 1) serve the shower heas alone, 2) serve the hand held unit alone, 3) put water to both...


Assuming that your two heads are fed from the typical curved wall mounted shower pipe, what you need is a diverter valve. Removed both heads till it's down to just that curved pipe. Get a diverter valve from a plumbing supply store. Tell the sales folks that you want to install a diverter valve so that in one position, the hand held receives water and in the other, it cuts the hand held and puts it to the reg. shower head instead. They should give you a "T" sort of fitting. The female threads of this screws into that curved shower pipe. Then you will find two male thread ends. These connect to both your shower heads. Finally there will be a push/pull knob that is operated to control which head gets the water.
Nimsgame

Feb 13, 2011 | Home

2 Answers

Moen Hand Shower repair


  1. snap the chrome adjuster offd2c6998a-2192-4f5b-9240-6bf56d4f6da0.jpg
  2. start unthreading centre of head. I used a paint scraper to leverage at first. The threads get loose soon to hand loosen.0588438c-31ce-4428-9378-28140fa37adb.jpg
  3. loosen the spray ring using a lever to get threads started. Hand loosen after that.It's got right hand thread so the outer ring will be turning counter clockwise.3e2cc1ab-35f5-4521-a05f-e1167596fb04.jpg
  4. Take flat rubber gasket out of centre of head and take screw out, then pry white nylon part out with tool. I used tweezer.a1f4f121-e0e1-450a-a9b8-8777342a3262.jpg
  5. Clean scraped parts in hot CLR solution or any vinegar will work as well. Reassemble with lubricant so it works like new. Most likely need for disassembly is clogging or a broken "o"-ring.6fff7106-1b7b-4330-a3c6-089ea42233cf.jpg

Apr 13, 2010 | Moen 3867 Four Function Hand Shower With...

1 Answer

Just installed a Moen 3867 hand held shower. There is no water coming out of the head. Water flows just fine from the hose without the head attached. Is there a restrictor plate or something I can...


Usually whenever you do any repairs on plumbing, you dislodge calcium from the inner surfaces of teh plumbing. Check to see if ther is a mesh filter in the inlet side of the head. and remove and clean it. otherwise you could remove it and use a vacuum yo try and remove any deposit that may be in it. If that is unsuccessful,
you can always return it, but always remember to open the fawcett and run it before installing the head.
This is an essential part of any plumbing job. Good luck

. If your local store refuse to replace it Moen will gladly do so with no problem.

They are good like that.

Mar 04, 2010 | Moen 3867 Four Function Hand Shower With...

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Low water pressure in grohe hand held. Is there a


1 Check if the holes in the hand held shower are not clogged with scum which generally happens over prolonged use. Clean them with a pin. 2 If this does not help, then check the the pipe connecting the shower to the water outlet. It should be clean and not clogged with foreign material which restricts the flow of water. 3 It still it does not help then you may have to fix a booster pump or raise the level of the water reservoir.

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2 Answers

No hot water


you have to take the handle off
there should be an insert that you can adjust by pulling out and turning

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1 Answer

No hot water


Sounds like the temperature limit stop in the control needs adjusted

May 24, 2009 | Home

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