Question about Stiebel Eltron Tempra 24 Electric Hot Water Heater

1 Answer

I am a homeowner and owned the Tempra 24 for two years. I now have to hit the reset button whenever I need hot water. Please help!

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  • spidawebb Aug 22, 2010

    Thanks heatman 101,

    But, will I need to order the replacement t-stat from Tempra and is it a user friendly install? Just say it. I need to call a local service rep, right?

  • spidawebb Aug 23, 2010

    Thanks heatman101. The diagram will be very helpful.

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  • Stiebel Eltron Master
  • 43,501 Answers

Hi,
The reset button is kicking out because the themostat is not....The reset is a safety switch so to speak. It is there to turn off the element incase the thermostat does not. I nrare situations the reset can go bad and kick at too low of a temperature, but usually not.To check out what is actually happening you will need to replace the t-sta and see what happens or sit there with an electric meter and monitor what happens in what order, very time consuming...
My recommendation would be to just change the t-stat and rest bot at once and you will be good again.

heatman101

Posted on Aug 22, 2010

  • D. Floyd Kolb
    D. Floyd Kolb Aug 22, 2010

    I don't know how handy you are but yes you will have to order an OEM part from Tempra, but it does not look that dificult to install...I would talk to the tech. guys first and explain you issue and make sure that the part number 3 on this diagram is the part they would recommend replacing...that is what I would be replacing if I was servicing your unit...it could be part number 1 though...they would know which one commonly fails...



    http://www.stiebel-eltron-usa.com/pdf/pa...

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