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Cant unlock control button on control panel to use oven

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  • Microwave Ovens Master
  • 9,047 Answers

The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for about 5 minutes.

If it still doesn't work, you probably have a failed membrane keypad.

On some models, it's available as a separate part and you can get it here.

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you would like to have us do this repair for you, we do that for $39.95 plus part costs nationwide.

On some models, the membrane keypad is not available as a separate part, so you would have to order the control panel frame assembly which comes with a new keypad.

You can get that here.

In this case, you simply move your circuit board into the new frame.
That is a simple do-it-yourself job.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Next, disconnect the strip as shown in the photo below, then remove the screws that hold your circuit board in the old frame.

cant unlock control button on - a2bda1c.jpg

Then carefully (since the display is made of glass) move your circuit board to the new frame, and reassembly is the reverse of disassembly.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Aug 23, 2010

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1 Answer

Sharp R395 Microwave.. cant set clock.


Sounds likein the moving you loostened wires in the front panel or flexed the circuit board inside. You will need to open the control panel and inspect it. It could also be just some dirt or dust getting on the controls....blow it out with clean dry compressed air!

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Sounds like a replacement control panel will be required. They do fail and usually are not a serviceable part.
Call an engineer for fitting.

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If this is a GE Spacemaker model, you can lock or unlock the controls of the oven by pressing and holding the CLEAR/OFF button for 3 to 5 seconds. If this is not a GE Spacemaker, please post back with your correct MODEL NUMBER. I hope this information helps you.

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If this is a GE Advantium series microwave, the control panel can be locked to prevent children from manipulating the controls. To lock or unlock, press and hold the CLEAR/OFF button for 5 seconds. These instructions are included on page 36 of the owner's manual listed here:


http://www.managemylife.com/mmh/owner_manuals/14895/GE-Built-In-Microwave-Oven-L0902200?brand_name_search=+GE+Advantium+120


If you have questions, please post back and let me know. Please include your MODEL NUMBER if diffrent form the model you posted this question under. I hope this helps you.

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The Display on my microwave says "LOCKED"


The control lock shuts down the control panel pads to avoid unintended use of the microwave oven. To unlock/lock control, the microwave must be in standby mode, touch and hold stop/clear for 3 seconds until one long tone sounds and the display clears to show an outline if the display area. Repeat to unlock control, and return display to the time of day, if any pad is touched while the control is locked, there will be no response from the microwave oven. hope this helps.

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Can't use the microwave


To lock or unlock the keypad, press and hold the CLEAR pad for 5 seconds. If this recurs, you may have a power line problem or trouble with your controller. If you suspect trouble and it's under warranty, don't hesitate to contatc GE via ge.com. If you don't have your mower's manual, you can download one at: http://www.geappliances.com/service_and_support/literature/

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