Question about JBL MR-17 Sirius-Ready AM/FM/CD Receiver Controller

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Jbl marine mr-17 all funtions are frozen

My mr-17 turns on but none of the buttons will respond except the volume

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  • petstuart May 05, 2008

    Thanks for the quick response ,



    yes I tried the reset , this is a new boat and the connections are good . It did work for a day or so then slowly it stopped functioning and now all I can do is play a cd without being able to use any of the function keys like scan etc. :-(

  • wesselp Jul 27, 2008

    I have the exact same problem. Only the CD works and all buttons and functions are frozen. My boat is 2 years old and we have checked all connections, reset, checked all connections and paid for someone to come and check fuses, battery and again, all the connections.

  • rpaslay May 07, 2009

    I have the same problem. The radio will come on and is stuck on an FM station, none of the faceplate buttons will work. I unplugged the wires to the remote and the faceplate works fine now. Sooooo, if i replug the remote, the faceplate won't work. What's the problem? I would like the remote to be hooked up and work.

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5 Answers

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  • Master
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Hi,

Initially, have you tried a full hard reset? The reset button is at the panel at the back of the faceplate, bottom left side. Of course doing so will also erase all presets and user settings & configurations.

Additionally, pls verify that the multiple contacts pins are clean, free of corrosion and makes a positive contact with its mate at the rear of the faceplate. If the unit is used in a salty environment, it may be necessary to manually scrape of whatever blue green build up develops between the connector pins and the plastic insulator. You can try using an old toothbrush and WD40.

Further to check are:
1. the red, yellow and black wire are tightly connected where they are supposed to be connected. If the unit is used onboard, it might be to your advantage to likewise check the grounding system;
2. one of the rear connector is for a remote, pls likewise check that none of the pins are shorting and no presence of any corrosion.

If problem persists, it may be necessary to seek the services of a qualified professional as this involves opening the unit up and tracing the circuitry of the logic/controller circuit.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on May 04, 2008

  • Louie  Role
    Louie Role May 06, 2008

    If I may ask a few questions:
    1. does the boat operates on 12VDC or something else (24 or 36 with a DC to DC converter)?
    2. any other electronics physically near or electrically tied (using the same bus) to the JBL such as fishfinder, VHF, weatherfax, GPS?
    3. is the problem present even with all other electronics powered off, engine off, generator off?

    Incidentally, since the JBL is on a new boat, it would presumably be new also and therefore would be carrying some sort of warranty. Perhaps your best bet would be to demand a replacement.

    Would appreciate any other update(s).

    Cheers.

×

If you unplug the BLACK wire LABELED remote control, this controls the rear radio controls on the boat, then make sure your power is off and re-plug it,this should fix your problem. I experienced the same but the head unit only stayed on FM not CD. I have a question for anyone reading this, has anyone hooked up an amp to this head unit?

Posted on Aug 23, 2008

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Hi Folks,

I have the same problem with my JBL MR-17, it is stuck on an FM station. Can you give me any instructions or advice as to how to dicsonnect the remote plug on the back of head unit? It is really stuck together and I cannot get it apart. Any help is appreciated.
Thanks, RB

Posted on Jun 22, 2010

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YES THANKS I HAD TO THINK ABOUT WHERE YOU WERE SAYING THE RESET BUTTON WAS FOUND IT AND IT WORKED LIKE A CHARM...... MY RADIO IS ON MY HOT TUB AND I HAD THEM OUT TO FIX IT AND SHOULD HAVE COME HERE FIRST THEY TOLD ME THE RADIO WAS SHOT AND IT WOULD BE $300 TO REPLACE.... I SAID NO FORGET THAT I'LL DO WITHOUT... AND TONIGHT I THOUGHT ID GIVE IT A SHOT WHAT DO I HAVE TO LOSS NOTHING.... WHO EVER SAID A WOMAN CAN FIX THINGS WITH THE RIGHT TOOLS OR RESOURSES =) THANKS A MILLION!!!!!

Posted on Jul 09, 2009

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I have a MR-17 with three remotes and had the same problem. I found one of the remotes was plug-in in the wrong direction. Yes you can do that. I pulled it, realigned it to the direction it should go in and all worked.

Posted on May 06, 2009

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