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Re: Sansa MP4 player is not recognized by my computer and...
Hi, Mostly this kind of problem occurs in sansa due to incompatible settings. Try the MSC mode in the setup instead of the normal mode. Then the player will appear as a unique drive. Copy the music files to appropriate folders and eject the drive. The database will then refresh again...Also reset the settings to factory default atleast once.
Have a nice day...I hope that this solves ur problem :)
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No one here seems to understand the question...unless it's just me.
Not being recognized by computer means you should not be able to disconnect the device safely. Am I right?
I cannot seem to disconnect the device safely, which means that the refresh database option will not display and do so!
Hi hope this helps. Turn off your e260. Slide the hold switch for it to show red/orange color. Then press the record button and the menu button until you see on the screen of the player "Welcome to Recovery Mode". Now go to the sandisk website and download the firmware update if you have not tried to update the firmware of the player. Run and install it on your computer, when it ask you to connect a device hook your player to the computer and then it will try to look for updates for the player. When it does update the firmware of the player. And also if you can get to the menus of the player you may want to format the player maybe it is your songs causing the problem. Switch the player to MSC then open My Computer and format your player on that window.