Model JGS 9900BDS gas range with downdraft control panel has stopped working. No response to any of the 'buttons' but the Clock works Have tried resetting circuit breaker several times with no change Have tried key combination in manual to unlock control, etc. but did nothing Any ideas? Thanks Andy Perkins

That is not normal. Unfortunately, the ribbon cannot be replaced. It is part of the control panel assembly. The entire control panel will need to be replaced if the ribbon breaks. With that said; Try to clean off that grime and reconnect the contact ribbon and test the unit. If it continues to malfunction, replace the EOC. That is not normal. Unfortunately, the ribbon cannot be replaced. It is part of the control panel assembly. The entire control panel will need to be replaced if the ribbon breaks. With that said; Try to clean off that grime and reconnect the contact ribbon and test the unit. If it continues to malfunction, replace the EOC.

Clean the contacts on the ribbon connector thoroughly and reconnect it. Try to run a baking cycle and observe the actions of the unit. Try to use a button, as well. Let me know how it reacts after you clean the ribbon and contacts. Clean the contacts on the ribbon connector thoroughly and reconnect it. Try to run a baking cycle and observe the actions of the unit. Try to use a button, as well. Let me know how it reacts after you clean the ribbon and contacts.

Thanks again.

I've cleaned the gunk but nothing. I can't get any response at all from the keypad, though the clock is working as is the power loss alert from flipping the circuit breaker.

Looks like a call to the repairman. Ouch!

Thanks for your help.

Andy Thanks again. I've cleaned the gunk but nothing. I can't get any response at all from the keypad, though the clock is working as is the power loss alert from flipping the circuit breaker. Looks like a call to the repairman. Ouch! Thanks for your help. Andy

Ok, if you are getting that power loss alert form the board, it will not be a board issue. This will be a defective control assembly. That part is very easy to replace. The control panel is one whole front piece. That will be the culprit here and not the main board. If it can sense the power loss, that will exclude it form being the main problem. Ok, if you are getting that power loss alert form the board, it will not be a board issue. This will be a defective control assembly. That part is very easy to replace. The control panel is one whole front piece. That will be the culprit here and not the main board. If it can sense the power loss, that will exclude it form being the main problem.

Replacment control panel part number will be W10206071 Replacment control panel part number will be W10206071

Any chance you have a part number on the control assembly? Is it something I could do? I'm pretty good at taking things apart!

Thanks for all your guidance.

Andy Any chance you have a part number on the control assembly? Is it something I could do? I'm pretty good at taking things apart! Thanks for all your guidance. Andy

Sure, I actually just posted that number above. I will post it here once more below. You can also click on the number to purchase the control panel if you wish. Simply follow the directions in that service manual i posted for you to replace the damaged control panel. You can most defiantly do this yourself and save a bundle.

Part number for your new replacement control panel will be W10206071. Sure, I actually just posted that number above. I will post it here once more below. You can also click on the number to purchase the control panel if you wish. Simply follow the directions in that service manual i posted for you to replace the damaged control panel. You can most defiantly do this yourself and save a bundle.

Part number for your new replacement control panel will be W10206071.