Question about Krups Orchestro Dialog FNF2 Espresso Machine

3 Answers

Message on Display

The problem I am having is a alternating message "Container Under Steam Nozzle" and "Press hot Water Button." The manual indicates that I should reposition the drip tray and coffee collector and restart the machine. This does not seem to work. Is there a method to reset the machine?

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  • Anonymous Jun 17, 2008

    I have the same problem. Anyone know a solution?

  • ewerlin May 06, 2009

    My problem is the same - just purchased the machine, haven't even had a coffee out of it - and it comes up with message "Container Under Stem Nozzle - Press Hot Water Button". Any suggestions????

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3 Answers

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Maybe your electric hot water valve that let the water out of the stream wand is blocked. Remove the top and right hand sides covers and you would notice a sliver color metal valve mounted on a white plastic frame. Remove it out of the unit and clean the clear tubing fittings. At least on my unit, the nozzle inside the fittings is blocked with green deposit.

Posted on Mar 17, 2010

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The same messages occurred for me when I was having trouble getting hot water out of the machine. Turns out that the water wasn't getting out of the water tank. This was because the float in the back of the water tank (it's a little magnetic one...look carefully for it) was jammed in one position. This made the machine think it was out of water even though it wasn't. When I unjammed the float, the water flowed, and the messages went away and I was able to start the machine.

Posted on Apr 14, 2009

Take it to krups service center the celluloid needs to be changed

Posted on Sep 17, 2008

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1 Answer

My maker keeps on saying descale. but how do i do it.


17.3 Descale
Over time, the continuous heating up of the water used to make the coffee leads to lime scale building up in
the inner circuits of the appliance.
When the message:
DESCALE
flashes on the display, you should perform the descale cycle.
Proceed as follows:
• make sure the appliance is ready.
• press the P button (the light over the button comes on) then press the button repeatedly until the
appliance displays:
DESCALE No
• Press the button (corresponding to the SET symbol flashing on the display) and the appliance will
display:
DESCALE YES
• Press the OK button to start the descale programme.
• Empty the tank and pour in the contents of one bottle (125 ml) of DURGOL descaler plus one litre of
water.
For subsequent descaling, use descaler of the same type and brand as supplied (available from technical
service centres authorised by the manufacturer).
• attach the water spout to the nozzle;
• place a container with a minimum capacity of 1.5 litres under the hot water spout (Fig. 3);
34 C o l l e c t i o n
• press the OK button.Descaler runs off from the hot water spout into the container below.
The appliance displays:
APPLIANCE IN DESCALE
• the descale programme automatically performs a series of run offs and pauses to remove lime scale
deposits from inside the coffee maker.
• After about 30 minutes, the appliance displays:
RINSING FILL TANK
The appliance must now be rinsed through to eliminate residues of descaling solution from inside the appliance.
Proceed as follows:
• empty the water tank, rinse and fill with clean water.
• Reposition the tank.
• Empty the full container and then put it back under the hot water spout.
• Press the OK button. Hot water is run off from the spout into the container below and the appliance displays:
RINSING
• When the water tank is empty, the appliance displays the message:
RINSING COMPLETE PRESS OK
• Press the OK button and refill the water tank with clean water.
• The descale programme is now terminated and the appliance is ready to make coffee again.

Oct 22, 2013 | DeLonghi Prima Donna Avante ESAM6700...

1 Answer

How to discale the unit


Delonghi EAM, ESAM, ECAM, Nespresso

Over time, the continuous heating up of the water used to make the coffee leads to lime scale building up in
the inner circuits of the appliance.
When the appliance displays the message:
DESCALE
you should perform the descale cycle.
Proceed as follows:
• make sure the appliance is ready.
• press the button (the light over the button comes on) then press the button repeatedly until
the appliance displays:
DESCALE No
• Press and the appliance displays the message:
DESCALE Yes
• Press the button to start the descale programme.
• Empty the water tank and add the contents of one bottle (125 ml) of DURGOL descaler plus
one litre of water. For subsequent descaling, use descaler of the same type and brand as supplied
(available from technical service centres authorised by the manufacturer).
• attach the water spout to the nozzle;
• place a container with a minimum capacity of 1.5 litres under the hot water spout (Fig. 3);
• press the button. Descaler runs off from the hot water spout into the container below. The appliance
displays:
APPLIANCE IN DESCALE
• the descale programme automatically performs a series of run offs and pauses to remove lime scale
deposits from inside the coffee maker.
• After about 30 minutes, the appliance displays:
RINSING FILL TANK
The appliance must now be rinsed through to eliminate residues of descaling solution from inside the appliance.
Proceed as follows:
• empty the water tank, rinse and fill with clean water.
• Reposition the tank.
• Empty the full container and then put it back under the hot water spout.
• Press the OK button. Hot water is run off from the spout into the container below and the appliance displays:
RINSING
• When the water tank is empty, the appliance displays the message:
RISRINSING COMPLETE PRESS OK
• Press the OK button and refill the water tank with clean water.
• The descale programme is now terminated and the appliance is ready to make coffee again.
NOTE: if the descaling cycle is interrupted before completion, the appliance continues to display the descale
message and the programme must be started again from the beginning. Empty the water tank, rinse, fill with
clean water and run off a cup of hot water.
IMPORTANT: FAILURE TO DESCALE THE APPLIANCE REGULARLY INVALIDATES THE GUARANTEE.

Jan 01, 2012 | DeLonghi Esclusivo Magnifica ESAM3300...

1 Answer

Descale


Delonghi EAM, ESAM, ECAM, Nespresso

Over time, the continuous heating up of the water used to make the coffee leads to lime scale building up in
the inner circuits of the appliance.
When the appliance displays the message:
DESCALE
you should perform the descale cycle.
Proceed as follows:
• make sure the appliance is ready.
• press the button (the light over the button comes on) then press the button repeatedly until
the appliance displays:
DESCALE No
• Press and the appliance displays the message:
DESCALE Yes
• Press the button to start the descale programme.
• Empty the water tank and add the contents of one bottle (125 ml) of DURGOL descaler plus
one litre of water. For subsequent descaling, use descaler of the same type and brand as supplied
(available from technical service centres authorised by the manufacturer).
• attach the water spout to the nozzle;
• place a container with a minimum capacity of 1.5 litres under the hot water spout (Fig. 3);
• press the button. Descaler runs off from the hot water spout into the container below. The appliance
displays:
APPLIANCE IN DESCALE
• the descale programme automatically performs a series of run offs and pauses to remove lime scale
deposits from inside the coffee maker.
• After about 30 minutes, the appliance displays:
RINSING FILL TANK
The appliance must now be rinsed through to eliminate residues of descaling solution from inside the appliance.
Proceed as follows:
• empty the water tank, rinse and fill with clean water.
• Reposition the tank.
• Empty the full container and then put it back under the hot water spout.
• Press the OK button. Hot water is run off from the spout into the container below and the appliance displays:
RINSING
• When the water tank is empty, the appliance displays the message:
RISRINSING COMPLETE PRESS OK
• Press the OK button and refill the water tank with clean water.
• The descale programme is now terminated and the appliance is ready to make coffee again.
NOTE: if the descaling cycle is interrupted before completion, the appliance continues to display the descale
message and the programme must be started again from the beginning. Empty the water tank, rinse, fill with
clean water and run off a cup of hot water.
IMPORTANT: FAILURE TO DESCALE THE APPLIANCE REGULARLY INVALIDATES THE GUARANTEE.

Nov 25, 2011 | DeLonghi Magnifica 3300 Espresso Machine

1 Answer

I am looking for a manual to de-calc and clean in Saeco Vienna superautomatica sup 018


Descaling Saeco Automatic espresso machines SAECO VIENNA SUPERAUTOMATIC MACHINES:
SAECO VIENNA DIGITAL - MANUAL DESCALE PROGRAM
1. Fill the water tank with the Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water.)
2. Turn on the machine. Run approximately 1 cup through the steam wand by turning open the hot water steam valve). Turn machine off and let sit for 5 minutes.
4. Repeat this procedure until the water tank is empty. Then rinse water tank thoroughly and flush the machine by running two tanks of clear water through the steam wand.
5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared.
SAECO VIENNA DIGITAL - AUTOMATIC DESCALE PROGRAM
1. Press the MENU/OK key to go into programming mode. Scroll up or down to select the "Descaling" function . Press MENU/OK key. Place a large container under the hot water/steam nozzle. Fill the water tank with Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water. Refer to the instructions on the bottle).
2. Then completely open the hot water/steam rotary valve/knob. The pump starts and the descaling program begins. During this phase the pump runs at intervals and the message "Machine is Descaling" is displayed. The complete program takes about 40 minutes. Do not add any water to the tank during this phase. When the message "Descaling Finished" appears, close the hot water/steam valve. The message "Rinse Machine" will appear.
4. Remove and rinse water tank thoroughly, fill with fresh water and replace on machine. Empty the container under the hot water/steam nozzle and replace. Flush the machine by running the tank of clear water through the hot water/steam wand until the message "Rinsing Finished" appears. Exit the Programming mode by pressing "MENU/OK" Refill the water tank with fresh water.
5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared.
Descaling Single Boiler Home espresso machines (HOME SINGLE BOILER ESPRESSO MACHINES)


Approximately every 3 months (depending on your use and the water hardness), clean the machine with natural citric acid based decalcifying agent.
1. Add a descaling solution into the water reservoir. Mix thoroughly to dissolve (use warm water for better results).
2. Remove the filter holder and place a cup under the group head and another cup, or other container, under the steam wand to catch cleaning solution.
3. Turn espresso machine on, turn coffee pump on and run approximately 8 oz. of solution through the brew head. Turn machine off and let the machine sit for 15 minutes.
4.Run approximately 8 oz. through the steam wand, and again, turn machine off and let sit for 15 minutes.
Repeat by allowing solution to run alternately through the steam wand and brew head. Turn espresso machine off after each cycle. Repeat process until solution has been run through.
5. Do not leave espresso machine on. Do not wait for the ready light to come on. Do not use the steam switch during this process. Do not allow reservoir to run empty!
6. Rinse reservoir thoroughly with fresh water. Refill reservoir with fresh water. Run half a tank of fresh water through group head, alternating between group head and steam wand.


Feb 28, 2011 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

Window shows "Expel Air" message.


Fill the water tank.
- Turn the program selector to "On with
light" and place containers below the
hot water dispenser and the steam
nozzle.
- Press the hot water button, turn the
steam selector counterclockwise
and let water run out until it streams
steadily.
- Press the hot water button again.
Turn the steam selector to "o" to shut
off the water.
ENJOY YOUR COFFEE

Jan 15, 2011 | Miele Coffee System

1 Answer

The machine is on and says decalcify/ready to use. It does not respond to pushing any of the buttons. It does produce steam if you turn the right knob, but nothing else works. How do I get it to respond?


Have you had the same message for a while, but were able to make coffee? When was the last time you decalcified the machine? Your Syncrony probably needs to be decalcified. But do not use the descalers you usually find in the grocery stores, which are for drip coffee makers. Durgol is one of the best ones and the advantage is that it comes as a liquid (on the powder descalers you have to make sure they dissolve completely before you use them and that you measure the correct amount of water). You can find it online or the only store I could find that carries it is Bed, Bath and Beyond. Turn the machine off and let it cool off. When you are ready, take the water tank off and add the decalcifying solution mixed according to the instructions on the package. If you are using a powder, mix it in a different container. And never pour the solution in the tank while this is on the machine (also, make sure the coffee beans container has the cover on - you don't want any liquid making it into the grinder, as it will damage it). Put the water tank with the descaling solution back and turn the machine on. You will then have to press and hold the button that looks like the number 8 on the side (or the infinity symbol in math) and the machine will start the descaling process. Follow the instructions on the display. Put a large container under the steam wand and turn the knob (the same knob you turn for steam and hot water). Be sure to watch for when descaling is done (you will have a message on the display indicating that). Close the knob, rinse the water tank well, fill it with fresh water and put it back on the machine, which will now need to be rinsed. Place an empty container under the steam wand and push the same (8 on the side) button once, turn the knob. The machine will start the rinsing process. You might have to refill the water tank once or twice before it is finished. Once rinsing is done, your machine will be ready for use or it will ask you to ventilate. To do that, fill the water tank with fresh water, place an empty container under the steam wand, push the hot water button and turn the knob. Let the machine circulate water through. Once the ventilate message is gone you're done.

Nov 26, 2010 | Gaggia Syncrony Compact Digital Espresso...

2 Answers

I need to decalcify my delonghi 4500


Descaling is another word for decalcification - I would consult the user manual for your exact model, because these directions are actually for the EAM3400, so there might be minor variations:
When the appliance displays the message:
DESCALE
You should perform the descale cycle.
Proceed as follows:
• make sure the appliance is ready.
• press the button (the light over the button comes on) then press the button repeatedly until
the appliance displays:
DESCALE NO
• Press and the appliance displays the message:
DESCALE YES
• Press the button to start the descale program.
• Empty the tank and pour in the contents of one bottle (4.2 fl. oz.) of DURGOL descaler plus 34 oz. of
water. For subsequent descaling operations, descaling solution can be purchased from authorized technical
service centers.
Note: Make sure splashes of descaler do not fall onto surfaces sensitive to acid such as marble, limestone
and glaze.
• Place a plastic or glass container with a minimum capacity of 50 oz under the hot water spout (Fig. 3);
• Turn the steam knob half a turn counterclockwise (fig.3). The descaling solution will run out of the cappuccino
frother and start to fill the container underneath.
• The descale program automatically performs a series of run offs and pauses to remove lime scale deposits
from inside the coffee maker.
• After about 30 minutes, the appliance displays:
DESCALING COMPLETED TURN KNOB
• Turn the steam knob a half turn clockwise as far as it will go (fig. 4).
The appliance must now be rinsed through to eliminate residues of descaling solution from inside the appliance.
Proceed as follows:
• Remove the water tank, rinse and fill with clean water.
• Reposition the tank.
• Empty the collection container (under the cappuccino frother) full of liquid and then put it back under the
cappuccino frother.
• Turn the steam knob a half turn counterclockwise (fig. 3).
18
Hot water is run off from the cappuccino frother into the container below and the appliance displays:
RINSING
• When the water tank is empty, the appliance displays the message:
RINSING COMPLETED TURN KNOB
• Turn the steam knob clockwise as far as it will go (fig. 4) and refill the water tank with clean water.
• The descale program is now complete and the appliance is ready to make coffee again.
NOTE: if the descaling cycle is interrupted before completion, the appliance continues to display the descale
message and the program must be started again from the beginning.

Mar 22, 2009 | DeLonghi EAM3500 Espresso Machine/Coffee...

2 Answers

Where can I buy Miele coffee system instruction book?


You have to buy descaling tablets from miele.  You turn the knob to program mode and keep pushing the enter button until you get to descaling.  You put two descaling tablets into your water reservoir and replace into unit.  Put containers under the steam valve and the hot water wand. Press enter.  Turn steam valve al the way on.  Keep an eye on the containers.  The process takes about 30 to 40 minutes.  The message will appear 'Descaling finished." Turn steam selector to O and press enter.  Display will read "rinse machine, fill watertank.  Fill tank and return to machine.  Place empty containers beneath hot water dispenser and steam nozzle again and turn steam selector fully on. Allow water to run through system completely.  When process is finished, display will read "Rinsing Finished."  Turn steam selector to O and press enter  Program selector is on Program Mode and display will read Descaling, Timrt, unit is no descaled and ready to use.  Turn program selector to on.

Jul 24, 2008 | Miele Coffee System

3 Answers

Delonghi EAM 6600


You need to descale the machine with descaling solution.
look at following link for instructions

DELONGHI

May 04, 2008 | Saeco Vienna SuperAutomatica Coffee...

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