Question about Kenmore 24622 Top Load Washer

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Agitator doesnot move, water will go into washer, agitator doesnot spin and water will not go out of washer. can this be repaired? Do I need to replace the washer?

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This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump
removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (110.#######) and you'll see a list of major sub-components with diagrams and parts.

Two possibilities:


Newer model Whirlpool / Kenmore washers use a Lid Switch as a safety device. Unless the switch senses that the lid on the washer is closed, the washer will neither agitate nor spin.

Older models only used the switch during the spin cycle.

Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


It also has a troubleshooting guide.

To bypass the switch, you only have to disconnect the power to the washer, tilt the console back, unplug the switch and using an short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.

Following is a description of how to gain access to the console and how to remove the cabinet if necessary.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=131&osCsid=913ba652cd504fb162f87d892bcb427b

With the jumper in place, try to re-start the washer.

If it works, the Lid Switch is a relatively inexpensive part.

If the washer still doesn't work, check the motor coupler.

Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission.

It's used as a fail safe device and consists of three parts.

Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the

transmission input shaft. Between them is a rubber piece with six holes.

The power from the motor is transmitted through the rubber piece to the transmission.

The other shaft on the motor directly drives the pump.

If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or
spinning.

See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=135

If the coupler looks damaged, it's a relatively easy fix.

Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.

Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.

Put the rubber piece on the transmission plastic piece.

Replace the motor mounting plate.

Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.

Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.

Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.

If this is a basic top load, direct drive washer, luckily most mechanical parts are relatively easy to access and fix or replace. I'd hold off looking for a new washer until I checked the Lid Switch and Coupler. These are the two parts that tend to break on top load washers.

Posted on Aug 22, 2010

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1 Answer

Machine not spinning dry


Top-loading washing machine has an outer tub that fills with water and sits stationary as well as an inner tub with holes in it. The inner tub has an agitator that attaches to the drive shaft. A drive belt turns the drive shaft, causing the agitator to move back and forth. Broken seals at the bottom of the agitator, or a broken belt, may cause the agitator to perform inefficiently and leave your clothes dirty

In order to properly wash clothes and prepare them for drying, a washer must agitate or spin the load. This helps wring excess water out of the clothing. If your washer has suddenly stopped spinning properly, you will notice that your clothes will be sopping wet when the washer is done. Typically, there is a simple reason for this problem that you can fix without calling in a professiona

1 Check the lid switch. You will notice on the lip of the lid there is a small stem that hangs down. This fits into a hole on the top of the washer housing and tells the washer the lid is closed and it is safe to spin the load. If the switch is faulty or has been blocked, the washer will not agitate or spin.

2 Clean out the switch receptacle. Use a multipurpose cleaner and a sponge (not a paper towel, it can shred and get caught in the switch receptacle.) Thoroughly clean the area around the switch and the receptacle.

3 Test the washer. Close the lid, allow the washer to fill with an inch of water, and move the selector to the spin cycle. Pull out on the selector. If it does not spin, stop the cycle (push the selector in) and turn the washing machine off. This means there could be three problems with the washer: the switch might be broken, something might be caught in the agitator, or the motor for the agitator may be burned out.

4 Check underneath the agitator. Small items such as underwear, panty hose or bra straps can become caught underneath the agitator and keep it from moving. Run your hand underneath this area and see if you feel anything. If you do, unwrap the item and test the washer again. If it still does not work, move to Step 5.

5 Contact a repair person. If the washer still will not agitate or spin, it will need to either have the switch replaced or the motor replaced. Contact a certified appliance repair person to have the machine inspected. If it is still under warranty, the repair person's visit should be covered.

However if its only the agitator arm, then

Instructions to Remove/replace the Agitator

1 Unplug the washer.

2 Slide a putty knife under each side of the washing machine top to release the springs holding the top in place. Lift up the top on its hinges.

3 Pull the tub clips from the inner tub using a pair of pliers.

4 Pull up on the agitator top to expose the nut holding it in place. Remove the nut using a socket wrench. Lift up on the agitator to remove it from the machine.

5 Turn the agitator upside down and remove the seals from the bottom. Replace them with a new set of seals. If the agitator is cracked, replace it.

6 Reassemble the washer.

Removing the Belt

7 Unplug the washer from the wall outlet.

8 Pull out on the bottom panel on the front of the machine. Look underneath to locate the drive belt.

9 Pull on the drive belt at the washer tub to remove it. Push down on the idler pulley near the motor to remove the belt from the machine. Route the new belt around the pulleys in the same way as before.

10 Reassemble the machine, plug it in and test.

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1 Answer

Washer keeps spinning. doesn't move to next cycle


Hi,
It sounds like the agitator , air bell or transmission is failing. Since the unit spins the belt & motor is ok. I recommend removing & inspecting the agitator & air bell. If they are not stripped out then you have a transmission failure.
Or, start the washer at the beginning of a cycle set to the lowest water level. After the unit fills it should be agitating stop the washer. Open the lid & try moving the agitator, if the agitator will not move it is good & no need to remove for inspection. You have a bad transmission. If the agitator moves easily then we know that the agitator or air bell is stripped out & will need to be inspected for confirmation before replacing.

Hope this helps.

Thanks for using Fixya.

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it sounds like a bad lid switch if it will not drain or spin,the switch controls that-mike

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if you have the front panel off and you can see the motor is spinning the belt is turning then your transmission has failed.waring keep hands clear of all moving parts! transmission pn wh38x10002 for around $185 if mtr is not moving pn wh49x10040 for about $240 depending on what you need and how old your washer is it might be time for a new one

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If the washer fills up with water and you hear the motor running but the agitator doesn’t move, the agitator coupling is the most likely problem. First pump the water out by turning the timer to spin. Once the water is out, turn the washer off. Now pull up on the agitator until it comes off (it may be hard to pull off). Now that the agitator is off, you can see the agitator coupling, reach down and try to turn the coupling. If the coupling turns freely, it is striped out and needs to be replaced.

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