Question about Philips GoGear SA178 MP3 Player

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I cant detect my philips ipod sa011102s/97 wen i connect it to my pc.plz give me a solution.i dont have a driver for that.

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You can get the drivers from here:

good luck!

Posted on Aug 22, 2010


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1 Answer

My ipod SA011102S/97 go gear is not found wen connected to the computer

Hi jesueben,

  • The firmware of your GoGear may be corrupted.
    1. Make sure that your computer is online and connecting to the Internet. Launch the Firmware Manager at Start->Programs->Philips Firmware Manager on your PC
    2. Connect your GoGear to the computer while pressing & holding the 051104154033_4112.gif key until the Firmware Manager recognize the GoGear and a dialogue box pop up in recover mode.
    3. Click Start to confirm and start recovering the unit to its factory setting
      IMPORTANT: All music & content of your GoGear Player will be erased once the factory setting is restored.
    4. Follow all screen instructions and click Finish at the end to complete the recovery.
    5. The Firmware manager will close automatically once the success message is displayed. Close all opened application and then safely remove your GoGear by clicking on the EJECT HARDWARE icon in your task tray bar. When prompted, "The USB Mass Storage Device can now be safely removed from the system", click OK and unplug your micro jukebox.
    If you have any additional questions or issues, Consumer Care can be reached at 1-888-744-5477. You can also find more information and resources on this product @

    Hope this helps!

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    Philips go gear

    Make sure you run the installation CD, or grab the software from the Philips website - this device will not work properly if Philips Device Plug-In is not installed. Does Windows Media Player 10 recognize the GoGear? If so, then the absence of a drive letter will not be a huge problem. If not, restart the computer and try one more time. A word to the wise - running this GoGear on a PC running Windows Media Player 11 will cause irreversible damage to the player. If you have Windows Media Player 11, rollback to WMP 10 - instructions are on the Philips and Microsoft websites.

    If all else fails, try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

    -Tha Mp3 Doctor

    Jun 10, 2008 | Philips GoGear HDD1830 MP3 Player

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